Vertex Standard Pilot VXA-210 Operating Manual page 51

Most operational difficulties can be solved by your
Vertex Avionics dealer. Please contact your dealer
first for advice and assistance.
If the dealer is unable to assist you, you may contact
us at Vertex Standard USA. We can be reached by
telephone at (562) 404-2700 (ask the operator for
Avionics Product Support).
If your radio requires repair, it must be sent to Ver-
tex Standard USA. Please note the following:
r A Return Authorization is NOT required for re-
pairs, either in or out of warranty. There is no need
to contact us before sending a radio for repair.
r Please enclose a note describing the problem(s)
with the radio, your name and shipping address
(no P.O. Box numbers), and a telephone number
at which we can reach you during business hours.
r Please also enclose a copy of your purchase re-
ceipt to establish the warranty date. Radio main-
frames are warranted for three years. Accessory
I C
N ASE OF
This device complies with Part 15 of the FCC rules.
Operation is subject to the condition that this device
does not cause harmful interference.
D
IFFICULTY
items (batteries, antennas, chargers, etc.) are war-
ranted for one year.
r Repair turnaround averages about 7 to 10 work-
ing days in our shop, excluding time in shipping.
This time will vary, based on our current
workload.
r We can provide repair estimates upon your re-
quest. There is no additional charge for the esti-
mate if you authorize the repair. If you decline
the repair after requesting an estimate, an esti-
mate fee equal to our current schedule for 1/2 hour
of labor will be charged.
r We return ship warranty repairs via UPS OR-
ANGE ("3 Day Select") service at our expense.
Non-warranty repairs are returned via UPS
BROWN (ground service) at your expense.
r The above information applies to repair proce-
dures in the United States and Canada only. If
you are in any other country, please contact your
dealer for specific information and instructions.