Program Call Forward; Enable/Disable Call Forward; Call Transfer - Mitel 5212 User Manual

Program Call Forward

1. Press (SUPERKEY), and then press >> until SETTINGS & OPTIONS? appears.
2. Press OK. CALL FORWARDING? appears.
3. Press OK. FWD ALWAYS: <current status> appears.
4. Press ▼ to navigate to the desired Call Forward option.
5. Press OK to select the desired Call Forward option.
6. Press REVIEW. The current forwarding destination appears. If no forwarding is
programmed, the top line of the display is blank.
7. For Call Forward No Answer option only, press OPTIONS, enter the number of desired
rings (1 – 10) before a call is forwarded, and then press SAVE.
8. Press CHANGE, and then do one of the following:
• To enter a URL as the destination, press URL, and then enter the URL.
• To enter a name as the destination, press NAME, and then enter the name.
9. Press SAVE. After the information is saved, the same Call Forwarding option appears on
the display with its new status.
10. Do one of the following:
• To return to the main menu, press EXIT.
• To return to the default display, press

Enable/Disable Call Forward

1. Press (SUPERKEY), and then press >> until SETTINGS & OPTIONS? appears.
2. Press OK. CALL FORWARDING? appears.
3. Press OK. FWD ALWAYS: <current status> appears.
4. Press ▼ to navigate to the desired Call Forward option.
5. Once the desired Call Forwarding option appears, press TURNON or TURNOFF to
enable or disable the Call Forwarding option. The Call Forwarding option and its new
status appears on the display.
6. Press OK, and then press

Call Transfer

You can transfer an active call to another party (one line must be free on your phone).The
5224 IP Phone supports four lines. The 5212 IP Phone supports two lines. If all lines are busy
on your phone, no calls can be transferred.
Note: During a conference call, any party can perform a call transfer when one line on the
phone that initiated the conference call is not in use. For conference call information,
see Conference Call (Three-Way) on page 18.
(SUPERKEY).
(SUPERKEY) to return to the default display.
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Call Handling