Voicemail Coverage On/Off - Avaya 1400 Series User Manual

4.1 Voicemail Coverage On/Off

Calls to your extension can be rerouted to your voicemail mailbox if you do not answer the call within a set number of
rings, the default being 3 rings. This is called VMS Cover. The number of rings used for your extension is set by your
system administrator.
· If an extension has
specified number of Call Coverage Rings. It will then start ringing the covering extension. If the covering extension
does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the
specified number of VMS Cover Rings. The count of VMS cover rings starts when the covered extension initially
begins to ring. If the covering extension has
mailbox of the extension that activated Call Coverage.
· Users with VMS Cover turned on can activate
mailbox.
· Note that when your voicemail cover is off, you can still access the messages in your mailbox and other users can
still use forwarding to send messages to your mailbox.
To create a VMS cover button: (1403/1408/1416)
1. Press the Admin soft key on the display.
· If you access phone administration during a call, only the
still affect the connected call.
2. Use the up or down
3. Press the programmable button you want to change. Alternatively:
· Use the up or down
· At the Button: prompt press the button to edit or enter from the button number.
4. The current setting of that button is displayed.
3. Press Program and either dial #15 or use the
and press Select.
4. The current setting of the button will now be set to VMS Cover.
· Exit phone administration by pressing the
another menu.
IP Office Basic Edition 1400 Series Phone User Guide
IP Office Basic Edition
Call Coverage and VMS Cover active, a covered calls ring at the covered extension for the
36
arrow buttons to scroll to Telephone Programming. Press Select.
arrows to scroll to Button Programming. Press Select.
Do Not Disturb active, the call is routed immediately to the voice
40
Do Not Disturb to send ringing calls immediately to their voice
40
SPEAKER,
up or down arrow buttons to scroll the display to VMS Cover
PHONE button. Alternatively use the Back button to move to
Using Voicemail:
MUTE and HEADSET buttons
- Issue 7a (30 January 2014)
Page 45