Taking A System Support Snapshot - Ruckus Wireless MM2211 User Manual

Taking a System Support Snapshot

The Support menu enables you to take a system snapshot for further analysis and troubleshooting. The
system snapshot can be sent and saved to a TFTP or FTP server for analysis by a technical support engineer.
1. To view the support menu, choose Maintenance->Support from any window. The Support Menu appears
(Figure 30).
Figure 30—Support Menu
Table 18 describes the support menu parameters.
Field
Send To
File Name
If you have not yet configured the TFTP or FTP server, click the Maintenance->Upgrade link.
N –
OTE
2. In the Firmware->Upgrade menu, enter the TFTP or FTP server information. The same server is used for
both upgrading the firmware and uploading the system snapshot.
8000013, December 2006
Table 18—Support Menu
Description
Select the server type: TFTP or FTP.
Specify the file name for the system snapshot that is to be saved on a TFTP
or FTP server.
MM2211 Wireless Broadband Gateway User's Guide

Taking a System Support Snapshot

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