Siemens ST60 Operating Instructions Manual page 76

ST60 english retail, A31008-H6855-A101-1-7619 (11. December 2003,
76
Problem
Text message cannot
be sent.
EMS pictures and
sounds not displayed
at destination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider
Code error.
Too few/too many
menu entries.
No fax possible.
Charge meter does
not work.
Damage
Severe shock.
Phone became wet.
Questions & Answers
Possible causes
Service provider does not support
this service.
Phone number for service centre not
set or incorrect.
SIM card contract does not support
this service.
Service centre overloaded.
Recipient does not have a compati-
ble phone.
Destination phone does not support
the EMS standard.
Incorrect WAP profile set, or wrong
or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorisation for this service.
Functions may have been added or
deleted by the service provider via
the SIM card.
Wrong settings in the PC.
No authorisation for this service.
Charge pulse is not transmitted.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not dis-
mantle the phone!
Possible solution
Contact your service provider.
Set service centre (p. 43).
Contact your service provider.
Repeat procedure.
Check.
Check settings or contact your service pro-
vider.
Enter the PUK (MASTER PIN) supplied
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been
lost, contact your service provider.
Contact Siemens Service (p. 72).
Contact your service provider.
Check with your service provider.
Check settings.
Contact your service provider.
Contact your service provider.