Error Codes - Culligan HE Owner's Manual

Error Codes

01021076
46
The controller display, as well as the Remote Display (if connected), may display the following errors.
PROBLEM FOUND
APR-01-12 10:01A
REPLACE FILTER
MEDIA
-->CLEAR ERRORS
-->GO TO MENU
Error Reason for Error
Brine tank has low concentration of brine but still
Salt Bridging
appears to have solid salt.
No Remote Main board is not receiving a signal from the
Signal remote.
Motor did not move when it should. The control
Motor Home Err
home position could not be found.
The flow rate of brine or water to or from the
Brine Blocked
brine tank is fully or partially blocked.
Total gallons through the secondary filter (i.e.
Replace Ext Filt "Big Blue" filter) has exceeded the specified ca-
pacity of the Big Blue.
Aqua-Sensor did not detect brine during the re-
Check Brine Tank
generation cycle.
This message is displayed if an error has been
Call Culligan at
detected that requires servicing and no modem
xxx-xxx-xxxx
installed in the system.
The motor is directed to run but no change in po-
Pos Sensor Err
sition is detected.
This is a prediction of the number of days until it
Few Days Salt
will be necessary to add salt to the brine tank.
Salt level is low; less than 15 days of salt
Low Salt Level
remaining.
Low Battery Battery needs replacement.
Brine Overfill Contact your Culligan dealer.
Failed to refill brine tank. Refill restrictor plugged.
No Brine In Tank
Air in brine line causes float to slam shut.
An Aqua-Sensor was "Installed" but main board
Aqua Sens Probe
detects the Aqua-Sensor is not connected.
1. When the controller identifies an error, it is programmed to attempt
to correct the error without user input. If the problem persists, the
HOME SCREEN displays PROBLEM FOUND. Press
the first error present.
2. Press to display any additional errors present.
to view action: CLEAR ERRORS, GO TO MENU,
3. Press and
or EXIT. If you select CLEAR ERRORS, the controller checks the er-
ror status and attempts to clear the error. If the error still exists, the
home screen displays PROBLEM FOUND. If the error no longer ex-
ists the screen displays SYSTEM OK.
to select CLEAR ERRORS, GO TO MENU, or EXIT.
4. Press
Comment/ Clearing Error Message
Use a tool to break up any salt bridge inside the brine tank
Remote is off, out of range or on a different channel from
the main board. If interference is suspected, try moving the
remote closer or switching to a different channel on both the
main and remote units
Contact your Culligan dealer.
Check brine line for blockages or air leaks. Check eductor
and eductor screen for blockages
Replace optional filter cartridge. Reset the external filter me-
dia life at Main Menu/ Accessories/ Ext. Filter menu
Check brine tank and add salt if necessary. Check Z ratio
of the Aqua-Sensor at Main Menu/ Advanced / Diagnos-
tics/ Sensors
Call the number shown. If possible, place this call using a
phone that will allow you to see and enter changes to the
main controller if required by the service technician during
the call
Check the motor using manual motor control and the posi-
tion sensors using Main Menu/ Advanced/ Diagnostics
Sensors
Salt can be added to the brine tank at any time. It is recom-
mended that the brine tank be filled to approximately 2/3
full.
Contact Culligan dealer for salt delivery or fill brine tank
with salt.
Contact your Culligan dealer.
Contact your Culligan dealer.
Clean or replace refill restrictor. Verify all tubing connec-
tions are properly assembled.
Check connection of Aqua-Sensor to the main board.
to display