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ST60 english retail, A31008-H6855-A101-1-7619 (11. December 2003,
Problem
Possible causes
No network connec-
Weak signal.
tion.
Outside GSM range.
Invalid SIM card.
New network not authorised. Try manual selection or select a different network
Network call barring is set.
Network overloaded.
Weak signal and the camera
is switched on.
Phone loses
Signal too weak.
network.
Calls not possible.
Second line set.
New SIM card inserted.
Charge limit reached.
Credit used up.
Certain uses of
Call restrictions are in place. Barrings can be set by service provider. Check bar-
phone not possible.
Impossible to make
Contacts memory is full.
entries in contacts.
Voice message not
Call divert to mailbox not set. Set call divert to mailbox (p. 60).
functioning.
SMS (text mes-
SMS memory is full.
sage) flashing.
Function cannot be
Not supported by service
set.
provider or registration
required.
Capacity problems
Memory full.
with, for example,
ringtones, pictures,
SMS archive.
No WAP access,
Profile not activated, profile
downloading not
settings wrong/incomplete.
possible.
Questions & Answers
Possible solution
Move to another place where the network reception is
better (e.g., window) or go outdoors.
Check service provider's coverage area.
Complain to the service provider.
(p. 57).
Check network barrings (p. 62).
Try again later.
Switch the camera off and if necessary move to
another place.
Reconnection to another service provider is automatic
(p. 57). Switching phone off and on again can speed
this up.
Set first line (p. 57).
Check for new barrings.
Reset limit with PIN 2 (p. 29).
Load credit.
rings (p. 62).
Delete entries (p. 25).
To free up capacity, delete (p. 42) or file (p. 42) text
messages (SMS).
Contact your service provider.
Delete files in the relevant areas.
Activate and set WAP profile (p. 36). If necessary ask
your service provider.
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