Olivetti SIMPLE_WAY User Manual page 49

Problem Possible Cause
• The computer may not be
enabled for USB operation.
Corrective Action
• In the Windows
environment:
1 Click Start > Settings >
Control Panel.
2 Double click on the System
icon.
3 Click on the Device
Manager or Hardware tab,
then click on the Device
Manager button.
4 Click the Plus (+) sign next to
the USB (Universal Serial Bus)
Controller option.
If USB host controller and
USB root hub are present,
the USB is enabled.
If they are not present,
read your computer
manual for information
on how to enable a USB
connection.
• In the Macintosh
environment:
From the control panel,
check the characteristics
of the system and the
presence of an active and
functioning USB
connection.
Re-install the USB drivers
for Macintosh consulting
the system
manufacturer's
documentation provided.
MAINTENANCE AND TROUBLESHOOTING 43