Troubleshooting - Belkin ADSL2+ User Manual

Troubleshooting

Troubleshooting
Problem:
The ADSL LED is not on.
Solution:
1.
Check the connection between the Modem/Router and ADSL
line. Make sure the cable from the ADSL line is connected to the
port on the Modem/Router labelled "DSL Line".
2.
Make sure the Modem/Router has power. The power LED
the front panel should be illuminated.
Problem:
The Internet LED is not on.
Solution:
1.
Make sure the cable from the ADSL line is connected to the port
on the Modem/Router labelled "DSL Line" and the ADSL LED
is on.
2.
Make sure you have the correct VPI/VCI, user name, and password
from your ISP provider.
Problem:
My connection type is static IP address. I can't connect to
the Internet.
Solution:
Since your connection type is static IP address, your ISP must assign
you the IP address, subnet mask, and gateway address. Instead of using
the Wizard, go to "Connection Type", and then select your connection
type. Click "Next", select "Static IP", and enter your IP address, subnet
mask, and default gateway information.
Problem:
I've forgotten or lost my password.
Solution:
Press and hold the "Reset" button on the rear panel for at least 10
seconds to restore the factory defaults.
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