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This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy- conserving standards right out of the box. No further action is necessary. Model number: EL51103 (one-handset system) EL51203/EL51253 (two-handset system) EL51303/EL51353 (three-handset system)
Quick start guide Telephone base Power adapter for telephone base Cordless handset Charger for cordless handset Wall-mount bracket (1 for EL51103) with power adapter installed (2 for EL51203/EL51253) (1 for EL51203/EL51253) (3 for EL51303/EL51353) (2 for EL51303/EL51353) (4 for EL51403/EL51453)
Getting started Installation You must install and charge See pages 7 and 8 for the battery before using the easy instructions. cordless handset. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 9-11).
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. DIR/volUmE • Press to scroll up while in menus (page 12). • Press to increase the listening volume (pages 23). •...
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Getting started Quick reference guide - handset CID/volUmE • Press to scroll down while in menus. • Press to decrease the listening volume (pages 23). • Press to show the caller ID log when the handset is not in use (page 42). •...
Getting started Quick reference guide - handset mAIn mEnU Directory (page 29) Caller ID log (page 42) Directory Ringers (page 13) Set date/time (page 16) Settings (page 12) Web address (page 26) Using menus Press mEnU/SElECT to enter the main menu. CID or DIR to scroll Press...
Getting started Quick reference guide - telephone base /HAnDSET loCAToR Press to page all handsets (page 26). In USE light • Flashes when there is an incoming call, or another telephone sharing the same line is in use. • Flashes when handsets are being deregistered.
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
Getting started Battery installation and charging Battery installation Install the battery, as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
Getting started Wall-mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
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Getting started Wall-mount installation Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely.
Getting started Wall-mount installation Wall-mount to tabletop installation To change the telephone base from wall-mount installation to tabletop installation, follow the steps below. If the telephone line cord and power adapter cord are bundled, untie them first. Push the telephone base up to detach it from the wall-mount bracket. Unplug the telephone line cord (or DSL filter) from the wall.
Telephone settings Menu overview Use the menu to change the telephone settings. Press mEnU/ in idle mode (when handset is not in use) to enter the SElECT main menu. Press to scroll through menu items. Press /SElECT to select or save the indicated item. mEnU -oR- Press...
Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn and Ringer off the ringer off. When the ringer is off, Ringer volume appears on the handset screen. Press mEnU/ in idle mode to enter the main menu. SElECT Press to scroll to Ringers, then press...
Telephone settings Handset settings lCD language You can select the language used for all screen displays. LCD language Press mEnU/ in the idle mode to enter the SElECT main menu. to scroll to Settings, then press Press /SElECT. mEnU Press /SElECT to select lCD language.
Telephone settings Handset settings Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none. This may occur, for example, when you have accessed your voicemail while away from home. This feature only turns off the displayed new voicemail message and icon;...
Telephone settings Handset settings Set date/time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call (see About caller ID on page 40). However, the year must be set so that the day of the week can be calculated from the caller ID information.
Telephone settings Handset settings Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as home area code. When you receive a call from within your home area code, the caller ID log only displays the 7 digits of the telephone number.
Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls using the speakerphone or setting ringer volume, will sound as normal.
Telephone operation Making, answering and ending calls making a call To make a call: The screen displays the elapsed time as you PHonE/ /SPEAKER, then enter • Press FlASH talk (in hours, minutes and the telephone number. seconds). on-hook dialing (predialing): Use the dialing keys to enter the telephone number PHONE 0:01:30...
Telephone operation Making, answering and ending calls Answering a call Press any dialing key (0-9, or #) or PHonE/ FlASH -oR- /SPEAKER to answer using the speakerphone. Press Handset speakerphone /SPEAKER to switch between During a call, press Speaker 0:01:30 speakerphone and normal handset use.
Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list. view numbers in the redial list Press REDIAl/ in idle mode. PAUSE Press or REDIAl/ repeatedly to PAUSE scroll through the 10 most recently called numbers (up to 30 digits each).
Telephone operation Redial Copy a number from the redial list to the directory Press REDIAl/ PAUSE Press to scroll to the number you want to Enter number save into the directory. Press /SElECT twice. The mEnU 888-722-7702_ screen shows Enter number. •...
Telephone operation Options while on calls volume control While on a call, press /volUmE to increase or /volUmE to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear 2 beeps. note: The handset volume setting and speakerphone volume setting are independent.
Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from pulse-tone dialing to touch-tone dialing during a call. During a call, press TonE . Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.
Telephone operation Options while on calls To access the redial list while on a call: Redial #6/10 Press REDIAl/ . The screen shows the number most PAUSE 888-722-7702 recently called. To view up to 10 recently called numbers, press or REDIAl/ repeatedly to scroll to PAUSE the desired number.
Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: • Press /HAnDSET loCAToR on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: •...
Telephone operation Intercom make and answer an intercom call Use the intercom feature for conversations between handsets. This feature is only available if you have two system handsets. Press InT on your handset when not in use. Intercom to • If you have 2 handsets, your originating handset screen shows Calling HS x.
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to Phone 0:01:30 another system handset. During a call, press InT. • If you have 2 handsets, the outside call is put on 10:30 11/20 hold and your originating handset screen shows Calling HS x.
Directory Directory overview Shared directory The directory is stored in the telephone base, and is Charlie Johnson shared by all handsets. Changes made to the directory on 888-883-2445 any one handset apply to all. note: Only one handset can review the directory at one time. If another handset attempts to enter the directory, the screen shows not available.
Directory Create directory entries Create a new directory entry Press mEnU/ in idle mode. SElECT /SElECT to choose Directory. Press mEnU Press /SElECT to choose Add contact. mEnU Enter the telephone number when prompted. • Use the dialing keys to enter a number (up to 30 digits). Enter number –...
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Directory Create directory entries Character chart: Dialing Characters by number of key press ‘ & space /SElECT to store your new directory entry. The handset shows Press mEnU Saved and a confirmation tone sounds. note: The screen shows number repeated if the number is already in the directory. You cannot save the same number more than once.
Directory Create directory entries Add a predialed telephone number to the directory While the handset is in idle mode, use the dialing keys to enter the telephone number (up to 30 digits). 888-722-7702 • Press and hold /PAUSE to insert a 3-second REDIAl dialing pause (a P appears).
Directory Review the directory Review directory entries Press DIR when in idle mode. The screen shows a Charlie Johnson summary briefly, then the first entry in the directory. 888-883-2445 Directory empty appears if there are no directory entries. Press to browse through the directory. Entries appear alphabetically by the first letter in Christine Smith the name.
Directory Review the directory Search by name Press DIR when the handset is in idle mode. Charlie Johnson When an entry appears, use the dialing keys (0-9) to 888-883-2445 start a name search (alphabetical search). The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory that begins with that letter.
Directory Dial, delete and edit a directory entry You can dial, delete or edit a displayed directory entry. Robert Brown See Review directory entries on page 33 or Search by 888-360-4121 name on page 34 to show an entry from the directory. Dial a directory number PHonE/ While reviewing a directory entry, press...
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Directory Dial, delete and edit a directory entry /SElECT to save the number. The screen shows Edit name 3. Press mEnU with the current name of the entry. 4. Edit the characters. • Press 0 to add a space. • Press to move the cursor to the left or right.
Directory Speed dial The telephone system has nine speed dial locations (2-9, 0) and a voicemail access location 1 where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries.
Directory Speed dial Reassign a speed dial number Press mEnU/ when the handset is in idle mode. SElECT /SElECT to choose Directory. Press mEnU Press to scroll to Speed dial, then press /SElECT. mEnU Press , or the dialing key (2-9, 0) corresponding to the location you wish to reassign.
Directory Speed dial make a call using speed dial When in idle mode, press and hold the dialing key (0 or 2-9) corresponding to the assigned speed dial number you wish to call. -oR- 1. Press mEnU when the handset is in idle mode. /SElECT 2.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID log How caller ID log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order.
Caller ID Caller ID operation missed (new) calls indicator When you have calls that have not been reviewed, all 16 missed calls handset screens show missed calls when in idle mode. All entries that have not been reviewed are counted as missed (new) calls.
Caller ID Caller ID operation view dialing options Although the caller ID log entries received typically have 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus area code plus the seven digits. You can follow the steps below to change the number of digits that you dial in the caller ID log.
Caller ID Caller ID operation Dial a caller ID log entry While reviewing the caller ID log entry, press to browse through the caller ID log. Press PHonE/ /SPEAKER to dial the displayed entry. FlASH Delete caller ID log entries To delete a caller ID log entry: While reviewing the caller ID log, press to browse through...
Caller ID Caller ID operation Save a caller ID log entry to the directory While reviewing the caller ID log, press to browse through the caller ID log. Press /SElECT. The screen shows Edit number. mEnU Use the dialing keys to modify the telephone number (up to 30 digits). •...
Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: Reason Screen message PRIvATE nAmE The caller prefers not to show the name. PRIvATE CAllER The caller prefers not to show the name and telephone number. UnKnoWn nAmE Your telephone service provider cannot determine the caller’s name.
HAnDSET 1, and so forth. You can purchase additional handset AT&T El50003 to expand your telephone system. El50003 is for use with El51103/El51203/El51253/El51303/El51353/El51403/El51453/ El51503. Additional handsets are assigned numbers in the sequential order they are registered (up to HAnDSET 5). Each handset must be registered to the telephone base before use.
Appendix Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. To make deregistration easier, read all of the instructions below before you begin.
Appendix Screen icons, indicator lights and alert tones Screen icons The battery icon flashes when the battery is low and needs charging. HANDSET 1 (flashing) The battery icon animates when the battery is charging. (animated display) 10:30 The battery icon becomes solid when the battery is fully charged.
Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights In USE light • On when the handset is in use. • On when a handset is being registered. • Flashes slowly when another telephone on the same line is in use, or when all handsets are being deregistered.
Appendix Handset display screen messages Call log empty You are accessing an empty caller ID log. Calling HS x (For models with two or The handset is calling another handset (for intercom calls). more handsets only) Directory empty There are no directory entries. The directory is full.
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Appendix Handset display screen messages The telephone number you have entered is already stored in number repeated the directory. out of range or The handset has lost communication with the telephone base. no pwr at base outside call You switched to an external call during an intercom call. Paging The telephone base is paging all handsets.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your EL51103/EL51203/EL51253/EL51303/ EL51103/EL51203/EL51253/EL51303/ EL51353/EL51403/EL51453/EL51503 telephone, or contact your contact your telephone service provider (charges may apply).
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Appendix Troubleshooting I cannot dial out. First try all the suggestions in the item The display shows no line. • I cannot get a dial tone. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone.
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Appendix Troubleshooting out of range or no pwr at base appears on my cordless handset. • Ensure that the telephone base is powered on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. •...
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Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation on page 6).
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Appendix Troubleshooting I hear other calls while using my telephone. • Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).
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Appendix Troubleshooting my cordless handset does not ring when I receive a call. Make sure that the ringer is not turned off. Refer to Ringer volume on • page 13. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack.
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Appendix Troubleshooting my caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. •...
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Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
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Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
Appendix FCC Part 68 and ACTA Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of...
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Appendix Limited warranty What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion;...
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Appendix Limited warranty What must you return with the PRoDUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and Include a “valid proof of purchase”...