What should I do if the InDuo™ meter does not start running the blood glucose
test after the OneTouch
Probable reasons
Insufficient blood sample
Defective OneTouch
strip
Sample applied after automatic shut-
off (2 minutes after last used)
Meter malfunction
DISPLAY MESSAGES AND PROBLEM-SOLVING GUIDE
Ultra™ test strip has been inserted?
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Action
Repeat the test with a new OneTouch
Ultra™ test strip and a larger sample
Ultra™ test
Repeat the test with a new OneTouch
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Ultra™ test strip
Repeat the test with a new OneTouch
Ultra™ test strip; apply sample only when
the apply symbol R appears on the display
Call Customer Service at your local Novo
Nordisk or LifeScan office.
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