RCA 1114 User Manual page 28

Incoming messages are incomplete
• Was an extension phone picked up?
• The caller left a message that is longer than the message length you set
during setup.
• Memory is full.
Won't respond to remote commands
• Must use a touch-tone phone.
• Must enter the correct security code.
• Did unit hang up? If you take no action for a period of time, it automatically
hangs up.
Answerer doesn't work
• Unplug the power cord from the electrical outlet and plug it back in to reset
the answerer.
After the unit is plugged in, the screen displays FLASH ERROR
• Unplug the unit and plug it back in. If the message appears again, the unit
needs service.
Can't hear messages
• Adjust the volume control.
Greeting continues to play even after an extension phone is picked up.
• This is normal operation. Auto disconnect is delayed for 1 second after the
unit answers a call. If you are near the unit , press PLAY/STOP to stop the
greeting.
No information is shown after the phone rings
• Be sure to wait until the second ring before answering.
• Check all cabling to make sure that all connections are secure and not
damaged.
• Did you order Caller ID service from your local telephone company?
Error message is displayed
• "ERROR" appears in the display if the unit detects anything other than
valid Caller ID information during the silent period after the first ring. This
message indicates either the presence of noise on the line, or that an invalid
message has been sent from the telephone company?