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along with the proof of the original purchase date to your Newcon
Dealer.
Newcon will repair (or at its option replace with the same or comparable
model), the product or part thereof, which, on inspection by Newcon, is
found to be defective in materials or workmanship.
What This Warranty Does Not Cover:
NEWCON is not responsible for warranty service should the product fail
as a result of improper maintenance, misuse, abuse, improper installation,
neglect, damage caused by disasters such as fire, flooding, lightning,
improper power supply, or service other than by a NEWCON Authorized
Service.
Postage, insurance, and shipping costs incurred while presenting your
NEWCON product for warranty service are your responsibility.
If shipping from North America please include a cheque or money order
payable to NEWCON OPTIK for the amount of US$15.00 to cover
handling and return shipping.
10. CUSTOMER SUPPORT
Should you experience any difficulties with your NEWCON OPTIK
product, consult the enclosed manual. If the problem remains unresolved,
contact our customer support department at (416) 663-6963 or toll free at
1-877-368-6666. Our operating hours are 9am-5pm, Monday - Friday,
Eastern Standard Time. At no time should equipment be sent back to
Newcon without following the instructions of our technical support
department.
NEWCON OPTIK accepts no responsibility for unauthorized returns.
To locate NEWCON Authorized Dealer call:
Tel: (416) 663-6963 Fax: (416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US customers:
2331 Superior Ave. Cleveland, OH 44114
all other countries:
105 Sparks Ave., Toronto, ON
M2H 2S5, CANADA
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