Modem Troubleshooting; The Modem Doesn't Work; The Modem Doesn't Dial A Number; The Modem Dials And Receives An Answer But Does Not Establish A Connection - General Dynamics Itronix GD6000 User Manual

GD6000 User Guide
F W 7:
or indoWs
1.
Start, Control Panel, Hardware and Sound
Select
2.
Devices and Printers
Under
Mouse Properties
to the
3.
Buttons
On the tab use the
your mouse. Then you can set double-click speed.

Modem Troubleshooting

The modem doesn't work

HyperTerminal
When you first try to use
„ „
tion, the system responds with a message asking if you want to
install the modem. Answer "
instructions on the screen to install it.
note
HyperTerminal is not available with Windows Vista or
Windows 7.
Make sure the communication settings are correct in your ap-
„ „
plication. Refer to the online help for your application.

The modem doesn't dial a number

Make sure the cables are attached correctly
„ „
Make sure your communications parameters are correct in your
„ „
application. Refer to the online Help for your application
The modem dials and receives an answer but does
not establish a connection
You may have incorrect parameters selected for your application
„ „
to talk with the remote modem. Refer to the online Help for your
application.
You may need to adjust your modem's baud rate or protocol
„ „
selection.

Miscellaneous Troubleshooting

The computer shuts off unexpectedly

The computer has entered suspend mode. Press any key to
„ „
resume from the standby state.
The computer has entered hibernate mode. Press the
„ „
BUTTon to resume from the hibernate state.
The battery capacity may be low. Connect external power to
„ „
charge the battery, or replace the battery with a fully charged
one.

The speaker volume is too high or too low

Decrease the volume by pressing Fn+F8. Increase the volume
by pressing Fn+F9.
General Dynamics Itronix | 72-0136-005
.
Mouse
select . This will bring you
window.
Devices
drop-down menu to select
or similar applica-
Yes
" to this question and follow the
poWER

The computer won't turn on

The battery may not be installed properly, or it may not be fully
„ „
charged. Make sure a fully charged battery is
Connect external power to charge the battery.
„ „
If you are using the AC adapter, check the electrical outlet you are
„ „
using to make sure it is actively working.
If the GD6000 computer does not turn on, restart the computer
„ „
poWER BUTTon
by holding down the
then release it.
The computer will not come on when the power
button is pressed but the power, external power and
battery indicators flash in sequence.
The unit is too cold to boot safely. Allow the unit to warm up
and it will boot normally. Being connected to external power is
recommended.

The computer won't turn off

F W xP:
or indoWs
1.
Start, Shutdown, Shut down.
Select
2.
If that does not work, press
Task Manager
.
3.
If any programs are open, use your arrow keys to highlight
End Task
each one and select
are closed.
4.
Select Start, Shutdown, Shut down
5.
If that still does not work, press
Shut Down .
6.
If that still does not work, press and hold the
approximately ten seconds and then release it.
F W v :
or indoWs ista
1.
Click on the Start Button, point your mouse past the icon and
click on the arrow. This will bring up the
menu. Click Restart to reboot the computer.
2.
If that does not work, press
Task Manager .
3.
If any programs are open, use your arrow keys to highlight
each one and select End Task
are closed.
4.
If that still does not work, press and hold the
approximately ten seconds and then release it.
F W 7:
or indoWs
1.
Start
Select and click on the arrow next to the
Restart
menu. Then select
2.
If that does not work, press
Task Manager .
Troubleshooting
properly installed
for at least 10 seconds,
CTRL+ALT+DEL
and then select
. Repeat this until all programs
again.
CTRL+ALT+DEL and select
Power Button
shut down/log off
CTRL+ALT+DEL and then select
. Repeat this until all programs
Power Button
Shut down
to reboot the computer.
CTRL+ALT+DEL and then select
.
for
for