4.5 Maintenance ........................27 4.6 Personalization Using External Software ................. 27 5. Troubleshooting 5.1 Troubleshooting LEDS (21) and (22) ................29 5.2 Troubleshooting Not Requiring EATON ................. 29 5.3 Troubleshooting Requiring EATON After-Sales Support ..........30 86-87050-00 A02 - Page 3...
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7.1 Hot Swapping the Power Sub-Module................33 7.2 Hot Swapping the Battery Sub-Module ................. 33 8. Appendices 8.1 Technical Specifications ....................35 EATON Customer Care Center Technical Support and Product Services Who to Contact Scheduling Field Service Engineer Support Return Policy for Repair of Single Phase Products (RGA) 8.2 Glossary ..........................
Before installing MX, please read the booklet on the required safety instructions. Then follow the indications in this manual. To discover the entire range of EATON products and the options available for the MX range, we invite you to visit our web site at www.eaton.com or contact your EATON representative.
During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module provided with the UPS to maintain an identical level of performance and safety. In case of doubt, don’t hesitate to contact your EATON representative.
Symbol Usage Important instructions that must always be followed. Information, advice, help. Visual indication. Action. Audible signal. LED off. LED on. 86-87050-00 - Page 7...
1. Presentation Standard Positions Tower Position Dimensions (H x W x D) in inches/mm 17.5 x 5.16 x 29.2/ MX 5000 RT 444.5 x 131 x 741.4 17.5 x 5.16 x 25.6/ MX EXB RT 444.5 x 131 x 650 17.5 x 3.5 x 25.6/...
1. Presentation Rear Panels MX 5000 RT MX EXB RT Transformer 5000 RS-232 BATT. NO. One group of 4 L6-30R outlets for connection of equipment Output terminal block Normal AC source input cable with L6-30P Connector for additional battery module...
1. Presentation Display and Control Panel (20) Load protected LED (21) Downgraded operation LED (22) Load not protected LED (23) Alphanumeric display (24) Escape (cancel) button (25) Function buttons (scroll down) (26) Function buttons (scroll up) (27) Enter (confirm) button (28) UPS OFF button (29) UPS ON button (30) Rectifier LED...
MX EXB RT modules to the UPSs for backup times up to 62 minutes (at full load). Battery extensions for MX RT 5000 RT EXB RT EXB RT EXB RT MX 5000 RT: 5 min 22 min 41 min 62 min Battery Integration System Kit with Casters (86005)
2. Installation Internal Battery Connection (Battery Start-up) 1. Remove the two mounting screws (59) to free the battery disconnect switch (60). 2. Push the battery disconnect switch so that you can read “Connected”. 3. Secure the two mounting screws (59). Input Cable L6-30P Installation in Tower Position Follow steps 1 to 3 in the illustration below to adjust the tower stands for the upright position.
2. Installation Installation in Rack Position Adjustment of the orientation of the logo and control panel UPS module rack mounting MX RT is very heavy. To ease its rack integration, we strongly recommend to remove the battery tray as shown below.
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Follow steps 1 to 4 for rack mounting the UPS onto the rails. The rails and the necessary mounting hardware are supplied by EATON. Note for step 1: It is possible to adjust the position of both front mounting brackets.
2. Installation Communication Ports MX RT provides 4 communication methods. The RS232 port provides communications using EATON Serial HID UPS transfer (SHUT) protocol. The SHUT protocol is compatible with the power management applications available on the enclosed Solution-Pac 2 CD-Rom.
Upstream Circuit UPS Power Rating Breaker To UPS Normal AC source L2 (N) 5000 RT D curve - 35A G L2 (N) Required cable cross-sections w Terminal-block cable capacity: 6 mm2, solid or stranded wire (maximum AWG 10). w Capacity for earthing conductor: 6 mm2 , solid or stranded wire (maximum AWG 10).
2 screws. Always connect the ground wire first. Note: 10’ Input cable with L6-30P (3) comes attached by EATON. Output cable/conduit (2) is not included (provided by others). Output Terminal 2 & 3...
2. Installation Connection to Output Receptacles 1. Connect the equipment to the UPS 4 NEMA L6-30R. If more than one load is connected to the UPS, the total capacity of the loads should not exceed 30 Amps. Connection of Extended Battery Module, UPS, and Transformer BATTERY BATTERY UPS MODULE...
Initial Start-Up To ensure that your system is configured in complete accordance with safety regulations and to benefit from the manufacturer’s warranty, please contact Technical Support at www.eaton.com or call (800) 279-7776. 1. Check that the battery disconnect switch (60) on top cover is connected (see section 2.2...
3. Operation Operating Modes Normal mode This is the standard operating mode, set by default in the factory. Under normal condition (Normal AC source available): LED (20) is ON. LEDs (30), (32), (34) are green. The equipment is protected by the UPS. ECO mode The main advantage of the Eco mode (see glossary) is that it reduces the consumption of electrical...
3. Operation Operation on Battery Power When the Normal AC source is not available, the load continues to be protected by the UPS. Power is supplied by the battery. Transfer to battery power LEDs (20), (21) are ON. LEDs (31), (32), (34) are green. The audible alarm beeps every 10 seconds.
3. Operation Return to Normal AC Source After an outage, the UPS restarts automatically when Normal AC source is restored (unless this function has been disabled via UPS personalization) and the load is supplied again. UPS Shutdown When AC Present Before shutdown, please read ALL instructions below: 1.
4. Access to Maintenance and Personalization Data Display Organization Status and Alarms Measurements UPS input measurements UPS output measurements Battery measurements UPS Set-up Maintenance Local settings Model Output settings Alarm History ON/OFF settings Manual battery test Battery settings Led and Buzzer test Statistics Operation limits Access to Measurements...
4. Access to Maintenance and Personalization Data UPS Set-Up Local Settings Function Factory Setting Options Language English French, German, Italian, Portuguese, Spanish International format Date/Time Format US (MM-DD-YYYY/HH:MM AM/PM) (DD-MM-YYYY/HH :MM) GMT+ 1(Continental Date/Time Change MM-DD-YYYY/HH :MM adjustable Europe) Audible Alarm Output Settings Function Factory Setting...
UPS reads number User Battery Settings of battery modules From 0 to 40 Ah 5 Ah increment connected Protection against deep Deep DischargeProtect Yes discharge. If disable, EATON warranty will be void Maintenance Function Sub-Function Options/Display Comments SN: xxxxxxxxx Serial number...
The equipment is protected by the UPS but the operation is downgraded. If LED (22) is ON: The equipment is no longer protected by the UPS. Troubleshooting Not Requiring EATON After-Sales Support ENVIRONMENT FAULT Press the “Enter” button (27) to display the details below: Displayed details...
5. Troubleshooting Troubleshooting Requiring EATON After-Sales Support ENVIRONMENT FAULT Displayed Signification Correction The battery is incorrectly connected. Internal power See after-sales support at www.eaton.com. POWER MODULE FAULT sub-module fault detected. Use Follow the power sub-module replacement “Enter” button (27) to display procedure (see sections 7.1 and 7.2)
RECOMMENDED Battery is approaching its reliability end of life. Risk of dramatically reduced backup time CONTACT www.eaton.com Reset or disable LCM In case of any LCM messages displayed: For temporary reset: Press ESC for more than 3 seconds in the Status and Alarm screen, to temporarily cancel the alarm status.
Withdraw the battery sub-module. Reconnecting the battery sub-module: Carry out the above instructions in reverse order. To ensure safety and high performance, use only batteries supplied by EATON. Caution! The battery is heavy (approx. 60 lbs.). 86-87050-00 A02 - Page 33...
8. Appendices Technical specifications MX 5000 MX EXB 5000 VA Output power 4500 W Electrical supply network w Rated input voltage Single phase 208 V w Input voltage range 120/156 V to 280 V w Frequency 50/60 Hz (autoselect) w Power factor >...
Scheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are required on-site. If the startup of the UPS is critical to maintaining your schedule, please contact EATON to insure a safe installation and start-up that will maintain the EATON warranty and insure smooth performance.
Contacts supplying information to the user in form of signals. Personalization It is possible to modify certain UPS parameters set at the factory. Certain UPS functions canalso be modified by the EATON power management products to better suit user needs. Uninterruptible Power System.
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