Aastra 7433ip User Manual
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Aastra 7433ip User Manual

Ip phone for mx-one
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USER GUIDE
6/1553-DBC 433 01
D2
2014
03
26
Aastra 7433ip
IP Phone for MX-ONE™
USER GUIDE
Catarina Sten
csten
HF
Aastra Telecom Sweden AB
XXX
XXXX
HF
EAB
KCM/DP

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  • Page 1 USER GUIDE 6/1553-DBC 433 01 2014 Aastra 7433ip IP Phone for MX-ONE™ USER GUIDE Catarina Sten csten Aastra Telecom Sweden AB XXXX KCM/DP...
  • Page 2 No parts of this publication may be subject to alteration, modification or commercial use. Aastra will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 3: Important User Information

    DISCLAIMER While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
  • Page 4 MPORTANT NFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 IP P MX-ONE™ HONE FOR IMPORTANT SAFETY INSTRUCTIONS (ENGLISH) When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6 NFORMATION INTRODUCTION These directions for use describe the user procedures to handle the features available for the Aastra 7433ip phone. This document is valid for MX-ONE Telephony System -– Telephony Switch and MX-ONE Telephony System – Telephony Server. Whenever only one system is applicable, this is specifically stated in the document.
  • Page 7 IP P MX-ONE™ HONE FOR thorized changes or modifications could void the user authority to operate the equipment. • Do not use the telephone to report a gas leak in the vicinity of the leak. • Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
  • Page 8 ASTRA ESCRIPTION Aastra 7433ip Description The Aastra 7433ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, and function keys. Most features are activated from the function keys and the menus shown in the display.
  • Page 9 IP P MX-ONE™ HONE FOR Cabling All connections at the back of the phone are marked for easier identifi- cation, see figure below. Aastra 7433ip Figure 2: Aastra 7433ip Back View 6/1553-DBC 433 01 Uen D2 2014-03-26...
  • Page 10 7433 ASTRA ESCRIPTION Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. • If you use the external power adapter, connect one end of the adapter to the phone connection marked , and the other end to a power...
  • Page 11 IP P MX-ONE™ HONE FOR Note: The phone does not work during power failure, unless powered through a PoE. The phone can be powered either from the network or from a 5 V AC/DC plug-in power adapter. Only use the plug-in adapter (power supply) listed below, or an adapter approved by your local retailer.
  • Page 12 7433 ASTRA ESCRIPTION Press until you hear a click sound. Note: If you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone. Connect the cables, see 2.1 Cabling on page 9. Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD.

  • Page 13: Function Keys

    Loudspeaker Pressing this key enables handsfree connection. Handsfree is not fully available. It is possible for a Aastra 7433ip user to hear the other party, but it is not possible for the other party to hear the Aastra 7433ip side.
  • Page 14 7433 ASTRA ESCRIPTION Line keys The three line keys are available for both incoming and outgoing calls. Clear, restart Press this key to disconnect an ongoing call. Pressing this key when working from the menus, will take you one step back. Display The phone display consists of three rows, each with 24 characters.

  • Page 15: Outgoing Call

    IP P MX-ONE™ HONE FOR If you have unanswered calls, these are indicated in the idle phone display. 1 Missed 16:45 12345 John more... Availability If follow-me is activated, this is also indicated in the idle phone display. FollowMe To 54321 16:45 12345 John more...
  • Page 16 7433 ASTRA ESCRIPTION Display Description icon New missed call(s) Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) Indicates new missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension.

  • Page 17: Display Menu Structure

    IP P MX-ONE™ HONE FOR Display Menu Structure In the sections below, the phone menus are described in brief. For a detailed description of the various menu options, please see the appro- priate section in this manual. Note: Depending on the phone configuration, the menus in your phone may differ in content from the menus displayed in the following sections.
  • Page 18 7433 ASTRA ESCRIPTION Figure 5: Settings menu structure 6/1553-DBC 433 01 Uen D2 2014-03-26...

  • Page 19: Call List

    IP P MX-ONE™ HONE FOR 2.5.3 Contacts Pressing the key activates the Contacts menu. See figure below for a description of the menu structure. Figure 6: Contacts menu structure 2.5.4 Call List If there is a missed call, the lamp at the key is flashing and there is an information text in the display.
  • Page 20 7433 ASTRA ESCRIPTION 2.5.5 Messages Pressing the key activates the Messages menu. See figure below for a description of the menu structure. Figure 8: Messages menu structure Indicators Indicators on the phone keys indicate line status using different flash patterns, see below. The feature is not active.

  • Page 21: Tones And Signals

    IP P MX-ONE™ HONE FOR Tones and Signals It is possible to set different ring signals on the phone. For a description on how to change signals, see section 13.2.1 Changing Ring Signals for Incoming Calls on page 87. To distinguish between different call types, that is, internal, external and callback calls, the signal you choose is used with different ring cadences, see 2.7.1 Call Type Characteristics on page 21.

  • Page 22: Tone Characteristics

    7433 ASTRA ESCRIPTION Note: The volume will return to the default level in case of a power failure. 2.7.1.2 Mute Ring Signal To suppress the ring signal for an incoming call, do the following: Press the key. The ring signal is switched off for the current call, and the phone is automatically set to Silent Ringing.

  • Page 23: Handset Mode

    IP P MX-ONE™ HONE FOR Busy tone Congestion tone Vacant number tone Call waiting tone or verification tone Intrusion tone Conference tone* Connection in progress tone On hold * The conference tone can be disabled by the system administrator. Note: The tones above are the most commonly used tones worldwide. Many markets use a differing tone for one or more situations.

  • Page 24: Hands-Free Mode

    2.9.1 Monitoring With the Aastra 7433ip phone, it is possible to make and answer calls, and to monitor the progress of a call without lifting the handset, but you have to lift the handset for the other person to hear you.
  • Page 25 IP P MX-ONE™ HONE FOR • Busy Signal. The busy signal is activated in off-hook mode. Can be used to control a Do-not-disturb lamp at the door. • Extra Bell. The extra bell is activated parallel to the ring signal. •...
  • Page 26 7433 ASTRA ESCRIPTION Note: Unless the LAN cable is connected to the port marked Net on the option unit, the phone will not work. Attach the ESD covers on the back of the phone to protect the connectors from ESD. For this you need a screwdriver. 2.10.2 Removing an Option Unit To remove the option unit, do the following:...

  • Page 27: Wall Mounting

    IP P MX-ONE™ HONE FOR 2.11 Wall Mounting The phone can be wall mounted. For detailed information on how to do this, please see the installation card which comes with the phone. 6/1553-DBC 433 01 Uen D2 2014-03-26...

  • Page 28: Starting The Phone

    TARTING THE HONE Starting the Phone This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system adminis- trator before you can use the phone.

  • Page 29: Logging On To The System

    IP P MX-ONE™ HONE FOR If a new software version is available, you will be notified via a display message. 3.1.2 Logging On To the System When the phone is logged on to the network, there are three possible scenarios: •...
  • Page 30 TARTING THE HONE User Type Modes There are three user type modes: Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.

  • Page 31: Permanent User

    IP P MX-ONE™ HONE FOR • If a password (or PIN code) is required, enter your password (or PIN code) and press Log On again. When your name and number appears in the display, the phone is ready to use. Note: The password is obtained from, and can only be changed by, the system administrator.

  • Page 32: Restarting The Phone

    TARTING THE HONE Press Yes to confirm. Press No to cancel. • If the logged off user was a temporary user, the preliminary user is logged back on automatically. • If no user is logged on, only emergency calls are possible. Note: If the emergency call function is disabled, the message “No calls!”...

  • Page 33: Free Seating

    IP P MX-ONE™ HONE FOR Note: It is important that you do not disconnect the phone power supply while the new software is being downloaded and saved. If a power failure occurs, the software must be downloaded again. Free Seating Free seating is a feature that enables you to log on to your IP extension from any IP phone that allows temporary or free users by using your own extension number.

  • Page 34: Software Version

    To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Aastra 7433ip and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 433 01 Uen D2 2014-03-26...

  • Page 35: Incoming Calls

    IP P MX-ONE™ HONE FOR Incoming Calls This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. Receiving Calls An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.

  • Page 36: Missed Calls

    NCOMING ALLS Note: France and New Zealand, press 4; Sweden, press 6. Note: Some phones can be protected against call pick-up. Missed Calls If you have new missed calls in the call list, the call list key indicator flashes. To check your missed calls, do the following: Press the key to enter the call list.

  • Page 37: Answering A Second Incoming Call

    IP P MX-ONE™ HONE FOR Answering a Second Incoming Call You have three access lines ( ) for incoming and outgoing calls. All lines have the same extension number. This feature is called triple access line. To answer a second incoming call, do the following: You have an ongoing call on the key, and the key flashes...
  • Page 38 NCOMING ALLS To answer a parallel ringing call, lift the handset on any of the ringing extensions. 4.6.1 Disabling Parallel Ringing You can disable parallel ringing temporarily by activating Follow-me. 4.6.1.1 Disabling On Your Phone To disable parallel ringing on one phone in the parallel ringing list, acti- vate Follow-me to the main extension.

  • Page 39: Outgoing Calls

    IP P MX-ONE™ HONE FOR Outgoing Calls This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. Making Calls You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
  • Page 40 UTGOING ALLS • If the internal number you have called is busy or does not answer. You can have several callbacks activated at the same time. • If all external lines are busy. You can have only one callback acti- vated on a busy external line.

  • Page 41: Call Waiting

    IP P MX-ONE™ HONE FOR To answer a callback call, do the following: Lift the handset. You will hear the ring tone. You have to answer within 8 seconds, otherwise the callback is cancelled. Note: If you have ordered callback for an external line, you may be prompted to enter any remaining digits.
  • Page 42 UTGOING ALLS the Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 39. 5.2.2.1 Activating Call Waiting To send a call waiting signal to the busy number, do the following: Press more..Select CallWaiting, and press Select. Keep handset off hook.

  • Page 43: Emergency Calls (Sos Calls)

    IP P MX-ONE™ HONE FOR 5.2.3 Intrusion You can intrude on an ongoing call on a busy extension. If intrusion is not allowed for the called extension, you will continue to hear a busy tone. Before the intrusion is executed, an intrusion tone is sent to the parties in the ongoing call.
  • Page 44 UTGOING ALLS This section describes how to make emergency calls in different phone modes. 5.3.1 The Phone Is Logged On • Dial the emergency number (SOS number). Wait for answer. 5.3.2 The Phone Is Logged Off, With Emergency Call Feature Enabled When the emergency call feature is enabled, you can make emergency calls even when the phone is logged off.

  • Page 45: Redial Calls

    IP P MX-ONE™ HONE FOR Redial Calls When you initiate an external call, the system automatically stores all the dialed digits, regardless of whether the call was successful or not. It is possible to redial the last dialed external number, or to choose a number from the call list.

  • Page 46: Dial By Contacts

    UTGOING ALLS 5.5.1 Speed Dialing Numbers To speed dial a number, do the following: Lift the handset and wait for a dial tone. Dial the speed dialing number. 5.5.2 Speed Dialing Contacts To speed dial a contact, do the following: Press and hold the key (2-9) that holds the first character in the name of the contact you want to call.

  • Page 47: Individual External Line

    IP P MX-ONE™ HONE FOR for the current call, which means that the procedure has to be repeated the next time you want to use it. Note: This feature can be blocked for use on your extension. Contact the system administrator for more information. 5.7.1 Ordering Number Presentation Restriction To order number presentation restriction from your phone, do the...

  • Page 48: During Calls

    URING ALLS During Calls This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples. On Hold You can put an ongoing call on hold temporarily by pressing Hold, or by pressing the line key used for the ongoing call.

  • Page 49: Switching Between Calls

    IP P MX-ONE™ HONE FOR 6.2.2 Switching Between Calls During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.

  • Page 50: Transfer To Your Mobile Phone

    URING ALLS 6.3.2 Transfer to Your Mobile Phone To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer. Note: You need to program your mobile phone number to be able to transfer a call to this number.
  • Page 51 IP P MX-ONE™ HONE FOR To leave the conference, replace the handset or press Suffix Dialing (DTMF) When communicating with and controlling a voice mail system, or when retrieving information about your bank account through your phone, you need to use Dual Tone Multi-Frequency (DTMF) signals, also known as suffix dialing.

  • Page 52: Call Forwarding

    ORWARDING Call Forwarding Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts. Internal Follow-me Internal follow-me allows you to redirect incoming calls to another exten- sion within the network.
  • Page 53 IP P MX-ONE™ HONE FOR Press more... and select Deactivate Follow-me 7.1.3 Ordering Follow-me From Another Phone You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone.

  • Page 54: External Follow-Me

    ORWARDING Lift the handset and wait for dial tone. Dial *21*extension number to divert * extension number of the new answering position#. Wait for special dial tone. Replace the handset. 7.1.6 Canceling Follow-me Remotely To cancel remote programming of follow-me from another telephone than the telephone with the diverted number: Lift the handset and wait for dial tone.
  • Page 55 IP P MX-ONE™ HONE FOR Select Disable all diversions, and press Select. Note: Using this procedure will also disable any selected absence reasons. Press Availability, select Follow-me. Press more... and select Deactivate External Follow-me 7.2.3 Ordering External Follow-Me Remotely With this feature you can order external follow-me of any extension number from any telephone.
  • Page 56 ORWARDING A search profile can be designed to fit the situation (in the office, trav- eling, at home, and so on). Both internal or external phone numbers can be used in a profile. Maximum five profiles can be defined. Your search profile is programmed or modified by your system adminis- trator.
  • Page 57 IP P MX-ONE™ HONE FOR Replace the handset. Note: If VoiceMail is included in the activated profile, make sure to always update your greeting with Absence Information. 7.3.4 Canceling a Profile From an External Phone The external phone must be of push button type provided with a pound key (#) and a star key (*), or a mobile phone adapted for dial tone pulses (DTMF).
  • Page 58 ORWARDING • Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Example of how to fill in your settings form for search profiles: Table 3 Profile 1 - In office Search Type of phone or...

  • Page 59: Calling A Contact

    IP P MX-ONE™ HONE FOR Contacts This chapter describes how to manage contacts. When pressing the Contacts key , you can select your local Contacts or the Corporate directory. In this section you can also get information on how to copy your Micro- soft®...

  • Page 60: Adding A New Contact

    ONTACTS Adding a Contact There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 14.3.1 Contacts Folder on page 98. 8.2.1 Adding a New Contact To add a new contact, do the following:...

  • Page 61: Editing A Contact

    IP P MX-ONE™ HONE FOR country code number after a plus sign, for example +46 8 719 0000. Editing a Contact This section describes how to edit a contact from the phone. It is also possible to edit a contact via the web interface, see 14.3.1 Contacts Folder on page 98.
  • Page 62 ONTACTS Select Erase to erase one letter at the time, or Erase all to erase the whole entry. Make the changes, and press OK. If you wish to edit the number or ring signal, press more..Press Done to save and return to the contact list. 8.3.2 Editing the Number To edit a contact number, do the following:...

  • Page 63: Deleting A Contact

    IP P MX-ONE™ HONE FOR Deleting a Contact It is possible to delete a selected contact, or all contacts at once. 8.4.1 Deleting One Contact To delete a contact, do the following: Press Select a contact and press more..Select Delete [contact] and press Select. A confirmation message is displayed.
  • Page 64 Select. Note: The syntax to enter the name when searching, can differ depen- dant on the type of directory server. The syntax above is valid for the Aastra CMG directory. 8.5.2 Adding a Contact From the Corporate Directory To add a contact from the corporate directory, do the following: Press and select Corporate Directory.

  • Page 65: Microsoft® Outlook® Contacts

    Note: You find the phone IP address by clicking , and selecting Help, About Aastra 7433ip, Phone IP Address. Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side.
  • Page 66 ONTACTS The contacts are now available under in your phone. 6/1553-DBC 433 01 Uen D2 2014-03-26...

  • Page 67: Presence Information

    IP P MX-ONE™ HONE FOR Presence Information Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Avail- able absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip.

  • Page 68: Canceling Absence

    RESENCE NFORMATION Canceling Absence To remove an absence reason, do the following: Press more..Select Disable all diversions, and press Select. Press Availability. Select My Presence. Select Available. 6/1553-DBC 433 01 Uen D2 2014-03-26...

  • Page 69: Listening To Voice Mail Messages

    IP P MX-ONE™ HONE FOR Messages When you receive a message, the messages key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep notifies the user. The lamp keeps flashing until you press the messages button.
  • Page 70 ESSAGES Select My VoiceMail, and press Call. If the following message is displayed, the voice mail number should be configured to Call: “Not programmed! Program VoiceMail?” See 10.1.2 Programming VoiceMail Number on page 70. Follow the recorded instructions. Note: The phone can be cpnfigured so that you can directly call the voicemail system by pressing without having to also select My VoiceMail (step 2).

  • Page 71: Manual Message Waiting (Mmw)

    IP P MX-ONE™ HONE FOR 10.2 Manual Message Waiting (MMW) The Manual Message Waiting (MMW) feature enables you to send and receive message waiting signals when the line is busy. • MMW allows you to send a message waiting signal to an extension that does not answer when you call (if this feature is allowed, this is set by the system administrator).
  • Page 72 ESSAGES Replace the handset. 10.2.3 Canceling an MMW Indication To cancel a MMW indication that you have sent to another extension, do the following: Lift the handset and wait for a dial tone. Dial # 31 * extension number #. Replace the handset.

  • Page 73: Group Features

    IP P MX-ONE™ HONE FOR Group Features Most of the time, you will be working in a team, for example within a department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your colleague’s extensions, ensuring call coverage.

  • Page 74: Group Hunting

    ROUP EATURES 11.2 Group Hunting An internal hunt group number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. 11.2.1 Answering a Group Call A group call is answered in the normal way. 11.2.2 Leaving a Group Temporarily By ordering Follow-me to your own extension number, you can leave an...
  • Page 75 IP P MX-ONE™ HONE FOR 11.3.1 To Order Group Do Not Disturb A categorized extension can activate group do not disturb by dialling the following procedure: • Lift the handset (dial tone) • Dial *25*group number# (special dial tone) • Replace the handset 11.3.2 To Cancel Group Do Not Disturb...

  • Page 76: Other Useful Features

    THER SEFUL EATURES Other Useful Features 12.1 Account Code The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone. Account codes allows you to keep track of where different outgoing calls are charged.

  • Page 77: Authorization Code

    IP P MX-ONE™ HONE FOR 12.2 Authorization Code Authorization codes are used to control or limit the access to an exten- sion. When an extension is controlled by an authorization code, certain service profiles are not allowed to use certain features, such as making calls to other countries.
  • Page 78 THER SEFUL EATURES 12.2.1.2 Locking Extension To lock an extension with a common authorization code, do the following: Dial *73* authorization code #. Wait for a verification tone. When you hear a verification tone and the lock icon appears in the display, the extension is locked.
  • Page 79 IP P MX-ONE™ HONE FOR 12.2.2.1 Dialing From Own Extension To make an authorization code call from your own extension with an indi- vidual authorization code, do the following: Dial *75* authorization code #. Wait for a verification tone. Dial the desired number. If the service profile for the dialed external number is too low for the call, the call is rejected.

  • Page 80: Alarm Extension

    THER SEFUL EATURES 12.2.2.4 Unlocking an Extension To unlock an extension with an individual authorization code, do the following: Dial #76* authorization code #. When you hear a verification tone and the lock icon disappears from the display, the extension is unlocked 12.2.2.5 Changing the Authorization Code The individual authorization code can be changed from your own phone.

  • Page 81: Emergency State

    IP P MX-ONE™ HONE FOR 12.5 Emergency State In case of emergency, the operator is authorized to put the exchange into an emergency state. In such a situation, the exchange properties and rules as configured for emergency state prevail. In emergency state, only extensions with the appropriate category will be permitted to initiate calls.

  • Page 82: Direct Inward System Access (Disa)

    THER SEFUL EATURES Press Hold. Dial *39#. A text message indicate whether the request has been accepted or rejected. 12.8 Direct Inward System Access (DISA) If you are assigned to use the Direct Inward System Access (DISA) feature and you are working externally, you can call your office and get access to an external line in order to make business calls.

  • Page 83: Flexible Night Service

    IP P MX-ONE™ HONE FOR Dial the external number. 12.9 Night Service When the telephony system is in night service mode, all incoming calls to the operator are transferred to a selected extension or group of exten- sions. Night service mode is used outside business hours. 12.9.1 Common Night Service Common night service means that all incoming calls are routed to one...

  • Page 84: To Cancel Do Not Disturb

    THER SEFUL EATURES 12.9.3.2 Deactivating flexible night service To deactivate flexible night service, do the following: Lift the handset and wait for a dial tone. Dial #84#. Replace the handset. Note: The flexible night service is deactivated automatically one hour after the exchange has been switched back into day service (if the service has been active for at least one hour).
  • Page 85 IP P MX-ONE™ HONE FOR Settings This section describes how to change settings for the phone. 13.1 My Availability Settings It is possible to specify availability status for: • My Presence • Follow-me • External follow-me • My profile • My mobile phone •...
  • Page 86 ETTINGS Select External Follow-me. Enter the external access code and the phone number and press Done. 13.1.4 My Profile To edit your profile number, do the following: Press , select My Availability. Select My Profile. Enter the number of the profile (personal number list) and press 13.1.5 My Mobile Phone To edit your mobile phone number, do the following:...
  • Page 87 IP P MX-ONE™ HONE FOR 13.2.1 Changing Ring Signals for Incoming Calls A ring signal can be either a traditional ring signal or a melody that you download from a server. To change the ring signal for an incoming call, do the following: Press Select Sounds and press Select.

  • Page 88: Alert Type

    ETTINGS 13.2.2 Alert Type With the Aastra 7433ip phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call), and for monitored extensions. The following alerting types are available: Visual only The signal is muted, but the indicator on the line key where the call is received is flashing.
  • Page 89 IP P MX-ONE™ HONE FOR Select Display and press Select. Scroll to Phone Contrast and press Select. Press the navigation keys, or the volume keys, to increase or decrease the contrast to a desired level. Press Set and then Yes to confirm. Your setting is saved.

  • Page 90: Display Menus

    ETTINGS 13.4 Language This section describes how to change language and character set on your phone. Note: There are several languages and character sets available for the phone. They are enabled by the system administrator. 13.4.1 Display Menus To change the display menu language, do the following: Press Scroll to Language, and press Select.

  • Page 91: Time And Date

    IP P MX-ONE™ HONE FOR 13.5 Time and Date This section describes how to change the time and date format in the display. 13.5.1 Modifying Time Format To modify the time format, do the following: Press Select Time & Date, and press Select. Select Time Format, and press Select.

  • Page 92: Security And Access

    ETTINGS 13.6 Option Unit To modify the option unit settings, do the following: Press Select Option Unit, and press Select. Note: Option Unit is available only when an option unit is installed. Select Busy signal, Extra bell, or Combined Bell/Busy, and press Select.
  • Page 93 IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Aastra 7433ip is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.

  • Page 94: Web Interface

    Phone IP Address To find out the IP address of the phone, do the following: Press Select Help and press Select. About Aastra 7433ip is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
  • Page 95 To find out the web address of the phone, do the following: Press Select Help and press Select. About Aastra 7433ip is displayed. Press Select. Select Phone Web Address, and press Select. The web address is displayed.

  • Page 96: Using The Web Interface

    NTERFACE 14.3 Using the Web Interface To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on. Use the same password (or PIN code) as you use to log on your phone.
  • Page 97 IP P MX-ONE™ HONE FOR 6/1553-DBC 433 01 Uen D2 2014-03-26...
  • Page 98 NTERFACE Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 14.3.1 Contacts Folder Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts. 14.3.1.1 Adding a Contact To add a new contact, do the following:...
  • Page 99 IP P MX-ONE™ HONE FOR 14.3.1.2 Editing or Deleting a Contact To edit or delete a name and number, do the following: Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. •...

  • Page 100: Settings - Sounds

    NTERFACE 14.3.2.2 Deleting All Names And Numbers To delete all names and numbers from the call list, do the following: Expand Call List. Click Delete call list. A confirmation message is displayed. Click OK to delete the call list. 14.3.3 Settings - Sounds To change the hearing level settings, do the following: Expand Settings.

  • Page 101: Troubleshooting

    IP P MX-ONE™ HONE FOR Troubleshooting This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar prob- lems, there may be a system error.

  • Page 102: List Of Features And Procedures

    IST OF EATURES AND ROCEDURES List of Features and Procedures Table 5 Features and Procedures summarizes the procedures available for the Aastra 7433ip phone. Table 5 Features and Procedures Features Procedure ACCOUNT CODE *61* account code # AUTHORIZATION CODE Common code:...
  • Page 103 IP P MX-ONE™ HONE FOR CALL PICK UP individual Press key 8 group CALL WAITING not applicable COMMON SPEED DIALING see List of speed dialing NUMBERS numbers CONFERENCE Press soft key EXTERNAL FOLLOW-ME to order *22# route access code and external number # to cancel #22#...
  • Page 104 IST OF EATURES AND ROCEDURES to order from another *21*extension extension number to divert * number of follow-me position# to cancel from another #21*diverted extension extension number# GENERAL DEACTIVATION #001# INQUIRY to initiate Line to revert to original party Press the line key where the original party is parked INTRUSION Press key 4...
  • Page 105 IP P MX-ONE™ HONE FOR TRANSFER Press soft key 6/1553-DBC 433 01 Uen D2 2014-03-26...
  • Page 106 Suffix Digits and Feature Codes This section describes the country specific suffix digits and feature codes used in MX-ONE that are relevant for the Aastra 7433ip IP phone. The following application systems are concerned: Australia, Austria, Belgium, Brazil, China, Denmark, Export, Finland, France, Germany,...
  • Page 107 IP P MX-ONE™ HONE FOR Choice of Language Ordering or Cancellation of Active List (Personal Number) Follow Me United Kingdom: 2 External Follow Me North America: 23 Ordering or Cancellation of North America: 24 Interception Message Print Interception Message Sweden: N/A Manual Message Waiting Cancellation of Message North America: 56...
  • Page 108 UFFIX IGITS AND EATURE ODES Customer Identity Storage Answer on Group Call Finland: 0 Pick-up, and Answer on North America: 59 Night Time Connection (* and Sweden: 0 # in the service code can be excluded) Ordering of Night Time North America: 8 Connection Repetition of the Last...

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