ReSound M60 User Manual page 23

Behind-the-ear hearing instruments
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Troubleshooting guide
Symptom
cauSe
Excessive whistling / feed-
Incorrect earmould placement
back
Incorrect dome placement
Excessive ear wax
Feedback control may need adjustment
Earmould tubing worn or damaged
Thin tube connection loose
Hearing instrument settings not optimal
Sound distorted / not clear
Weak battery
Improper earmould or dome fit
Hearing instrument damaged
Hearing instrument settings not optimal
Wireless does not work
Possible Root Cause - Device is in flight mode
If there are any other problems not mentioned in this guide, please contact your hearing care professional.
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poSSIBLe RemeDy
Re-insert earmould carefully
Re-insert dome
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Change thin tube or consult your hearing care professional
Consult your hearing care professional
Replace battery
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
For Alera devices with push button: Open and close the battery compartment. For Alera devices
without push button: Open and close the battery door twice within 10 seconds For all Verso
devices: Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
(If Root Cause is device in flight mode)
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