Troubleshooting; Runtime Errors - iRobot Roomba Owner's Manual

Troubleshooting

Roomba will tell you something is wrong with a two-tone "uh-oh" sound
followed by a narrated voice. The troubleshooting light will also blink.
Refer to the chart below to resolve Roomba's problem. If the problem is
not resolved, visit www.irobot.com/support.
Tip : To repeat Roomba's error message, press the "clean" button.

Runtime Errors

Roomba Roomba says....
blinks...
Error 1. Move Roomba to
a new location then press
CLEAN to restart.
Error 2. Open
Roomba's brush cage
and clean brushes.
Error 5. Spin Roomba's
side wheels to clean.
Error 6. Move Roomba to
a new location then press
CLEAN to restart.
1 blink
(every 2
Error 7. Spin Roomba's
seconds)
side wheels to clean.
Error 9. Tap Roomba's
bumper to clean.
Error 10. Spin
Roomba's side wheels
to clean.
Please charge
Roomba.
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Likely cause
Roomba is stuck with a
wheel hanging down.
Roomba's main
brushes cannot turn.
Roomba's side wheel is
stuck.
Roomba's cliff sensors
are dirty or Roomba is
stuck hanging over a cliff.
Roomba's side wheel is
stuck.
Roomba's bumper is
compressed or the
bumper sensor is dirty.
Roomba's side wheel
is stuck or its bumper
is not registering
obstacles.
Roomba's battery is
discharged.
For more detailed information, visit: www.irobot.com
What to do
Ensure Roomba's wheels
are firmly on the floor. Start
Roomba in a new location.
Remove and clean
Roomba's brushes. See
page 22.
Clean hair and debris from
Roomba's side wheels. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
Wipe Roomba's cliff sensors
with a dry cloth. See page
23. Start Roomba in a new
location.
Clean Roomba's side wheels
of hair and debris. Push
them in and out and confirm
that they both turn freely.
Start Roomba in a new
location.
Briskly tap Roomba's
bumper 10-20 times to
dislodge any debris that
may be trapped under the
bumper.
If Roomba is circling in
place, clean Roomba's
side wheels of hair and
debris. Push them in and
out and confirm that they
both turn. If not circling in
place, Roomba may be in
an extremely large room.
Use a Virtual Wall to create a
smaller cleaning area.
Plug Roomba into the power
supply (or place Roomba on
the Home Base) to charge.
See page 12.
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