Aastra 7434ip User Manual

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Page 1 Product name change, from “Aastra 5434i” to “Aastra 7434ip” 2009 QANNROO Correction of image label in file M0001133A.eps; update of files Aastra 889_72.jpg and 7434ip_numbers_nolines.gif (renamed from Dialog5434.gif) to reflect the product name change. B 2 009 aroos Improved image quality in front page picture and handset icon (table 1); removal of double instances of section “Internal Follow-me”.
Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.
Page 3: Important User Information
HONE FOR Important User Information WARRANTY AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.
Page 4 MPORTANT NFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5 IP P MX-ONE™ HONE FOR IMPORTANT SAFETY INSTRUCTIONS (ENGLISH) When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 6 NFORMATION INTRODUCTION These directions for use describe the user procedures to handle the features available for the Aastra 7434ip phone. This document is valid for MX-ONE Telephony System -– Telephony Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document.
Page 7 IP P MX-ONE™ HONE FOR • The handset’s earcap region is slightly magnetic and may pick up small metallic objects, such as 26/6 gauge staples. Check the earcap region for metallic objects before use. • Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950.1-2003.
Page 8 ASTRA ESCRIPTION Aastra 7434ip Description The Aastra 7434ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, function keys, and 8 shortcut keys. Most features are activated from the function keys and the menus shown in the display.
Page 9 IP P MX-ONE™ HONE FOR Cabling All connections at the back of the phone are marked for easier identifi- cation, see figure below. Aastra 7434ip Note 8-pole! RJ45 connector Figure 2: Aastra 7434ip Back View 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 10 7434 ASTRA ESCRIPTION Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. • If you use the external power adapter, connect one end of the adapter to the phone connection marked , and the other end to a power...
Page 11 IP P MX-ONE™ HONE FOR Handset connector Connect the handset to the connection marked Connect the Key Panel Unit or the Display Panel Unit to the connector marked “Panel”. Note: The phone does not work during power failure, unless powered through a PoE.
Page 12 7434 ASTRA ESCRIPTION Press until you hear a click sound. Note: If you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone. Connect the cables, see 2.1 Cabling on page 9. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD.
Page 13: Function Keys
IP P MX-ONE™ HONE FOR Function Keys The phone is equipped with a standard alpha numeric keypad and a set of function keys. The function keys are described below. Settings Pressing this key opens the settings menu, see 13 Settings on page 92 for more information. Contacts Pressing this key opens the list of contacts in your phone.
Page 14: Shortcut Keys
Pressing this key when working with from the menus, will take you one step back. Press this key to shut down the phone. Shortcut Keys The Aastra 7434ip phone has eight programmable shortcut keys that can be assigned to: • Functions (for example Callback and Follow-me) •...
Page 15 Designation Card Manager Use the Designation Card Manager (DCM) tool to create your own designation cards with shortcut keys. DCM can be downloaded from www.aastra.com. For more information, please contact your Aastra Enterprise Certified Sales Partner. Display The phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner ID, and so on.
Page 16 7434 ASTRA ESCRIPTION Figure 5: Tiltable display It is possible to change the contrast of the display, see 13.4.1 Modifying Contrast on page 98. It is also possible to change the brightness of the display, see 13.4.2 Modifying Brightness on page 99, and the brightness hold time, see 13.4.3 Modifying Brightness Hold Time on page 100.
Page 17: Outgoing Call
IP P MX-ONE™ HONE FOR If follow-me is activated, this is also indicated in the idle phone display. FollowMe To 54321 16:45 12345 John more... Availability 2.5.2 Outgoing call During an outgoing call, the display shows the traffic information and the dialed name (if available) or the number.
Page 18 7434 ASTRA ESCRIPTION Display Description icon New missed call(s) Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.
Page 19: Display Menu Structure
IP P MX-ONE™ HONE FOR Display Menu Structure In the sections below, the phone menus are described in brief. For a detailed description of the various menu options, please see the appro- priate section in this manual. Note: Depending on the phone configuration, the menus in your phone may differ in content from the menus displayed in the following sections.
Page 20 7434 ASTRA ESCRIPTION Figure 7: Settings menu structure 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 21: Call List
IP P MX-ONE™ HONE FOR 2.6.3 Contacts Pressing the key activates the Contacts menu. See figure below for a description of the menu structure. Figure 8: Contacts menu structure 2.6.4 Call List If there is a missed call, the lamp at the key is flashing and there is an information text in the display.
Page 22 7434 ASTRA ESCRIPTION 2.6.5 Message Pressing the key activates the Message menu. See figure below for a description of the menu structure. Figure 10:Message menu structure Indicators Indicators on the phone keys indicate line status using different flash patterns, see below. The feature is not active.
Page 23: Tones And Signals
IP P MX-ONE™ HONE FOR Tones and Signals It is possible to set different ring signals on the phone. For a description on how to change signals, see 13.3.1 Changing Ring Signals for Incoming Calls on page 96. To distinguish between different call types, that is, internal, external and callback calls, the signal you choose is used with different ring cadences, see 2.8.1 Call Type Characteristics on page 23.
Page 24: Tone Characteristics
7434 ASTRA ESCRIPTION 2.8.1.2 Mute Ring Signal To suppress the ring signal for an incoming call, do the following: Press the key. The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing. Answer the call.
Page 25: Handset Mode
IP P MX-ONE™ HONE FOR Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone On hold * The conference tone can be disabled by the system administrator. Note: The tones above are the most commonly used tones worldwide. Many markets use a differing tone for one or more situations.
Page 26: Hands-Free Mode
7434 ASTRA ESCRIPTION 2.10 Handsfree Mode In handsfree mode, you do not lift the handset to start a procedure, and instead of replacing the handset when you end a call, you press the Clear softkey or By default, the phone is set to connect calls to the loudspeaker when you answer incoming calls, or when you make calls by pressing a line key.
Page 27: Option Unit
IP P MX-ONE™ HONE FOR Answer a call Press Make a call Press and dial the desired number. In headset preset mode, you are not required to press the headset key. Switch from headset Lift the handset. to handset Switch from handset Press and replace the handset.
Page 28 7434 ASTRA ESCRIPTION Gigabit Ethernet The option unit offers a gigabit Ethernet interface module, the purpose of which is to pass on gigabit traffic to the PC connected to the IP terminal. The phone itself does not require the gigabit speed.
Page 29 IP P MX-ONE™ HONE FOR Connect the cables to the option unit and attach the rubber piece as showed in the figure below. Apart from the PC and LAN cables, you need connect the auxiliary cable for an extra bell or busy lamp. Note: Unless the LAN cable is connected to the port marked Net on the option unit, the phone will not work.
Page 30 The latest version of the DCM tool can be downloaded from www.aastra.com. For more information, please contact your Aastra Enterprise Certified Sales Partner. Note: It is not possible to have both KPUs and DPUs installed on the same phone.
Page 31 IP P MX-ONE™ HONE FOR CLICK Lock the unit. CLICK Remove the rubber piece from the back of the panel unit. Connect the ribbon cable to the phone. Make sure it fits correctly before pressing it down. 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 32: Wall Mounting
7434 ASTRA ESCRIPTION Replace the rubber piece. Connect the foot console on the KPU or DPU (the console is enclosed in the box). This is done in the same way as connecting the phone's foot console to the phone. 2.13.2 Removing a Key Panel Unit or Display Panel Unit To remove a KPU or DPU, do the following: Disconnect the power to the phone.
Page 33: Starting The Phone
IP P MX-ONE™ HONE FOR Starting the Phone This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system adminis- trator before you can use the phone.
Page 34: Logging On To The System
TARTING THE HONE If a new software version is available, you will be notified via a display message. 3.1.2 Logging On To the System When the phone is logged on to the network, there are three possible scenarios: • The phone is ready to use. This means that the phone logs on auto- matically to the telephony system.
Page 35 IP P MX-ONE™ HONE FOR User Type Modes There are three user type modes: Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.
Page 36: Permanent User
TARTING THE HONE • If a password (or PIN code) is required, enter your password (or PIN code) and press Log On again. When your name and number appears in the display, the phone is ready to use. Note: The password is obtained from, and can only be changed by, the system administrator.
Page 37: Restarting The Phone
IP P MX-ONE™ HONE FOR Press Yes to confirm. Press No to cancel. • If the logged off user was a temporary user, the preliminary user is logged back on automatically. • If no user is logged on, only emergency calls are possible. Note: If the emergency call function is disabled, the message “No calls!”...
Page 38: Updating The Phone Software
TARTING THE HONE Press Yes to confirm and restart the phone. Updating the Phone Software When new software is available, you are notified of this via a message in the phone display. You have 60 seconds to decide if you want to update the software to the latest version.
Page 39: Software Version
To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Aastra 7434ip and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 40: Incoming Calls
NCOMING ALLS Incoming Calls This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. Receiving Calls An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.
Page 41: Missed Calls
IP P MX-ONE™ HONE FOR Note: France and New Zealand, press 4; Sweden, press 6. Note: Some phones can be protected against call pick-up. Missed Calls If you have new missed calls in the call list, the call list key indicator flashes.
Page 42: Answering A Second Incoming Call
NCOMING ALLS Answering a Second Incoming Call You have three access lines ( ) for incoming and outgoing calls. All lines have the same extension number. This feature is called triple access line. To answer a second incoming call, do the following: You have an ongoing call on the key, and the key flashes...
Page 43 IP P MX-ONE™ HONE FOR To answer a parallel ringing call, lift the handset on any of the ringing extensions. 4.6.1 Disabling Parallel Ringing You can disable parallel ringing temporarily by activating Follow-me. 4.6.1.1 Disabling On Your Phone To disable parallel ringing on one phone in the parallel ringing list, acti- vate Follow-me to the main extension.
Page 44: Outgoing Calls
UTGOING ALLS Outgoing Calls This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. Making Calls You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
Page 45 IP P MX-ONE™ HONE FOR • If the internal number you have called is busy or does not answer. You can have several callbacks activated at the same time. • If all external lines are busy. You can have only one callback acti- vated on a busy external line.
Page 46: Call Waiting
UTGOING ALLS To answer a callback call, do the following: Lift the handset. You will hear the ring tone. You have to answer within 8 seconds, otherwise the callback is cancelled. Note: If you have ordered callback for an external line, you may be prompted to enter any remaining digits.
Page 47 IP P MX-ONE™ HONE FOR the Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 44. 5.2.2.1 Activating Call Waiting To send a call waiting signal to the busy number, do the following: Press more..Select CallWaiting, and press Select.
Page 48: Emergency Calls (Sos Calls)
UTGOING ALLS 5.2.3 Intrusion You can intrude on an ongoing call on a busy extension. If intrusion is not allowed for the called extension, you will continue to hear a busy tone. Before the intrusion is executed, an intrusion tone is sent to the parties in the ongoing call.
Page 49 IP P MX-ONE™ HONE FOR This section describes how to make emergency calls in different phone modes. 5.3.1 The Phone Is Logged On • Dial the emergency number (SOS number). Wait for answer. 5.3.2 The Phone Is Logged Off, With Emergency Call Feature Enabled When the emergency call feature is enabled, you can make emergency calls even when the phone is logged off.
Page 50: Redial Calls
UTGOING ALLS Redial Calls When you initiate an external call, the system automatically stores all the dialed digits, regardless of whether the call was successful or not. It is possible to redial the last dialed external number, or to choose a number from the call list.
Page 51: Dial By Contacts
IP P MX-ONE™ HONE FOR 5.5.1 Speed Dialing Numbers To speed dial a number, do the following: Lift the handset and wait for a dial tone. Dial the speed dialing number. 5.5.2 Speed Dialing Contacts To speed dial a contact, do the following: Press and hold the key (2-9) that holds the first character in the name of the contact you want to call.
Page 52: Number Presentation Restriction
UTGOING ALLS Press the shortcut key. Lift the handset. Number Presentation Restriction If you do not want your name and number to be displayed to the person you are calling, you can order number presentation restriction. When you have ordered number presentation restriction, instead of your name and number, the text “Anonymous”...
Page 53: During Calls
IP P MX-ONE™ HONE FOR During Calls This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples. On Hold You can put an ongoing call on hold temporarily by pressing Hold, or by pressing the line key used for the ongoing call.
Page 54: Switching Between Calls
URING ALLS 6.2.2 Switching Between Calls During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.
Page 55: Transfer To Your Mobile Phone
IP P MX-ONE™ HONE FOR 6.3.2 Transfer to Your Mobile Phone To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer. Note: You need to program your mobile phone number to be able to transfer a call to this number.
Page 56 URING ALLS To leave the conference, replace the handset or press Suffix Dialing (DTMF) When communicating with and controlling a voice mail system, or when retrieving information about your bank account through your phone, you need to use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing.
Page 57: Call Forwarding
IP P MX-ONE™ HONE FOR Call Forwarding Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts. Internal Follow-me Internal follow-me allows you to redirect incoming calls to another exten- sion within the network.
Page 58 ORWARDING Note: Using this procedure will also disable any selected absence reasons. Press Availability, select Follow-me. Press more... and select Deactivate Follow-me 7.1.3 Ordering Follow-me From Another Phone You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone.
Page 59: External Follow-Me
IP P MX-ONE™ HONE FOR The prerequisite is that all the involved telephones have the right service profile. To order remote programming of follow-me, do the following: Lift the handset and wait for dial tone. Dial *21*extension number to divert * extension number of the new answering position#.
Page 60 ORWARDING 7.2.2 Canceling External Follow-me from Your Phone To cancel external Follow-me, do the following: Press the Follow-me key. Press more..Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. Press Availability, select Follow-me. Press more...
Page 61 IP P MX-ONE™ HONE FOR Personal Number and Profiles With the personal numbers and profiles feature a number of answering positions can be defined in a profile. When somebody calls your normal office phone number the call will be announced on the telephones defined in your active profile.
Page 62 ORWARDING Dial *75* authorization code #. Dial own extension number #. Wait for dial tone. Dial *10* own extension number #, enter the search profile digit (1-5) and press #. Replace the handset. Note: If VoiceMail is included in the activated profile, make sure to always update your greeting with Absence Information.
Page 63 IP P MX-ONE™ HONE FOR – Follow-me to the operator • If an answering machine, a fax or other answering device is used as an early answering position, it might interfere with the searching. Disconnect the answering device, or design the ring times so they do not affect the searching.
Page 64: Calling A Contact
ONTACTS Contacts This chapter describes how to manage contacts. When pressing the Contacts key , you can select your local Contacts or the Corporate directory. In this section you can also get information on how to copy your Micro- soft® Outlook® contacts to your personal contacts, The phone can hold up to 1,000 contacts.
Page 65: Adding A New Contact
IP P MX-ONE™ HONE FOR Adding a Contact There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 14.3.1 Contacts Folder on page 108.
Page 66: Editing A Contact
ONTACTS Note: External number must be preceded with the external access code. The digits can also be stored by adding the country code number after a plus sign, for example +46 8 719 0000. Editing a Contact This section describes how to edit a contact from the phone. It is also possible to edit a contact via the web interface, see 14.3.1 Contacts Folder on page 108.
Page 67 IP P MX-ONE™ HONE FOR Select Erase to erase one letter at the time. Erase all to erase the whole entry. Make the changes, and press OK. If you wish to edit the number or ring signal, press more..Press Done to save and return to the contact list. 8.3.2 Editing the Number To edit a contact number, do the following:...
Page 68: Deleting A Contact
ONTACTS Deleting a Contact It is possible to delete a selected contact, or all contacts at once. 8.4.1 Deleting One Contact To delete a contact, do the following: Press Select a contact and press more..Select Delete [contact] and press Select. A confirmation message is displayed.
Page 69 Select. Note: The syntax to enter the name when searching, can differ depen- dant on the type of directory server. The syntax above is valid for the Aastra CMG directory. 8.5.2 Adding a Contact From the Corporate Directory To add a contact from the corporate directory, do the following: Press and select Corporate Directory.
Page 70: Microsoft® Outlook® Contacts
Note: You find the phone IP address by clicking , and selecting Help, About Aastra 7434ip, Phone IP Address. Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side.
Page 71 IP P MX-ONE™ HONE FOR The contacts are now available under in your phone. 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 72: Presence Information
RESENCE NFORMATION Presence Information Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Avail- able absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip.
Page 73: Canceling Absence
IP P MX-ONE™ HONE FOR Canceling Absence To remove an absence reason, do the following: Press the Follow-me key. Press more..Select Disable all diversions, and press Select. Press Availability. Select My Presence. Select Available. 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 74: Listening To Voice Mail Messages
ESSAGES Messages When you receive a message, the message key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep notifies the user. The lamp keeps flashing until you press the messages button. 10.1 Voice Mail Your phone can be connected to a Voice Mail application.
Page 75 IP P MX-ONE™ HONE FOR Select My VoiceMail, and press Call. If the following message is displayed, the voice mail number should be configured to Call: “Not programmed! Program VoiceMail?” See 10.1.2 Programming VoiceMail Number on page 75. Follow the recorded instructions. 10.1.2 Programming VoiceMail Number If you receive the following message when you are trying to call your...
Page 76: Manual Message Waiting (Mmw)
ESSAGES 10.2 Manual Message Waiting (MMW) The Manual Message Waiting (MMW) feature enables you to send and receive message waiting signals when the line is busy. • MMW allows you to send a message waiting signal to an extension that does not answer when you call (if this feature is allowed, this is set by the system administrator).
Page 77 IP P MX-ONE™ HONE FOR Replace the handset. 10.2.3 Canceling an MMW Indication To cancel a MMW indication that you have sent to another extension, do the following: Lift the handset and wait for a dial tone. Dial # 31 * extension number #. Replace the handset.
Page 78: Group Features
ROUP EATURES Group Features Most of the time, you will be working in a team, for example within an department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your colleagues extensions, ensuring call coverage.
Page 79: Group Hunting
IP P MX-ONE™ HONE FOR 11.2 Group Hunting An internal hunt group number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. 11.2.1 Answering a Group Call A group call is answered in the normal way.
Page 80: Other Useful Features
THER SEFUL EATURES Other Useful Features This chapter describes features such as Account code, Authorization code, Personal number, and Alarm Extension. 12.1 Account Code The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone. Account codes allows you to keep track of where different outgoing calls are charged.
Page 81: Authorization Code
IP P MX-ONE™ HONE FOR Wait for a dial tone. Press more..., select Retrieve [call on hold], and press Select. 12.2 Authorization Code Authorization codes are used to control or limit the access to an exten- sion. When an extension is controlled by an authorization code, certain service profiles are not allowed to use certain features, such as making calls to other countries.
Page 82 THER SEFUL EATURES Dial the external number. Note: If the service profile for the dialed authorization code is too low for the call, the call is rejected. 12.2.1.2 Locking Extension To lock an extension with a common authorization code, do the following: Dial *73* authorization code #.
Page 83 IP P MX-ONE™ HONE FOR • Authorization code dialing. The calling party may use other service profiles than those specified for the extension. • Changing of authorization code from the phone. This enables the user of the authorization code to change the code when suitable. 12.2.2.1 Dialing From Own Extension To make an authorization code call from your own extension with an indi-...
Page 84: Alarm Extension
THER SEFUL EATURES 12.2.2.4 Unlocking an Extension To unlock an extension with an individual authorization code, do the following: Dial #76* authorization code #. When you hear a verification tone and the lock icon disappears from the display, the extension is unlocked 12.2.2.5 Changing the Authorization Code The individual authorization code can be changed from your own phone.
Page 85: Emergency State
IP P MX-ONE™ HONE FOR 12.5 Emergency State In case of emergency, the operator is authorized to put the exchange into an emergency state. In such a situation, the exchange properties and rules as configured for emergency state prevail. In emergency state, only extensions with the appropriate category will be permitted to initiate calls.
Page 86: Malicious Call Tracing
THER SEFUL EATURES 12.7 Malicious Call Tracing If you are being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversation. The external line can be held for a limited period of time.
Page 87: Flexible Night Service
IP P MX-ONE™ HONE FOR Dial *72* authorization code #. Wait for a dial tone. Dial the external number. 12.8.2 Calling With an Individual Authorization Code Call the DISA feature at your office. Wait for a dial tone. Dial *75* authorization code *. Wait for a dial tone.
Page 88: Monitoring Keys
THER SEFUL EATURES Flexible night service permits you to select an external line and connect it directly to Line 1 or 2 on your phone. This is convenient when you expect important calls after office hours and wish to get them without delay. Details about external line numbers can be obtained from the operator.
Page 89 IP P MX-ONE™ HONE FOR • The indicator lamp is off: The monitored extension is free. • The indicator lamp is flashing fast: The monitored extension has an incoming call waiting to be answered. • The indicator lamp is on: The monitored extension is busy. •...
Page 90 THER SEFUL EATURES When there is a call to the boss, it is announced on the secretary's phone and the display shows: <Name of the boss> Redirect 67609 Alice Reject Answer In the example above Alice with extension number 67609 is calling the boss.
Page 91 IP P MX-ONE™ HONE FOR 12.11.2.2 From the phone of the boss Deactivate the Boss-Secretary feature from the telephone of the boss. • Press the PEN key. The PEN key lamp is turned off and Profile 2 is shown in the display on the phone of the boss.
Page 92 ETTINGS Settings This section describes how to change settings for the phone. 13.1 My Availability Settings It is possible to specify availability status for: • My Presence • Follow-me • External follow-me • My profile • My mobile phone • Free on busy 13.1.1 My Presence...
Page 93 IP P MX-ONE™ HONE FOR Select External Follow-me. Enter the external access code and the phone number and press Done. 13.1.4 My Profile To edit your profile number, do the following: Press , select My Availability. Select My Profile. Enter the number of the profile (personal number list) and press 13.1.5 My Mobile Phone To edit your mobile phone number, do the following:...
Page 94 ETTINGS The following message is displayed: “Select a Shortcut by pressing the key!” Press the key to program as a shortcut. Press more..Select Add new manual input, and press Select. You get prompted for shortcut data. Enter data, such as an extension number or an external number, and press OK.
Page 95: Editing A Shortcut
IP P MX-ONE™ HONE FOR Select Add new from Contacts, and press Select. Select a entry from the contacts list, and press Add. Press Done to save the shortcut. Press more... to edit the data or label before saving. 13.2.4 Editing a Shortcut To edit a shortcut, do the following: Press...
Page 96: Deleting A Shortcut
ETTINGS 13.2.5 Deleting a Shortcut To delete a shortcut, do the following: Press Select Shortcuts, and press Select. The following message is displayed: “Select a Shortcut by pressing the key!” Press the shortcut to delete and press more..Scroll to Delete [selected shortcut], and press Select. A confirmation message is displayed.
Page 97: Alert Type
Stop. 13.3.2 Alert Type With the Aastra 7434ip phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call), and for monitored extensions. The following alerting types are available:...
Page 98 ETTINGS Delayed one muted There is a delay before the ring signal. After one ring, the signal is muted. The length of the delay can be changed by the system administrator. 13.3.2.1 Changing Alert For Incoming Calls To change the alert signal for incoming calls, do the following: Press Select Sounds and press Select.
Page 99 IP P MX-ONE™ HONE FOR Press Select Display and press Select. Scroll to Phone Contrast and press Select. Press the navigation keys, or the volume keys, to increase or decrease the contrast to a desired level. Press Set and then Yes to confirm. Your setting is saved.
Page 100: Display Menus
ETTINGS 13.4.3 Modifying Brightness Hold Time To modify the brightness hold time, do the following: Press Select Display and press Select. Scroll to Brightness Hold time and press Select. You can modify the hold time to 1, 2, 5, 10, 30 or 60 minutes. Press the navigation keys, or the volume keys, to set the desired brightness hold time.
Page 101: Keypad Characters
IP P MX-ONE™ HONE FOR 13.5.2 Keypad Characters To change the keypad character set, do the following: Press Scroll to Language, and press Select. Select Keypad Characters, and press Select. The default character set is displayed, along with a list of available character sets for the keypad.
Page 102: Security And Access
ETTINGS 13.7 Option Unit In section 2.12 Option Unit on page 27, you will find the detailed informa- tion on the option unit and how you install it. To modify the option unit settings, do the following: Press Select Option Unit, and press Select. Note: Option Unit is available only when an option unit is installed.
Page 103 IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Aastra 7434ip is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.
Page 104: Web Interface
Phone IP Address To find out the IP address of the phone, do the following: Press Select Help and press Select. About Aastra 7434ip is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
Page 105 To find out the web address of the phone, do the following: Press Select Help and press Select. About Aastra 7434ip is displayed. Press Select. Select Phone Web Address, and press Select. The web address is displayed.
Page 106: Using The Web Interface
NTERFACE 14.3 Using the Web Interface To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on. Note: Use the same password (or PIN code) as you use to log on your phone.
Page 107 IP P MX-ONE™ HONE FOR 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 108 NTERFACE Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 14.3.1 Contacts Folder Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts. 14.3.1.1 Adding a Contact To add a new contact, do the following:...
Page 109 IP P MX-ONE™ HONE FOR 14.3.1.2 Editing or Deleting a Contact To edit or delete a name and number, do the following: Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. •...
Page 110 NTERFACE 14.3.2.2 Deleting All Names And Numbers To delete all names and numbers from the call list, do the following: Expand Call List. Click Delete call list. A confirmation message is displayed. Click OK to delete the call list. 14.3.3 Settings - Shortcuts Expand Settings.
Page 111: Settings - Sounds
IP P MX-ONE™ HONE FOR Enter new characters. Click Save. The key table is shown with the edited number or code. 14.3.3.3 Deleting a Shortcut To delete a shortcut, do the following: Click the underlined number or code for the key to be deleted. Click Delete.
Page 112: Troubleshooting
ROUBLESHOOTING Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar prob- lems, there may be a system error.
Page 113: List Of Features And Procedures
IP P MX-ONE™ HONE FOR List of Features and Procedures Table 5 Features and Procedures summarizes the procedures available for the Aastra 7434ip phone. Table 5 Features and Procedures Features Procedure ACCOUNT CODE *61* account code # AUTHORIZATION CODE Common code:...
Page 114 IST OF EATURES AND ROCEDURES CALL PICK UP individual Press key 8 group CALL WAITING not applicable COMMON SPEED DIALING see List of speed dialing NUMBERS numbers CONFERENCE Press soft key or shortcut key EXTERNAL FOLLOW-ME to order *22# route access code and external number # to cancel #22#...
Page 115 IP P MX-ONE™ HONE FOR to order from another *21*extension extension number to divert * number of follow-me position# to cancel from another #21*diverted extension extension number# GENERAL DEACTIVATION #001# INQUIRY to initiate Line to revert to original party Press the line key where the original party is parked INTRUSION Press key 4...
Page 116 IST OF EATURES AND ROCEDURES TRANSFER Press soft key or shortcut key 6/1553-DBC 434 01 Uen C 2010-12-17...
Page 117 HONE FOR Suffix Digits and Feature Codes This section describes the country specific suffix digits and feature codes that are relevant for the Aastra 7434ip IP phone used in the MX-ONE environment. The following application systems are concerned: Australia, Austria,...
Page 118 UFFIX IGITS AND EATURE ODES Choice of Language Ordering or Cancellation of Active List (Personal Number) Follow Me United Kingdom: 2 External Follow Me North America: 23 Ordering or Cancellation of North America: 24 Interception Message Print Interception Message Sweden: N/A Manual Message Waiting Cancellation of Message North America: 56...
Page 119 IP P MX-ONE™ HONE FOR Customer Identity Storage Answer on Group Call Finland: 0 Pick-up, and Answer on North America: 59 Night Time Connection (* and Sweden: 0 # in the service code can be excluded) Ordering of Night Time North America: 8 Connection Repetition of the Last...

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