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Troubleshooting
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Summary of Contents for MAXDATA PLATINUM 5220
- Page 1 MAXDATA PLATINUM 5220 Server User’s Manual...
- Page 2 Contents Contents...
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Page 3: Table Of Contents
Starting Setup ...........................37 If You Cannot Access Setup ......................37 Setup Menus ............................37 7 Troubleshooting LED Information ............................39 BIOS POST Beep Codes ........................40 POST Error Beep Codes ........................41 Troubleshooting BIOS Beep Codes ......................41 MAXDATA PLATINUM 5220 Server MAXDATA PLATINUM 5220 Server... - Page 4 8 Technical Reference Power Supply Specifications .........................43 730-W Single Power Supply Input Voltages ..................43 730-W Single Power Supply Output Voltages ..................43 System Environmental Specifications ....................43 9 Regulatory and Integration Information Product Regulatory Compliance ......................45 Product Safety Compliance ......................45 Product EMC Compliance ........................45 Product Regulatory Compliance Markings ....................45 Electromagnetic Compatibility Notices ....................46 FCC (USA) ............................46...
- Page 5 1. Back Panel Connectors ........................8 2. Pedestal Controls and Indicators .......................9 3. MAXDATA PLATINUM 5220 Front View ..................12 4. MAXDATA PLATINUM 5220 Chassis Rear View ................14 5. Removing the Access Cover ......................16 6. Removing Bezel Assembly ......................16 7. Removing Slide/Filler Panel Assembly from Upper Device Bay ............17 8.
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Page 7: Setting Up The System Server Position
An insufficient air flow may damage the server and / or it’s components. ATTENTION In order to fully separate the server from current, the power cord must be removed from the wall outlet. MAXDATA PLATINUM 5220 Server... -
Page 8: Connecting The System
Connecting the System Back Panel Connectors TP00663 Figure 1. Back Panel Connectors A. USB 1, 2, 3 Video B. Mouse (top), Keyboard (bottom) NIC 2 (1 GB) C. Serial A NIC 1 (1 GB) The NIC LEDs at the right and left of each NIC provide the following information. Table 1. -
Page 9: Front Panel Controls And Indicators
Figure 2. Pedestal Controls and Indicators ID Toggle Switch Power/Sleep LED (green) Reset Button NIC 2 Activity LED (green) NIC 1 Activity LED (green) ID LED (blue) Sleep Button Status LED (bi-color) Power Button NMI Button Hard Drive Activity LED (bi-color) MAXDATA PLATINUM 5220 Server... -
Page 10: Front Panel Led Description
Descriptions of the front panel LEDs are listed in the following table. Table 2. Front Panel LED Description LED Name Color Condition Description Power/Sleep LED Green Power On Green BLINK Standby/Sleep (S1) Off (also Sleep S4) Status Green System Ready Green BLINK System ready, but degraded: some CPU fault, DIMM killed... -
Page 11: Chassis Description Feature Summary
Optional second redun- dant power supply is available. Cooling Four hot-swap, redundant chassis fans: • 2 120-mm fans • 2 92-mm fans Note: You need to install an Intel management ® module for the fans to be redundant. MAXDATA PLATINUM 5220 Server... -
Page 12: Chassis Front View
Chassis Front View Figure 3. MAXDATA PLATINUM 5220 Front View Power supply PCI Add-in Card Panel I/O Ports Air duct 120-mm hot-swap, redundant chassis fans 92-mm hot-swap, redundant chassis fans Drive cage release mechanisms Front panel controls and indicators Three 5.25-inch removable media drive bays Front Panel USB/Serial B Hot Swap Drive Cage –... -
Page 13: Front Panel Led Descriptions
LAN activity Idle Green Linked NIC2 activity Green BLINK LAN activity Idle ID LED (rack only) Blue BLINK Server identification; Toggled by ID button or soft- ware Server identification; Toggled by ID button or soft- ware MAXDATA PLATINUM 5220 Server... -
Page 14: Chassis Rear View
Chassis Rear View Figure 4. MAXDATA PLATINUM 5220 Chassis Rear View Removable Power Supply I/O Ports Expansion Slot Covers PCI Add-in Card Panel PCI Card Latch Rear Serial B Connector ICBM or SCSI Knockout AC Power Connector Peripherals 5.25-in Half-height Peripheral Bays Note: One multi-purpose 5.25-in drive carrier is included with the chassis. -
Page 15: Setting Up The Chassis
CMOS data and will drain the battery. Use a conductive foam pad if available. Do not slide board over any surface. For proper cooling and airflow, always install the access cover before turning on the server. Operating it without the cover in place can damage system parts. MAXDATA PLATINUM 5220 Server... -
Page 16: Remove Primary Access Cover
Remove Primary Access Cover When facing the front of the chassis, the Primary Access cover is on the left-hand side for pedestal- mounted servers, and on top for rack-mounted servers. 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. -
Page 17: Install 3.5-Inch Floppy, Dvd Or Cd-Rom Drive
3. Insert the drive/slide assembly partially into the upper device bay. Connect power and data cables. 4. Finish inserting the drive/slide assembly into the chassis until the slides lock into place. Figure 9. Installing a DVD or CD-ROM Drive MAXDATA PLATINUM 5220 Server... -
Page 18: Install Hot Swap Drive(S)
Install Hot Swap Drive(s) 1. Press in on the green latch (letter “A”) at the end of the drive carrier to disengage it from the hot swap drive cage. Pull out on the black lever (letter “B”) to fully open the drive carrier. When the lever reaches a fully opened position, it will push the drive carrier out from the hot swap drive cage. -
Page 19: Securing Hard Drive To Drive Cage
5. With the black lever open, insert the drive carrier into the drive cage. Once inserted, rotate the black lever upwards to latch the drive carrier into position. Figure 13. Inserting Drive Carrier into Drive Cage MAXDATA PLATINUM 5220 Server... -
Page 21: Server Board Features
4 Server Board Features This chapter briefly describes the main features of the MAXDATA PLATINUM 5220 Server Board, as well as provides a list of the server board features, and diagrams showing the location of important components and connections on the server board. - Page 22 Table 5. Server Board Features (Continued) Feature Description Hard Disk Drive • Dual-channel LSI Logic 53C1030 Ultra320 wide SCSI controller. • Two serial ATA 150 ports. • Supported for entry-level RAID functionality (LSI Logic integrated mirroring and integrated striping). RAID •...
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Page 23: Connector And Header Locations
+12 V CPU Header USB 3-5 Header WW. OEM RMC Header DIMM Sockets (left to right: GG. Battery Serial B Header DIMM4A, DIMM4B, DIMM3A, DIMM3B, DIMM2A, DIMM2B, DIMM1A, DIMM1B) CPU1 Fault LED HH. HSBP B Header ICMB Header MAXDATA PLATINUM 5220 Server... -
Page 24: Configuration Jumpers
Configuration Jumpers ���� ���� ����� � ��� ������� � ����������� � �������� ����� � ������� � ����� � �������� ���� � ������ ���� �� �������� �� ���� Figure 15. Configuration Jumper Location Table 6. Configuration Jumpers Jumper Name Pins What happens at system reset... BMC Control: These pins should be jumpered for normal operation. -
Page 25: Hardware Requirements
/ core speed. When a single processor is installed, it must be in the socket labeled CPU_1. System Memory The MAXDATA PLATINUM 5220 Server Board includes four banks of DIMMs across two channels. Channel A consists of DIMMs 1A, 2A, 3A, and 4A. Channel B consists of DIMMs 1B, 2B, 3B, and 4B. -
Page 26: Four Dimm Memory Mirroring
With memory mirroring the system maintains two copies of all data in the memory subsystem. If a DIMM fails, the data is not lost because the second copy of the data is available from the mirrored DIMM. The system will not fail due to memory error unless both the primary and the mirrored copy of the data become corrupt at the same time. -
Page 27: Six Dimm Memory Mirroring
DIMM, the primary DIMM is removed from service and the spare DIMM takes its place. When memory on-line sparing is used, the spare DIMMs must be equal to or larger than the largest in-service DIMM in that channel. MAXDATA PLATINUM 5220 Server... -
Page 29: Hardware Installations And Upgrades
2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server’s cover and locate the processor sockets. TP00726 Figure 19. Opening Socket Lever MAXDATA PLATINUM 5220 Server... -
Page 30: Inserting Processor
5. Locate the processor socket and raise the socket handle completely (see Figure 19). 6. Align the pins of the processor with the socket, and insert the processor into the socket. NOTE Make sure the alignment triangle mark and the alignment triangle cutout align correctly. TP00727 Figure 20. -
Page 31: Installing The Heat Sink(S)
Doing so could damage the processor. 9. Lift the processor lever. 10. Remove the processor. 11. If installing a replacement processor, see “Installing the Processor.” Otherwise, reinstall the chassis cover. MAXDATA PLATINUM 5220 Server... -
Page 32: Installing Or Removing A Pci Card
Installing or Removing a PCI Card PCI cards can be installed into slots 1, 3, 4, 5, and 6. Do not attempt to install a PCI card into slot 2. Slot 2 is reserved for the RAID DIMM accessory. If you have the hot-plug version of the board, you can make use of the PCI hot-plug features. With the PCI Hot Plug Upgrade Kit, you can hot swap PCI cards in PCI slots 1, 3, 4, and 5. -
Page 33: Pci Hot-Plug Leds At Rear Of Chassis
“live” cards. Press firmly on the top edge of the card until it is fully seated. MAXDATA PLATINUM 5220 Server... -
Page 34: Installing A Pci Card
CAUTION Press the card straight down into the slot. Tipping it in the slot while installing it may damage the card or slot. 9. Push the rocker switch up to secure the PCI card into place. See letter D in Figure 25. 10. -
Page 35: Replacing The Backup Battery
4. Remove the server’s cover and locate the battery. 5. Push the metal lever over the top of the battery to the side to disengate it from the battery. 6. While holding the lever away from the battery, lift the battery from its socket. MAXDATA PLATINUM 5220 Server... -
Page 36: Replacing The Backup Battery
Figure 26. Replacing the Backup Battery 7. Dispose of the battery according to local ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. The negative side of the battery (indicated by the “-“) must face the right side of the server board. -
Page 37: Server Utilities
These parameters can be changed if the user has adequate security rights. If a value cannot be changed for any reason, the feature’s value field is inaccessible. MAXDATA PLATINUM 5220 Server... -
Page 38: Keyboard Commands
Table 7 describes the keyboard commands you can use in the BIOS Setup menus. Table 7. Keyboard Commands Press Description <F1> Help - Pressing F1 on any menu invokes the general Help window. ← → The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a sub menu or pick list is displayed. -
Page 39: Troubleshooting
7 Troubleshooting LED Information The MAXDATA PLATINUM 5220 Server Board includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below. Table 8. LED Information LED Name Function... -
Page 40: Bios Post Beep Codes
LED Information (Continued) LED Name Function Location Color Description Hot-plug Identify the Inside the system, Green • On = Power is on to the PCI PCI Power power state for at the front of PCI slot. DO NOT REMOVE THE (hot plug the hot-plug PCI slots 1, 3, 4, and 5... -
Page 41: Post Error Beep Codes
This will reveal the malfunctioning add-in card. If the system video adapter is an add-in card, replace or reseat the video adapter. If the video adapter is an integrated part of the system board, the board may be faulty. MAXDATA PLATINUM 5220 Server... -
Page 43: Technical Reference
Operational after an 18” free fall. Acoustic noise 7 Bels in sound power for a typical office ambient temperature. ( 65 - 75 °F ) Tested to 15 kilovolts (kV); no component damage. Electrostatic discharge (ESD) MAXDATA PLATINUM 5220 Server... -
Page 45: Regulatory And Integration Information
CE – Low Voltage Directive (73/23/EEC) (European Union) Product EMC Compliance The mainboard has been tested and verified to comply with the following electromagnetical compatibility (EMC) regulations when installed in a compatible MAXDATA host system. • EN55022 (Class A) – Radiated & Conducted Emissions (European Union) •... -
Page 46: Electromagnetic Compatibility Notices
Electromagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. -
Page 47: Installation Requirements
The suitability of this product for other applications or environments, (such as medical, industrial, alarm systems, test equipment, etc.) may require further evaluation. MAXDATA PLATINUM 5220 Server...
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