Belkin AC1800 DB User Manual
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Belkin AC1800 DB User Manual

Wireless ac+ gigabit router
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WIRELESS AC+ GIGABIT ROUTER
AC1800
DB
User Manual
F9K1118V1 8820-01245 Rev. B00

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Summary of Contents for Belkin AC1800 DB

  • Page 1 WIRELESS AC+ GIGABIT ROUTER AC1800 User Manual F9K1118V1 8820-01245 Rev. B00...

  • Page 2: Table Of Contents

    What’s in the Box ..........1 Enabling Auto Update on Your Belkin Router..... 38 Initial Setup .

  • Page 3: Getting Started

    GETTING STARTED What’s in the Box Initial Setup AC1800 DB Wireless AC+ Gigabit Router Where to Place Your Router Ethernet cable (attached to router) For the best results, place the Router next to your modem in Power supply (attached to router) an open location away from large metal objects and magnets such as those found in speakers.
  • Page 4 GETTING STARTED How to Set It Up Connect Your AC1800 DB Router 1 . Turn off your modem by disconnecting its power supply. Some modems have a battery backup; this will need to be disconnected at this time as well.
  • Page 5 GETTING STARTED 3 . Power up your modem by plugging in its power supply. If your modem has a battery backup, it can be reconnected at this time; you may need to hold the reset button for 10 seconds. 4 . Power up your Router by plugging in its power supply.
  • Page 6 For information on how to connect your wireless devices, please see the “Connect Your Wireless Devices” section on page 21. Retrieve the network ID card from the foot of your new Belkin Router. When requested, please enter the password Can’t find the card? The default network name and (security key) provided on the card.
  • Page 7 GETTING STARTED After several moments, your Router should automatically detect your Internet connection and restart. This can take anywhere from 30 seconds to 3 minutes depending on your connection type. If your Router is unable to establish an Internet connection on its own, you may be asked to restart your modem or provide a username and password if your connection requires one.
  • Page 8 GETTING STARTED Once your Router is online, it will determine if there is a firmware update available and offer to install it. Please allow up to 5 minutes for the firmware to update. If there are no updates available, then setup will proceed. At the next screen you will be invited to change your network name and password.
  • Page 9 GETTING STARTED If you decide to change these settings, then enter the new values and Please take this opportunity to register your Router. This will help click “Save and Continue.” (Note: The password must be at least 8 technical support if there is a problem with your Router. characters long.) If you changed your network name and password, make note of it on the service card located on the foot of the Router.
  • Page 10 GETTING STARTED At the next screen you can download optional software that was bundled with your Router. This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port.
  • Page 11 GETTING STARTED When finished installing optional software, click “Thanks, take me to the dashboard.” Congratulations! You are now at your Router’s dashboard. Your Router is set up and ready to use.
  • Page 12 GETTING STARTED Using the WPS Button 1 . Start WPS Push Button Connection (WPS PBC) on your computer or other Wi-Fi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical “WPS,”...

  • Page 13: Manually Set Up Your Internet Connection

    GETTING STARTED Manually Set Up Your Internet Connection Use a browser to visit http://router/. You can also try visiting http://192.168.2.1/. The Router’s Welcome page should appear. Click the “Set it up manually” link. Please select the type of connection your ISP provides. Refer to page 15 for a description of the connection types.
  • Page 14 GETTING STARTED At the next screen you will be invited to change your If you decide to change these settings, then enter the network name and password. Reusing your previous new values and click “Save and Continue.” (Note: The network name (SSID) and password makes connecting password must be at least 8 characters long.) your existing devices to the new router much easier.
  • Page 15 GETTING STARTED Click “Great, what’s next?” Please take this opportunity to register your Router. This will help technical support if there is a problem with your Router.
  • Page 16 GETTING STARTED Simply complete each of the required fields and click “Complete Registration.” If you don’t want to register right now, click “Register Later” to proceed. At the next screen you can download optional software that was bundled with your Router.
  • Page 17 GETTING STARTED This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port. If you wish to download and install any of these software programs, simply click on the button appropriate for your device.
  • Page 18 GETTING STARTED The status of your Internet connection is shown in the upper left corner of the Router’s homepage. If it does not say “Online,” troubleshooting information will be displayed.
  • Page 19 GETTING STARTED Manually Configuring Your Router’s Internet from the Dashboard Dynamic Connection To set up your ISP connection manually, select “ISP Connection Cable and fiber customers generally require a dynamic connection. Type” from the list under the header “WAN Settings.” Some DSL customers require a PPPoE connection.
  • Page 20 GETTING STARTED A host name is generally not required. Hit “Save.” The Router will restart. If after a few minutes your Internet Status says “Online,” you’re done! You can surf the Internet.
  • Page 21 GETTING STARTED If these steps do not work, try restarting your modem and repeating the process . If not, we’ll try a PPPoE connection next. PPPoE Connection Some DSL customers require a PPPoE connection. Select PPPoE this time and press “Next.” Enter the username and password supplied by your Internet provider and click “Save.”...
  • Page 22 GETTING STARTED If these steps do not work, try restarting your modem and repeating the process. If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet.

  • Page 23: Connect Your Wireless Devices

    GETTING STARTED Connect Your Wireless Devices Android (phones and tablets) 1. Open the Settings app and select Wireless and Network. (iPhone, iPad, and iPod touch) 2. From there, select Wi-Fi to see the list of available networks. 1. Open the Settings app and select the Wi-Fi menu item. 3.
  • Page 24 GETTING STARTED Windows ® Your computer provides a menu of available wireless networks at the right end of the task bar. 1. Left-click on the icon that looks like signal strength bars. 2. Select your wireless network from the list. If asked, enter your network password (network key).

  • Page 25: Additional Capabilities

    ADDITIONAL CAPABILITIES Adding USB Devices...
  • Page 26 Router. You can manually check the status of your shared drive by visiting the USB Print and Storage Manager, found under the Belkin Router You can manually check the status of your printer by visiting the...
  • Page 27 Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device.

  • Page 28: Usb Print And Storage Manager

    ADDITIONAL CAPABILITIES Optional Software USB Print and Storage Center The USB Print and Storage Manager helps to manage and monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Router’s USB port and shared across your network.

  • Page 29: Guest Access

    ADDITIONAL CAPABILITIES Additional Capabilities Guest Access You can allow guests to use your Internet connection without joining your personal network. The network name and password for the guest network is located on the network information card found under the foot of your Router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web.

  • Page 30: Media Server By Mytwonky

    ADDITIONAL CAPABILITIES Media Server by myTwonky Media Server by myTwonky lets your Router stream music, movies, and photos to different DLNA/UPnP devices on your network. In order to use Media Server by myTwonky, you will need to insert a USB storage device with media content into a free USB port on the back of your Router.

  • Page 31: Content Filtering By Norton

    ADDITIONAL CAPABILITIES There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think a site should be added to the filtering list, submit a request at safeweb.norton.com.

  • Page 32: Intellistream Qos

    ADDITIONAL CAPABILITIES Intellistream QoS There are two ways to enable IntelliStream: Run a Speed Test: Intellistream prioritizes video and gaming traffic for a better online entertainment experience. In order for IntelliStream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are. Click “Run a Speed Test”...
  • Page 33 ADDITIONAL CAPABILITIES Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, IntelliStream QoS will only improve your uploading experience.
  • Page 34 ADDITIONAL CAPABILITIES Refresh – This will retest your Internet speed. Manual set – This will let you set your approximate Internet speeds. If you do not know your Internet speeds, call your ISP. When you click “Save,” your Router will save your changes. When you click “Save,”...

  • Page 35: Ipv6 Configuration

    ADDITIONAL CAPABILITIES IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices.

  • Page 36: Getting To Know Your Router

    GETTING TO KNOW YOUR ROUTER Front Panel B) Wi-Fi Protected Setup (WPS) Light and Button The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS-enabled Wi-Fi devices such as computers.

  • Page 37: Back Panel

    GETTING TO KNOW YOUR ROUTER Back Panel A) Modem (WAN) Connector C) USB Port D) Reset Button Connect your modem to this USB printers, disks, and other This button is used to restart port using an Ethernet cable. USB devices plugged into this your Router in rare cases when it port will be shared on your functions incorrectly.

  • Page 38: Technical Details

    To save you the cost of adding IP addresses per Your Router has a built-in, 4-port network switch to computer in your house, your Belkin Router uses Network allow your wired computers to share: printers, data, Address Translation (NAT) technology, allowing you to MP3 files, digital photos, and much more.

  • Page 39: System Requirements

    TECHNICAL DETAILS System Requirements Setup A computer running Internet Explorer 8 or higher, ® Firefox , Google Chrome , or Safari ® ® Router Minimum 1GHz processor and 512M BRAM Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection Or a smart device running iOS or Android operating systems At least one computer with an installed network interface adapter TCP/IP networking protocol installed on each computer...

  • Page 40: Using Your Router

    USING YOUR ROUTER Auto Update on Your Belkin Router The Router will automatically check for a newer version of firmware every time you log into the dashboard and alert you with a message at the top of the screen if there is an update available.

  • Page 41: Updating The Router's Firmware Via The Web Interface

    Internet as this interface is built into the Router itself. Setup steps: 1. Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) 2.
  • Page 42 USING YOUR ROUTER 4 . Open a web browser on the computer. 7 . Click the “Choose File” button toward the middle of the screen to search for the file you saved previously. 5 . In the address bar of the web browser, type “http://router” or “http://192.168.2.1”...
  • Page 43 USING YOUR ROUTER 8 . Select the firmware file by left-clicking on it and then click the “Open” button in the lower-right corner of the window. This will take you back into the Router’s interface. 9 . Click the “Update” button.
  • Page 44 USING YOUR ROUTER 10 . A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. 11 . A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router.

  • Page 45: Resetting The Router

    USING YOUR ROUTER Resetting the Router Restoring Your Router to Factory Defaults Press and hold the “Reset” button for at least 5 seconds, and then release it. The lights on the Router will momentarily Reset Button – Red flash. The “Router” light will begin to blink. When the “Router” The “Reset”...

  • Page 46: Restoring The Router To Default Settings Using The Web Interface

    USING YOUR ROUTER Restoring the Router to Default 3 . Click on “Restore Factory Defaults” in the left-hand column under the “Utilities” heading. Settings Using the Web Interface Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings.
  • Page 47 USING YOUR ROUTER 4. Click on the “Restore Defaults” button. 5. A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”.
  • Page 48 USING YOUR ROUTER 6. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings.

  • Page 49: Troubleshooting, Support, And Warranty

    TROUBLESHOOTING, SUPPORT, AND WARRANTY Troubleshooting I can’t connect to the Internet wirelessly . If the light on the front of the Router is solid blue, then your Router is connected to the Internet . You may not be connected to the Router’s wireless network . Please refer to “Connect Your Wireless Devices”...
  • Page 50 TROUBLESHOOTING, SUPPORT, AND WARRANTY I can’t connect to the Internet wirelessly and my My wireless network per formance is slow, inconsistent, network name is not listed in Available Networks . suffers from weak signal, or I’m having difficulty maintaining a VPN connection .
  • Page 51 TROUBLESHOOTING, SUPPORT, AND WARRANTY Limiting the wireless transmit rate—Limiting the wireless transmit I’ve installed this new Router and some of my network clients rate can help improve range and connection stability. Most wireless (computers, game consoles, etc .) are now unable to connect . cards have the ability to limit the transmission rate.
  • Page 52 TROUBLESHOOTING, SUPPORT, AND WARRANTY Does the Router support Wireless 5 . Click “Save” to finish. Your wireless connection is Protected Access (WPA) security? now encrypted. Each computer using your wireless network will need to use the new key. The Router ships with WPA/WPA2 security turned on. Windows XP and some older network hardware may Note: If you are configuring the Router over a wireless require a software update to support WPA/WPA2.
  • Page 53 TROUBLESHOOTING, SUPPORT, AND WARRANTY I am having difficulty setting up Wired Equivalent 4 . Click “Save” to finish. Your wireless activity is now encrypted. Each Privacy (WEP) security on my Router . computer using your wireless network will need to use the new key. 1 .
  • Page 54 3 . The Router supports FAT16, FAT32-, or NTFS-formatted disks. Disks in other formats will not appear in the 3 . The printer may not be set to auto-connect. Via the Belkin Router Finder (Mac OS X) or Windows Internet Explorer Manager, open the USB Print and Storage Center.
  • Page 55 TROUBLESHOOTING, SUPPORT, AND WARRANTY A different sort of USB device that I plugged into the USB port is not showing up on my computer . Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1 .

  • Page 56: Technical Support

    TROUBLESHOOTING, SUPPORT, AND WARRANTY Technical Support http://www.belkin.com/support http://www.belkin.com/uk/support Australia http://www.belkin.com/au/support New Zealand http://www.belkin.com/au/support Singapore 1800 622 1130 Europe http://www.belkin.com/uk/support...

  • Page 57: Belkin International, Inc., Limited 2-Year Product Warranty

    What is not covered by this warranty? 2-Year Product Warranty All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered What this warranty covers .
  • Page 58 Belkin reserves the right to review the damaged Belkin product. 1 . Contact Belkin International, Inc., at 12045 E. Waterfront All costs of shipping the Belkin product to Belkin for inspection Drive, Playa Vista, CA 90094, Attn: Customer Service, or shall be borne solely by the purchaser.
  • Page 59 Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO,...

  • Page 60: Regulatory Information

    FOR ELECTROMAGNETIC COMPATIBILITY against harmful interference in a residential installation. We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa Vista, CA 90094, declare under our sole responsibility that the device, This equipment generates, uses, and can radiate radio frequency F9K1118 V1, complies with Part 15 of the FCC Rules.

  • Page 61: Important Note

    The FCC requires the user to be notified that any changes or modifications Radiation Exposure Statement to this device that are not expressly approved by Belkin International, Inc., This equipment complies with FCC radiation exposure limits set forth may void the user’s authority to operate the equipment.

  • Page 62: Important Notice

    REGULATORY INFORMATION IMPORTANT NOTICE: IMPORTANT NOTE: FCC Radiation Exposure Statement: Radiation Exposure Statement: This equipment complies with FCC radiation exposure This equipment complies with IC radiation exposure limits limits set forth for an uncontrolled environment. This set forth for an uncontrolled environment. This equipment equipment should be installed and operated with a minimum should be installed and operated with a minimum distance distance of 23cm between the radiator and your body.
  • Page 63 REGULATORY INFORMATION Avertissement: Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peutfonctionner avec une antenne d’un (i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz type et d’un gain maximal (ou inférieur) approuvé pourl’émetteur sont réservés uniquement pour une utilisation à l’intérieur par Industrie Canada.
  • Page 64 © 2012 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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