Belkin AC1800 DB User Manual
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Belkin AC1800 DB User Manual

Wi-fi dual-band ac+ gigabit router
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Wi-Fi® DUal-BanD aC+ GiGaBit RoUteR
AC1800
DB
User Manual
F9K1118V1 8820-01245 Rev. A00

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  • Page 1 Wi-Fi® DUal-BanD aC+ GiGaBit RoUteR AC1800 User Manual F9K1118V1 8820-01245 Rev. A00...

  • Page 2: Table Of Contents

    Enabling Auto Update on Your Belkin Router ........

  • Page 3: Getting Started

    GeTTInG sTaRTeD What’s in the box Initial setup AC1800 DB Wi-Fi Dual-Band AC+ Gigabit Router Ethernet cable (attached to router) Where to Place Your Router Power supply (attached to router) For the best results, place the Router next to your modem in...
  • Page 4 GeTTInG sTaRTeD Steps 1 & 2 How to set It Up Connect Your aC1800 Db Router 1 . Turn off your modem by disconnecting its power supply. 2 . Connect your Router to your modem using the cable (already attached).
  • Page 5 N150/300/450 GeTTInG sTaRTeD Steps 3 & 4 3 . Power up your modem by plugging in its power supply. 4 . Power up your Router by plugging in its power supply.

  • Page 6: Run The Installer Software

    GeTTInG sTaRTeD Run the Installer software Insert the included CD into your computer. It should run automatically; Setup if not, find the setup program and open it. Follow the prompts. The setup software will configure your Internet connection and let you know when things are working. If you have DSL, you may need a username and password from your Internet provider.
  • Page 7 GeTTInG sTaRTeD 1 . Click the Setup icon on the CD menu.
  • Page 8 2 . After a brief installation, the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router. Store the card under the base of your Router for future reference.
  • Page 9 This may take a few minutes to complete. Once finished, a “Success” message will appear indicating that you are connected to the Internet via your new Belkin Router. During setup you may be asked for additional information . You may need to enter a username and password provided by your ISP.

  • Page 10: Advanced Tools & Settings

    GeTTInG sTaRTeD advanced Tools & settings After the initial setup is complete, you have the option to change settings like your network name, security type, and password. To make these changes and others, click on the Advanced Tools icon at the CD Setup menu and select one of the following settings that you would like to change: network name &...

  • Page 11: The Belkin Router Manager

    To access the Router settings, click on the icon and select from the menu that appears. Video Mover The status of your Router is shown by the Belkin Router Manager icon, which closely mimics the light on the front of the Router. Check for Updates...

  • Page 12: Adding Computers To Your Network

    This may take a few minutes to complete. Once finished, a “Success” message will appear indicating that you are connected to the Internet via your new Belkin Router. note: The setup software runs only on Windows and Mac OS X systems.
  • Page 13 Connect to Your Router (security key) provided on the card. Retrieve the network ID card from the foot of your new Belkin Router. Take a moment to look at the light on the front of the Router. If it is solid When requested, please enter the password blue, your Router was able to connect to the Internet automatically.
  • Page 14 GeTTInG sTaRTeD Using the WPs button 1 . Start WPS Push Button Connection (WPS PBC) on your computer or other Wi-Fi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical “WPS,”...

  • Page 15: Manually Set Up Your Internet Connection

    GeTTInG sTaRTeD http://router/ Internet Status: Connected Manually set Up Your Internet Connection The status of your Internet connection is shown in the Use a browser to visit http://router/ upper right corner of the router homepage. The router homepage should appear. If after a few moments it says “Connected,”...
  • Page 16 GeTTInG sTaRTeD Internet Status: Not Connected DHCP Client List Static Route Internet WAN Connection Type MAC Address Wireless Channel and SSID If not, select “Connection Type” from the menu on the left. If a password screen appears, press “Submit.”...
  • Page 17 GeTTInG sTaRTeD Dynamic Connection Cable and fiber customers generally require a dynamic connection. A service name is generally not required. Hit Some DSL customers require a PPPoE connection. Let’s try dynamic “Apply Changes.” The Router will restart. first. Select “Dynamic” from the menu that appears and press “Next.”...
  • Page 18 GeTTInG sTaRTeD Internet Status: Connected If after a few minutes your Internet Status says “Connected,” PPPoe Connection you’re done! You can surf the Internet. Some DSL customers require a PPPoE connection. Select PPPoE this time and press “Next.” If these steps do not work, try restarting your modem and repeating the process .
  • Page 19 GeTTInG sTaRTeD Internet Status: Connected Enter the username and password supplied by your Internet provider and If after a few minutes your Internet Status says “Connected,” click “Apply Changes.” Ignore the other fields. The Router will restart. you’re done! You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process .
  • Page 20 GeTTInG sTaRTeD Connect Your Wireless Devices android (phones and tablets) 1 . Open the Settings app and select Wireless and Network. (iPhone, iPad, and iPod touch) 2 . From there, select Wi-Fi to see the list of available networks. 1 . Open the Settings app and select the Wi-Fi menu item. 3 .
  • Page 21 GeTTInG sTaRTeD Windows ® Your computer provides a menu of available wireless networks at the right end of the task bar. 1 . Left-click on the icon that looks like signal strength bars. 2 . Select your wireless network from the list. If asked, enter your network password (network key).

  • Page 22: Additional Capabilities

    aDDITIOnal CaPabIlITIes adding Usb Devices...

  • Page 23: Additional Capabilities

    You can manually check the status of your shared drive by visiting You can manually check the status of your printer by visiting the the USB Print and Storage Manager, found under the Belkin Router USB Print and Storage Manager, found under the Belkin Router...
  • Page 24 Router. When the light above the USB port is lit, your device is available to computers on your network. Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac).

  • Page 25: Usb Print And Storage Manager

    USB Print and Storage information card found under the foot of your Router. Manager is found in the Belkin Router Manager icon displayed A person using your guest network will be able to join in your system tray (Windows) or menu bar (Mac).

  • Page 26: Media Server

    aDDITIOnal CaPabIlITIes Media server Media Server sends media from a USB drive attached to your Router to any UPnP (Universal Plug-and-Play) or DLNA-compatible device on your network. These devices include certain gaming systems, televisions, Blu-ray players, and cell phones. There are several settings in the configuration page: When you click “Apply Changes,”...

  • Page 27: Website Filters By Norton

    aDDITIOnal CaPabIlITIes There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2 . Block malicious and adult sites 3 . Block malicious sites 4 . No filters If you think that there is a site that should be added to the filtering list, you can submit a request at safeweb.norton.com.

  • Page 28: Intellistream Qos

    There are two ways to enable Intellistream: Run a speed Test: IntelliStream is a feature of Belkin routers that prioritizes video and gaming traffic for a better online entertainment experience. In order for IntelliStream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are.
  • Page 29 aDDITIOnal CaPabIlITIes Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, IntelliStream QoS will only improve your uploading experience.
  • Page 30 aDDITIOnal CaPabIlITIes Refresh – This will retest your Internet speed. Manual set – This will let you set your approximate Internet speeds. If you do not know your Internet speeds, call your ISP. When you click “Apply Changes,” your Router will save your changes. When you click “Apply Changes,”...

  • Page 31: Ipv6 Configuration

    aDDITIOnal CaPabIlITIes IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices.

  • Page 32: Getting To Know Your Router

    GeTTInG TO KnOW YOUR ROUTeR front Panel b) Wi-fi Protected setup (WPs) light and button The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS-enabled Wi-Fi devices such as computers. To use the WPS feature on your Router, see “Getting Started >...

  • Page 33: Back Panel

    GeTTInG TO KnOW YOUR ROUTeR back Panel a) Modem (Wan) Connector C) Usb 2 .0 Ports D) Reset button Connect your modem to this USB printers, disks, and other This button is used to restart port using an Ethernet cable. USB devices plugged into these your Router in rare cases when it ports will be shared on your...

  • Page 34: Technical Details

    To save you the cost of adding IP addresses per computer in your house, belkin Router Monitor your Belkin Router uses Network Address Translation (NAT) technology, allowing you to share a single IP address across your network. The Belkin Router Monitor application helps you to monitor your Router’s status and change network settings.

  • Page 35: System Requirements

    TeCHnICal DeTaIls system Requirements setup software A computer running Windows XP SP3 or higher, Windows ® Vista ® , or Windows 7; or Mac OS ® X v10.5 or above Router Minimum 1GHz processor and 512M BRAM Broadband Ethernet Internet connection with RJ45 600MB of free hard-drive space for installation At least one computer with: Installed network interface card and TCP/IP networking protocol...

  • Page 36: Using Your Router

    UsInG YOUR ROUTeR enabling auto Update on Your belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when it’s available. You can choose to download the new version or ignore it. By default this feature is disabled.
  • Page 37 UsInG YOUR ROUTeR 
 6 . Select “Enable” by clicking the radio button and then click “Apply Changes” at the bottom of the screen. 4 . Click on “System Settings” in the left-hand column under the “Utilities” heading. 5 . Toward the lower-half side of the screen you will find “Auto Update Firmware Enabling”.

  • Page 38: Updating Your Router Via Your System Tray Or Menu Bar

    1 . Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). 2. Select “Check for Updates” or “Update Available” from the menu.

  • Page 39: Updating The Router's Firmware Via The Web Interface

    Internet as this interface is built into the Router itself. setup steps: 1 . Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) 2 .
  • Page 40 UsInG YOUR ROUTeR 4 . Open a web browser on the computer. 5 . In the address bar of the web browser, type “http://192.168.2.1” and press “Enter” on your keyboard. 6 . Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”.
  • Page 41 UsInG YOUR ROUTeR 9 . Select the firmware file by left-clicking on it and then click the “Open” button in the lower-right corner of the window. This will take you back into the Router’s interface. 8 . Click the “Browse” button toward the middle of the screen to search for the file you saved previously.
  • Page 42 UsInG YOUR ROUTeR 11 . A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. 12 . A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router.

  • Page 43: Resetting The Router

    UsInG YOUR ROUTeR Resetting the Router Restoring Your Router to factory Defaults Press and hold the “Reset” button for at least 5 seconds, and Reset button – Red then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” The “Reset”...

  • Page 44: Restoring The Router To Default Settings Using The Web Interface

    UsInG YOUR ROUTeR Restoring the Router to Default settings Using the Web Interface symptoms 3 . Click “Login” in the upper right-hand corner of the page. The You need to restore the factory defaults using the web interface. Router does not ship with a password, so just click “Submit”. This may be because the Router is not performing as expected or you wish to remove all previously configured settings.
  • Page 45 UsInG YOUR ROUTeR 
 4 . Click on “Restore Factory Defaults” in the left- 5. Click on the “Restore Defaults” button. hand column under the “Utilities” heading.
  • Page 46 UsInG YOUR ROUTeR 7. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. note: This may take several minutes. Your Router has successfully been restored to its factory settings. 6 . A warning box will open that says, “Warning: All your settings will be lost.

  • Page 47: Troubleshooting, Support, And Warranty

    TROUblesHOOTInG, sUPPORT, anD WaRRanTY Troubleshooting belkin setup cannot find my Router . If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items. The setup CD does not automatically start .
  • Page 48 I cannot browse the Web . The light on the front of my Router is blinking amber . If Belkin Setup is not able to connect the Router to 1 . Make sure the Router is connected to your modem with an the Internet, please check the following items: Ethernet cable via the Router’s one WAN (modem) port.
  • Page 49 Windows XP SP3 or complete the setup via a wired connection. 3 . If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned.
  • Page 50 TROUblesHOOTInG, sUPPORT, anD WaRRanTY I can’t connect to the Internet wirelessly and my My wireless network performance is slow, inconsistent, network name is not listed in available networks . suffers from weak signal, or I’m having difficulty maintaining a VPn connection . 1 .
  • Page 51 TROUblesHOOTInG, sUPPORT, anD WaRRanTY limiting the wireless transmit rate—Limiting the wireless transmit I’ve installed this new Router and some of my network clients rate can help improve range and connection stability. Most wireless (computers, game consoles, etc .) are now unable to connect . cards have the ability to limit the transmission rate.
  • Page 52 TROUblesHOOTInG, sUPPORT, anD WaRRanTY Does the Router support Wireless Protected access (WPa) security? 5 . Click “Apply Changes” to finish. Your wireless connection is now encrypted. Each computer using your wireless The Router ships with WPA/WPA2 security turned on. network will need to use the new key. Windows XP and some older network hardware may require a software update to support WPA/WPA2.
  • Page 53 TROUblesHOOTInG, sUPPORT, anD WaRRanTY I am having difficulty setting up Wired equivalent 5 . Click “Apply Changes” to finish. Your wireless activity is now encrypted. Privacy (WeP) security on my Router . Each computer using your wireless network will need to use the new key. 1 .
  • Page 54 Please check that the driver is installed. 3 . The Router supports FAT16, FAT32-, or NTFS-formatted 3 . The printer may not be set to auto-connect. Via the Belkin Router disks. Disks in other formats will not appear in the Manager, open the USB Print and Storage Center.
  • Page 55 If not, try unplugging and re-plugging the device. Please check that the USB connector is firmly plugged into the Router. 2 . Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the device appears in the list of available devices.

  • Page 56: Technical Support

    TROUblesHOOTInG, sUPPORT, anD WaRRanTY Technical support http://www.belkin.com/support http://www.belkin.com/uk/support australia http://www.belkin.com/au/support new Zealand http://www.belkin.com/au/support singapore 1800 622 1130 europe http://www.belkin.com/uk/support...

  • Page 57: Belkin International, Inc., Limited 2-Year Product Warranty

    In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.
  • Page 58 2 . Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin To get service for your Belkin product you must take the following steps: product and how to proceed with your claim.
  • Page 59 DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

  • Page 60: Regulatory Information

    Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. We, Belkin International, Inc., of 12045 Waterfront Drive, Los Angeles, CA 90094, declare under our sole responsibility that the device, This equipment generates, uses, and can radiate radio frequency f9K1118V1, complies with Part 15 of the FCC Rules.
  • Page 61 ReGUlaTORY InfORMaTIOn IC statement IMPORTanT nOTe: IC Radiation exposure statement: This Class B digital apparatus complies with Canadian ICES-003. This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This This device complies with Industry Canada license-exempt RSS standard(s). equipment should be installed and operated with a minimum Operation is subject to the following two conditions: (1) this device may distance of 20cm between the radiator and your body..
  • Page 62 © 2012 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, Internet Explorer, and DirectX are either registered...

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