Questions And Answers; Service (Customer Care) - Siemens Gigaset C47H User Manual

Questions and answers

If you have any questions about using
your handset, visit us at any time at
www.gigaset.com/customercare. The
table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not turned on.
¥
Press and hold the end call key
2. The batteries are almost flat.
¥
Charge or replace the batteries (page 6).
The keys of a handset do not respond when
pressed.
The keypad lock is activated.
¥
Press and hold the hash key
"Base station x" flashes on the display.
1. The handset is outside the range of the base
station.
¥
Move the handset closer to the base sta-
tion.
2. The handset has been deregistered.
¥
Register the handset (page 6).
3. The base station is not turned on.
¥
Check the base station mains adapter.
Base Search flashes in the display.
No base station is switched on or within range.
¥
Move the handset closer to the base station.
¥
Check the base station mains adapter.
Handset does not ring.
The ringer tone is switched off.
¥
Activate the ringer tone (page 18).
The other party cannot hear you.
You have pressed the
set is "muted".
¥
Activate the microphone again (page 11).
You hear an error tone when keying an input
(a descending tone sequence).
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
a
.
#
(page 8).
u
(INT) key. The hand-

Service (Customer Care)

We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
For personal advice on our range of prod-
ucts and assistance with repairs or guaran-
tee/warranty claims you can contact us
on:
UK helpdesk: 0 84 53 67 08 12.
Ireland 18 50 77 72 77.
Please have your proof of purchase ready
when calling with regard to guarantee/
warranty claims.
Replacement or repair services are not
offered in countries where our product is
not sold by authorised dealers.
Appendix
21