AT&T Home Base User Manual
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AT&T Home Base User Manual

AT&T Home Base User Manual

Wireless home phone and internet
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Summary of Contents for AT&T AT&T Home Base

  • Page 1 User Guide AT&T Wireless Home Phone and Internet AT&T Home Base ™...
  • Page 2 Welcome to AT&T Thank you for purchasing the AT&T Home Base. To get the most from your new device, check out our interactive tutorials at att.com/devicehowto. Please select Device Type: Tablet & Other, Device Brand: AT&T, and Home Base (Z700) from the menu options.

  • Page 3: Table Of Contents

    Contents Getting Started ............................1 In the Box ..............................1 Getting to Know Your Device ......................2 How It Works ............................4 Device Installation ..........................4 Voicemail ..............................11 Setup ..............................11 Message Waiting ..........................11 Retrieving Messages ........................11 Remote Retrieval ...........................1 1 Transferring a Phone Number ......................1 2 AT&T Home Base Manager ......................12 Using Your Device ...........................
  • Page 4 Helpful Tips ............................18 Firewall ..............................39 Home Answering Machines ....................18 Mac/IP/Port Filtering ......................... 39 Adjusting Volume ........................18 Port Forwarding ........................... 4 1 Powering On/Off .......................... 19 DMZ ..............................42 TTY Support ..........................19 Advanced .............................. 43 Administrator ..........................43 Important Information ........................20 Router ..............................

  • Page 5: Getting Started

    Getting Started In the Box The package should contain the following items: The AT&T Home Base Phone Cable (Optional) Back-up Battery Power Cord Also Included Quick Start User Guide AT&T Wireless Home Phone AT&T Wireless Home Phone and Internet and Internet AT&T Home Base ™...

  • Page 6: Getting To Know Your Device

    Getting to Know Your Device LED Indicators The table below describes possible states for each of the LED indicators. Icon Name Indicator Status Green steady Green blinking Battery: More than 50% Power Yellow blinking Battery: 20 – 50% Red blinking Battery: Less than 20% No power Green blinking...

  • Page 7: How It Works

    STEP 1: Set Up Your Device How It Works The AT&T Home Base uses the AT&T cellular network to provide phone service to your cordless and corded home phone(s) and Internet access to your computer Install the Back-up Battery and Wi-Fi enabled devices. Place it anywhere in your home where you have a strong wireless signal.
  • Page 8 STEP 1: Set Up Your Device STEP 2: Connect Your Phone (continued) Turn on Your Device Unplug your Phone from the Wall Jack 1 . Plug the power cord into an electrical wall outlet that is not controlled The AT&T Home Base is not used with your home phone wall jack. by a wall switch.
  • Page 9 STEP 2: Connect Your Phone STEP 3: Connect to the Internet (continued) Place a Test Call Select Your Internet Connection Place a test call from your connected home phone. Make sure to To Connect via Wi-Fi: Wi-Fi Networks dial the 10-digit phone number, including area code. 1.

  • Page 10: Voicemail

    STEP 3: Connect to the Internet Voicemail (continued) Your AT&T Home Base comes with standard wireless voicemail. Follow the steps Confirm Internet Connection below to setup and use your voicemail. Setup Go to att.net (or your favorite website) to confirm your Internet connection. Dial 1 on any home phone connected to the AT&T Home Base and wait four (4) When your device is transmitting to and from the Internet, the Wi-Fi light will seconds to connect to your AT&T wireless voicemail.

  • Page 11: Transferring A Phone Number

    Transferring a Phone Number •  Settings – customize your device’s Wi-Fi and security settings (See Device Configuration on page 32). Transferring a landline phone number to your AT&T Home Base can take five (5) •    A bout Your Home Base – get details regarding current device status and days or more. Outgoing calls can be made immediately using your AT&T Home information.

  • Page 12: Using Your Device

    Using Your Device Notes: •    Y our AT&T Home Base comes with standard three-way calling and call  Calling waiting. Operation of these features will vary depending on your home phone equipment. Making Calls •    I f your phone does not have a Flash (or Talk) key, then use the off-hook mechanism supported by your phone. Using a phone connected to your AT&T Home Base, place and receive calls as you normally would.

  • Page 13: Internet Access

    Internet Access Data Plan Usage You can check your billing month-to-date data plan usage and the days remaining Connect Other Devices in your billing cycle on the AT&T Home Base Manager. On any device that is connected to your AT&T Home Base, enter http://att.homebase directly into your You can connect up to 10 Wi-Fi enabled devices simultaneously to your AT&T browser address field.

  • Page 14: Helpful Tips

    Helpful Tips Powering On/Off The On/Off button is used to turn your AT&T Home Base on or off. When powered off, Home Answering Machines the AT&T Home Base will no longer send or receive calls, but it will continue to charge the back-up battery if still connected to the wall outlet.

  • Page 15: Important Information

    Important Information In-Home Wiring Interconnecting to home telephone wiring is not necessary, but is possible; E911 Service however, it is not recommended unless you possess sufficient knowledge of electrical systems. Use with home wiring requires the physical disconnection from 911 services are supported just as they are on any wireless device. You should other services, including the landline coming into your home.

  • Page 16: Frequently Asked Questions

    Frequently Asked Questions Why don’t I see the name of the caller on caller ID? The AT&T Home Base only supports calling number identification. However, contact What kind of phone do I need to work with the AT&T Home Base? names stored on your home phone may display for incoming calls.

  • Page 17: General

    Troubleshooting How many devices can I connect to my AT&T Home Base? There are two phone ports to connect your phone or answering machine. For General data, you can connect up to 10 devices via Wi-Fi simultaneously and one device via Ethernet.
  • Page 18 Phone Phone Problem Possible Solution Problem Possible Solution No dial tone •    M ake sure there is AC power to the AT&T Home Base.  Poor voice quality •    I nstall using the phone cable included with the  Do not connect to an AC outlet controlled by a wall AT&T Home Base. switch. •    M ake sure all connections are firmly in place. • ...

  • Page 19: Internet

    Phone Internet Problem Possible Solution Problem Possible Solution I hear an •    Y ou will hear an intermittent dial tone when you have a  Can’t access  • Make sure your AT&T Home Base is powered on. Press and intermittent new voicemail message waiting. the Internet hold the On/Off button on the back of your device for three dial tone (3) seconds until the Power light stays steady green.
  • Page 20 Internet Internet Problem Possible Solution Problem Possible Solution Download or • Check your speed at att.com/speedtest. Can’t connect  • Check that you are connecting to your AT&T Home Base upload speeds to my AT&T Wi-Fi network name (SSID) (e.g. ATT-HOMEBASE-XXXX). • Check your signal strength light. If not green or yellow, are slow Home Base If connected via Ethernet, make sure the Ethernet cables...

  • Page 21: Device Configuration

    Device Configuration Frequency (Channel): This should be left on Automatic unless you need to choose a particular channel for your environment. You can manage your AT&T Home Base settings using the AT&T Home Base Manager. Maximum Wi-Fi Devices: Specify how many devices can simultaneously connect To access, first connect to your AT&T Home Base and enter http://att.homebase to the AT&T Home Base.

  • Page 22: Security

    Wi-Fi - Security Wi-Fi - WPS Security settings will apply to all connected devices. If you change these settings, WPS, or Wi-Fi Protected Setup, is a standard that allows easy establishment of a secure wireless home network. This feature is set to Enable by default. If you existing connected devices may lose their connection.
  • Page 23 Network Network - APN This APN is pre-configured to access the AT&T network. You should not change These settings affect the connection to the mobile (wide area) network or WAN. the APN unless you have a corporate account (with your own APN). If you need Network - Connections to manually add an APN, click Add, fill in the appropriate information described below, click Save, and when selected in Profile Selection, you can click Set...

  • Page 24: Firewall

    Firewall Network - APN (continued) Authentication: Select the option specified by your service provider: A firewall protects your connected devices against malicious incoming traffic from the Internet. The firewall cannot be disabled, but the following settings • None are available. • CHAP • PAP Firewall - MAC/IP/Port Filtering Username: If the Authentication is None, this can be left blank.

  • Page 25: Port Forwarding 4

    Firewall - MAC/IP/Port Filtering Firewall - Port Forwarding (continued) Custom Applications: This feature allows you to define your own applications. Port Forwarding allows for specific external ports on the AT&T Home Base to be Once defined, these applications can be enabled and disabled the same way as mapped to specific ports on a specific device on the internal network.

  • Page 26: Advanced

    Advanced Firewall - DMZ The DMZ, or De-Militarized Zone, is a selected internal IP address of a device that Advanced - Administrator allows full access and connectivity from outside traffic, through the firewall, to a This page allows you to change the default login (attadmin) that is used to access specific internal device without being filtered or blocked by the AT&T Home Base.

  • Page 27: Router

    Advanced – Router UPNP: Universal Plug and Play (UPNP) is a set of networking protocols that permits networked devices to discover each other’s presence on the network. The default  value for this setting is Disable. VPN Passthrough: This feature allows VPN client software on connected devices to connect through this device to remote VPN servers. Normally, this option should be set to Enabled.

  • Page 28: Specifications

    Note: The value of the talk time or standby time varies with the actual environment. chemical factories where there are explosive gases or explosive products being processed. •    P lease use original accessories or accessories that are authorized by ZTE.  Unauthorized accessories may affect the router performance, damage the router or cause danger to you.

  • Page 29: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy FCC Regulations This device meets the government’s requirements for exposure to radio waves. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and This device is designed and manufactured not to exceed the emission limits for (2) this device must accept any interference received, including interference that exposure to radio frequency (RF) energy set by the Federal Communications may cause undesired operation.

  • Page 30: Rf Exposure Information

    RF Exposure Information CTIA This device meets the government’s requirements for exposure to radio waves. • Do not disassemble or open, crush, bend or deform, puncture or shred. This device is designed and manufactured not to exceed the emission limits for • Do not modify or remanufacture, attempt to insert foreign objects into the exposure to radio frequency (RF) energy set by the Federal Communications battery, immerse or expose to water or other liquids, expose to fire, explosion or Commission of the U.S.

  • Page 31: Warranty

    Warranty LIMITED WARRANTY ZTE offers you a limited warranty that the enclosed subscriber unit and its TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZTE AND ZTE’S SOLE AND  enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT.
  • Page 32 ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice.

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