Belkin F9K1102V2 User Manual
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Belkin F9K1102V2 User Manual

N600 db wireless dual-band n+ router
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WIRELESS DUAL-BAND N+ ROUTER
N600 DB
USER MANUAL
8820-00777 Rev. CB00
F9K1102V21
Ok mk 1/12/11
TABLE OF CONTENTS
Getting Started
What's in the Box
Initial Setup
Advanced Tools & Settings
The Belkin Router Manager
Adding Computers to Your Network
Manually Set Up Your Internet Connection
Adding USB Devices
Bundled Software
Getting to Know Your Router
Front Panel
Back Panel
Technical Details
Technical Features
System Requirements
Using Your Router
Enabling Auto Update on Your Router
Updating Your Router via Your System Tray
Updating the Router's Firmware via the Web Interface
Resetting the Router
Restoring your Router to Factory Defaults
Restoring the Router to Default Settings Using the Web Interface
Troubleshooting, Support, and Warranty
Troubleshooting
Technical Support
Belkin International, Inc., Limited 2-Year Product Warranty
Regulatory Information
FCC Statement

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Summary of Contents for Belkin F9K1102V2

  • Page 1 Updating the Router’s Firmware via the Web Interface Resetting the Router Restoring your Router to Factory Defaults Restoring the Router to Default Settings Using the Web Interface Troubleshooting, Support, and Warranty Troubleshooting Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement...

  • Page 2: Getting Started

    Getting Started What’s in the Box N600 DB Wireless Dual‐Band N+ Router   Ethernet cable (attached to router)  Power supply (attached to router)  Network information card (attached to router)  Belkin Setup CD with User Manual  Quick Setup Guide Initial Setup Where to Place Your Router  For the best results, place the Router next to your modem in an open location away from large metal objects and magnets such as those found in speakers. Raising the Router above floor level can improve the strength of your wireless signal. How to Set It Up  Connect Your N600 DB Router Turn off your modem by disconnecting its power supply. Connect your Router to your...

  • Page 3: Run The Installer Software

    [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830-06656_N900.pdf”] Power up your modem by plugging in its power supply. Power up your Router by plugging in its power supply. [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830-06656_N900.pdf”] Run the Installer Software...
  • Page 4 Insert the included CD into your computer. Find the setup program and open it. It should run automatically; if not, find the setup program and open it. fFollow the prompts. The setup software will configure your Internet connection and let you know when things are working.
  • Page 5 [SCREENSHOT OF SETUP MENU setup menu.png] 1) Click the Setup icon on the CD menu. Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided 2) After a brief installation, the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router. Store the card under the base of your Router for future reference. [SCREENSHOT OF SUCCESS setup success.png] 3) A progress screen will appear while additional software is installed. This may take a few minutes to complete. Once finished, a “Success” message will appear indicating that you are connected to the Internet via your new Belkin Router. During setup you may be asked for additional information. You may need to enter a username and password provided by your ISP. This username and password is likely to be found on materials that came from your ISP when you signed up for service. If necessary, you may need to contact your ISP to retrieve your username and password. If you have a static IP address, you may need to enter additional information also provided by your ISP. If your computer doesn’t have a wireless adapter, or the setup software is unable to control it, you may be asked to connect your computer to the Router with a network cable.
  • Page 6 [N600 SCREENSHOT OF TRAY APP MENU (TBD)]  The Belkin Router Manager appears in your system tray (Windows) or menu bar  (Mac). Its icon indicates the current status of your Router and also allows you to  access your Router’s settings to make changes. It also provides quick access to  software that came bundled with your Router.  To access the Router settings, click on the icon and select from the menu that  appears.  The status of your Router is shown by the Belkin Router Manager icon, which  closely mimics the light on the front of the Router.  Blue: You are connected to your Belkin Router and it is connected to the Internet. Amber: You are connected to your Belkin Router, but it is not connected to the Internet.

  • Page 7: Manual Setup

    If you know what sort of Internet service you have, you might try a manual setup. For this you will need a Wi-Fi- enabled smartphone, tablet, or computer. Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router.
  • Page 8 [Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided] Can’t find the card? The default network name and password are also printed on the foot of the Router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card.

  • Page 9: Manually Set Up Your Internet Connection

    If not, please proceed to “Manually Set Up Your Internet Connection” on page XX.   Using the WPS Button  1) Start WPS Push Button Connection (WPS PBC) on your computer or other Wi‐Fi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical “WPS,” “PBC,” or “Security” button on the device itself. 2) Within two minutes, press the WPS button on your Router and hold for two seconds. The WPS light (small light above WPS button) will blink blue while it listens for your Wi‐Fi device. Once a connection is established, the light will turn blue and then go out. If a connection is not established, the light will blink amber. You may repeat the process to try again. You can repeat this process for each WPS‐enabled device you’d like to add to your network. Manually Set Up Your Internet Connection Use a browser to visit http://router/. The router homepage should appear.
  • Page 10 You can also try visiting http://192.168.2.1/. The status of your Internet connection is shown in the upper right corner of the router homepage. If after a few moments it says “Connected,” you’re done! You can surf the Internet. – see “Tested QIG 2011 07 [Image of browser showing “connected”...

  • Page 11: Pppoe Connection

    A service name is generally not required. Hit “Apply Changes.” The Router will restart. [Image of the service name page – see “Tested QIG 2011 07 14.pdf” provided for guideline] If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet.

  • Page 12: Connect Your Wireless Devices

    If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. – see “Tested QIG 2011 07 [Image of browser showing “connected” homepage 14.pdf” provided for guideline] If these steps do not work, try restarting your modem and repeating the process.
  • Page 13 Plug your USB hard drive into the USB port on the back of your Router. When the light above the USB port is lit, your drive is available to computers on your network. You can manually check the status of your shared drive by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). If you have difficulty sharing a drive on your network, please see the “Troubleshooting” section of this manual. A few USB hard disks require more power than the Router’s USB port provides. In these cases, you may notice the drive failing to come on or remaining on for a short time. If...
  • Page 14 Router. Adding a Printer  You can add a printer to your network via your Router’s USB port. Once connected, you can print from various computers and wireless devices within your network. Plug your printer’s USB cable into the USB port located on the back of your Router. When the light above the USB port is lit, your printer is available to computers on your network. You can manually check the status of your printer by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). If you have difficulty sharing a printer on your network, please see the “Troubleshooting” section of this manual. Note: Each computer that will use the printer must have both the Belkin software and the printer’s driver installed. If the print driver is not installed, you will be asked to install it by the Belkin USB Print and Storage Manager. Adding Other USB Devices  Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. When the light above the USB port is lit, your device is available to computers on your network. Computers running the Belkin USB Print and Storage Manager will...
  • Page 15 (Windows) or menu bar (Mac). When you have one or more USB devices attached to your Router, the main actions for those devices are available directly from the Belkin Router Monitor menu. Memory Safe  Memory Safe allows you to set up a routine backup of your files to a hard drive or flash drive attached to your Router. Memory Safe is found in the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). Additional Capabilities Guest Access  You can allow guests to use your Internet connection without joining your personal network. The network name and password for the guest network is located on the network information card found under the foot of your Router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web. They will need to enter the guest password into this page to continue. Video Mover  Video Mover sends media from a USB drive attached to your Router to any UPnP (Universal Plug-and-Play) or DLNA-compatible device on your network. These devices...

  • Page 16: Getting To Know Your Router

    Getting to Know Your Router Front Panel [DIAGRAM front.ai]  A) Router Status Light  Your Router’s status is shown by the light on the front. Off: The Router is not plugged into a power source. Blinking Blue: The Router is starting up. Solid Blue: The Router is connected to the Internet. Blinking Amber: The Router can’t detect the modem. Either the modem is off, is not plugged into the Router, or is unresponsive. B) Wi‐Fi Protected Setup (WPS) Light and Button  The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS‐ enabled Wi‐Fi devices such as computers. To use the WPS feature on your Router, see “Getting Started > Adding Computers to Your Network > Using the WPS Button”. The small light near the WPS button shows what is happening while you are using WPS to establish a connection. Off: Idle Blinking Blue: The Router is listening for a WPS‐enabled computer or other device. Solid Blue: The Router has made a secure connection with the computer or other device. Amber: A connection was not created.
  • Page 17 Back Panel  [R DIAGRAM FOR SHARE AND PLAY r_shareplay_back.ai]  A) Modem (WAN) Connector  Connect your modem to this port using an Ethernet cable. B) Wired (LAN) Connectors  Connect computers and other wired network devices to these ports using Ethernet cables. C) USB Port  USB printers, disks, and other USB devices plugged into this port will be shared on your network. Each USB port has a light that indicates its status. Off: No USB device is connected or the attached USB device is not in use. Blinking: Please wait to unplug the device until the light turns off. On: The USB device is connected and being shared on your network. D) Reset Button  This button is used to restart your Router in rare cases when it functions incorrectly. Resetting the Router will preserve your settings. This button may also be used to restore the factory default settings. Please see the Troubleshooting section for more information. E) Power Connector  Connect the included power supply to this jack. Technical Details Technical Features Integrated 802.11n Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers.

  • Page 18: Using Your Router

    You can easily make changes to your Router’s advanced settings through your web browser. These changes can be made from any computer on your network. Belkin Router Monitor The Belkin Router Monitor application helps you to monitor your ’ Router s status and change network settings.
  • Page 19 Enabling Auto Update on Your Belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when it’s available. You can choose to download the new version or ignore it. By default this feature is disabled.
  • Page 20 Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). Select “Check for Updates” or “Update Available” from the menu. You should now see the Belkin Updater window. Click on the “Install Update” icon.
  • Page 21 Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. Click on “Firmware Update” toward the bottom of the left-hand menu. Click the “Browse” button toward the middle of the screen to search for the file you saved previously.
  • Page 22 Click the “Update” button. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router. Click “OK” once more. Congratulations.
  • Page 23 Restoring the Router to Default Settings Using the Web Interface Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings.
  • Page 24 The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings.

  • Page 25: Troubleshooting, Support, And Warranty

    The Setup CD does not automatically start.  If Belkin Setup does not run when you insert the CD‐ROM, your computer may not be configured to open CDs automatically. If Belkin Setup does not appear within 15 seconds, browse to your CD‐ROM drive and open the “Belkin Setup” icon. Alternatively, you may visit http://router/ and perform the setup manually. Please see “Manual Setup Using Your Browser” earlier in this manual for more information. Belkin Setup cannot find my Router.  If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items. 1) Make sure that the wireless hardware on your computer is turned on, if available. 2) Try connecting your computer to one of the four “wired” ports on the Router with an Ethernet cable. 3) Ensure that the Router is on. The front‐panel light should be on. 4) Unplug the Router’s power supply for 10 seconds, then plug it back in. 5) There may be firewall software on your computer preventing an outgoing connection. You may choose to temporarily disable this software before attempting setup. If Belkin Setup still cannot find the Router, you might choose to do a manual setup. Refer to “Manually Configuring Network Settings” in this manual for details. Belkin Setup cannot connect my Router to the Internet.  If Belkin Setup is not able to connect the Router to the Internet, please check the following items: 1) Use the troubleshooting suggestions within Belkin Setup.
  • Page 26 If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned.
  • Page 27 You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://www.belkin.com/support and type in “ISP”. 5) If you continue to have no Internet connection, refer to “Manually Configuring Network Settings” in this manual for an alternative setup method.
  • Page 28 I can’t connect to the Internet wirelessly and my network name is not listed in  Available Networks.  1) Verify that your Router is on and the front‐panel light shows solid blue. 2) If you are far from the Router, you might try moving closer to see if you might have been out of range. 3) Using a computer attached to the Router via a network cable, visit http://router/ and ensure that “Broadcast SSID” is ON. This setting is found on the “Channel and SSID” page. My wireless network performance is slow, inconsistent, suffers from weak  signal, or I’m having difficulty maintaining a VPN connection.  Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.
  • Page 29 Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment.
  • Page 30 Enter a password. This can be from 8–63 characters of your choice, including spaces and punctuation, OR a 64‐digit hexadecimal number (using only the numbers 0–9 and letters A–F). Click “Apply Changes” to finish. Your wireless connection is now encrypted. Each computer using your wireless network will need to use the new key. Note: If you are configuring the Router over a wireless connection, you will have to re‐connect to the Router after changing any security settings. Note: Some older networking hardware supports only WEP encryption. If your older computers cannot connect to your network, try 128‐bit or 64‐bit WEP, or seek software updates from their manufacturers. I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my  Router.  Log in to your Router. Visit http://router/ with your web browser. Click on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you have never set a password, leave the “Password”...
  • Page 31 Note: If you are configuring the Router over a wireless connection, you will have to re‐connect to the Router after changing any security settings. Note: Some older networking hardware supports only 64‐bit WEP encryption. If your older computers cannot connect to your network, try 64‐bit WEP. A disk I plugged into the USB port is not showing up on my computer or in  Memory Safe.  1) Is the light on over the USB port that the disk is plugged into? If not, try unplugging and re‐plugging the disk. Please check that the USB connector is firmly plugged into the Router. 2) If your disk has an optional power supply, please use it while the disk is attached to your Router. 3) The Router supports FAT16, FAT32‐, or NTFS‐formatted disks. Disks in other formats will not appear in the Finder (Mac OS X) or Windows Internet Explorer®. A disk I plugged into the USB port is not coming on or remains on only for a  short time.  Some drives require more power than the Router’s USB port provides. If  your disk has an optional power supply, please use it while the disk is  attached to your Router.    A printer I plugged into the USB port is not showing up on my computer.  1) Is the light on over the USB port that the printer is plugged into? If not, try unplugging and re‐plugging the printer. Please check that the USB connector is firmly plugged into the Router. 2) To print to a printer attached to the Router, your computer must have that printer’s driver installed. Please check that the driver is installed.
  • Page 32 3) The printer may not be set to auto‐connect. Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the printer appears in the list of available devices. View the properties of the printer, and check that “auto‐ connect” is selected. A different sort of USB device that I plugged into the USB port is not showing up  on my computer.  Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1) Is the light on over the USB port that the device is plugged into? If not, try unplugging and re‐plugging the device. Please check that the USB connector is firmly plugged into the Router. 2) Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the device appears in the list of available devices. 3) Select the device and click the “Use” button. The device will be virtually connected to your computer until you choose to “Stop Using” the device, or another person requests use of the device. Technical Support http://www.belkin.com/support http://www.belkin.com/uk/support Australia http://www.belkin.com/au/support...
  • Page 33 What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with.
  • Page 34 Copy of original receipt. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser.
  • Page 35 DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa Vista, CA 90094, declare under our sole responsibility that the device, F9K1102 V21, complies with Part 15 of the FCC Rules. Operation is subject to the following two...
  • Page 36 Caution: Exposure to Radio Frequency Radiation. The device shall be used in such a manner that the potential for human contact normal operation is minimized. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
  • Page 37 This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
  • Page 38 *Back cover © 2011 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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