Konica Minolta bizhub 200 User Manual page 254

Troubleshooting
Problem
The message "Failed
to connect to ma-
chine" appears.
The message "Con-
nection Failure with
ImageReceiver. Do
you want to start up
ImageReceiver?" ap-
pears.
The message "Im-
ageReceiver detect-
ed of XXX" appears.
The message "Con-
nection Failure with
ImageReceiver." ap-
pears.
200/250/350
Cause
The machine has not been
turned on.
The device IP address entered
in IP Scanner is incorrect.
The TCP/IP setting for the
computer is incorrect.
The computer is not connect-
ed to a network.
The LAN cable is not connect-
ed.
ImageReceiver was not start-
ed.
ImageReceiver is not operat-
ing correctly.
Other software is using this
port.
IP Scanner or ImageReceiver
is not operating correctly.
Remedy
Turn on the machine.
Reminder
When turning the machine off,
then on again, wait about 10
seconds after turning the ma-
chine off before turning it on
again. The machine may not
operate correctly if it is turned
on immediately after being
turned off.
Correct the IP address.
Check the network settings on the
computer.
Check the network connections for the
computer.
Check that the LAN cable is correctly
connected.
Start ImageReceiver.
Restart the computer.
• The mail server and IP Scanner can-
not be used together. Do not start
up the mail server. In addition, if oth-
er software is the cause, exit the
software that is causing the prob-
lem.
• Follow the instructions to change
the port.
Restart the computer. If the problem is
still not resolved, uninstall IP Scanner,
and then install it again.
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