Co Line Queuing With Automatic Callback - Toshiba Strata DK8 User Manual

Digital telephone
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STRATA DK DIGITAL TELEPHONE
To Set CO Line Queuing:
1. If all outgoing lines are busy,
you will hear busy tone after
dialing a line access code.
2. Press the Auto Callback
button or dial 4.
3. Place the handset on-hook.
4. Your telephone will ring at a
fast rate when a CO line
becomes idle.
5. Lift the handset immediately.
6. Dial a telephone number.
To Cancel Automatic Callback
(CO Line Queuing):
1. Press the Auto Callback
button.
. . . or . . .
Press the Intercom button,
then dial 4 3.

CO LINE QUEUING WITH AUTOMATIC CALLBACK

Automatic Callback enables you to be placed in a waiting queue for an
available CO line after attempting access to a line group in which all lines
are busy. The system will call you back when a line becomes available.
After you press the button or dial 4, the busy tone will stop, you will hear
dial tone for two seconds, then busy tone will resume.
You may make other calls while waiting for a line to become available.
The Line LED will flash green at the incoming call rate.
Answer within three rings to prevent the callback from being cancelled.
You will hear CO dial tone. (If you hear a busy tone, the line has already
been seized or has received an incoming call. Your request is not
cancelled. You will be called again the next time a line becomes idle.)
The Line LED will flash green at the in-use rate.
If the original call was made using Least Cost Routing (LCR), the
telephone number would have been automatically dialed in Step 4.
Automatic Callback will be cancelled.
Automatic Callback will be cancelled.
FEATURE OPERATION
2-33

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