Encore ENHWI-3GN3 User Manual
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Encore ENHWI-3GN3 User Manual

3g mobile broadband wireless n150 router plus repeater
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ENHWI-3GN3
3G MOBILE BROADBAND WIRELESS N150
ROUTER plus REPEATER
User's Manual

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Summary of Contents for Encore ENHWI-3GN3

  • Page 1 ENHWI-3GN3 3G MOBILE BROADBAND WIRELESS N150 ROUTER plus REPEATER User’s Manual...

  • Page 2: Table Of Contents

    ETUP 2.5. PC N XP) ............10 ETWORK DAPTER SETUP INDOWS 2.6. ENHWI-3GN3 ................... 11 RING UP SMART WIZARD ..........................12 HOW TO LOGIN TO THE WEB USER INTERFACE................. 26 AP ROUTER MODE ........................... 27 5.1........................27 YSTEM 5.2.

  • Page 3: Introduction

    Wireless-N’s speed and accuracy. Unlike other wireless 3G routers, the Encore’s ENHWI-3GN3 comes with a WAN port. With WAN port, you are not limited to just 3G connection; you can still hook up your home or home-office DSL or Cable Modem broadband internet connections.

  • Page 4: Key Features

    ** Theoretical wireless signal rate based on IEEE standard of 802.11b / g / n chipset used. Actual throughput may vary. Network conditions and environmental factors lower actual throughput rate. All specifications are subject to change without notice. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 5: Package Contents

    Check and make sure that none of the items listed below are missing. Do not discard the packing materials, in case of return; the unit must be shipped back in its original packaging. 1. ENHWI-3GN3 Router plus Repeater 2. 100V~240VAC / 12 VDC 1A External Power Adapter 3.
  • Page 6 3G or WAN ports (WAN and 3G don’t work at the Internet Connection same time, deactivates connection when both are detected, then this LED lights up for 3G if that happens) Rear View Top View ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 7: Installation

    Internet Port. Connects to xDSL or Cable Modem 2. Installation 2.1- NETWORK PLUS SYSTEM REQUIREMENTS To begin using the ENHWI-3GN3, make sure you meet the following as minimum requirements: PC / Notebook Computer as client ® Operating System – Microsoft™ Windows 98SE/ME/XP/2000/ Windows Vista™...

  • Page 8: Wall Mounting

    2.3 – BEST LOCATION You can place ENHWI-3GN3 on a desk or other flat surface, or you can mount it on a wall. For optimal performance, place your router in the center of your office (or your home) in a location that is away from any potential source of wireless interference, such as a metal wall or microwave oven.
  • Page 9 ADSL or Cable Modem Broadband Connection: Connect an Ethernet cable between WAN ports of your ADSL/Cable modem and WAN port of ENHWI-3GN3. For internet to work, the ADSL/Cable modem should be working and configured. Contact your ISP or internet service provider for any internet connection question and support.

  • Page 10: Pc Network Adapter Setup (Windows Xp)

    From the Control Panel Window select “Network Connection” • Right-click (Use the right button of your mouse) the “Local Area Connection” icon then select and click “Properties” • Click to Highlight the “Internet Protocol (TCP/IP)” then click “Properties” button ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 11 • Select the “General” tab. The ENHWI-3GN3 supports DHCP Client function, select both “Obtain an IP address automatically” and “Obtain DNS server address automatically” 2.6 – POWERING UP THE ENHWI-3GN3 Connect the supplied power-adapter to the power port and then plug it to a wall power outlet.

  • Page 12: Smart Wizard

    Step 2: Connect any of the two available LAN ports to your PC or Notebook’s RJ-45 network interface card port using the provided Yellow Ethernet cable. Step 3: Power-on the ENHWI-3GN3 unit. The red power LED in the front the panel should light up & stay on to indicate that the router is ready.
  • Page 13 Insert the ENHWI-3GN3 Setup Disc CD into your computer’s CDROM drive. An Encore logo will show up for a few seconds and will be replaced with the Main Menu screen. Click on the “Setup Wizard” icon to start the “SMART WIZARD”. (Refer to the graphical...
  • Page 14 Click User Manual to open the user manual (you are stepping into it right now). Click Adobe Reader to install Adobe Acrobat reader on your PC/Notebook (NOTE: When clicked, the Adobe Reader will start installing. Click Cancel to stop). Click EXIT when finish or anytime you want to abort. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 15 The on-screen instructions below will guide you through the setup. Click to proceed to the next step. Click to abort. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 16 ISP is working properly prior to this step. If not or not sure, call your Internet Service Provider and have them check and help you in check. Check your computer’s network settings as shown in the picture above. Click to go to the next step. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 17 Connect your 3G modem to the ENHWI-3GN3 USB port / DSL or Cable Modem to the ENHWI- 3GN3 using the supplied Ethernet cable as shown. Check power connection for modem as well as ENHWI-3GN3. Make sure the antenna is connected properly. Click to go to the next step.
  • Page 18 The LED that corresponds to the ports being used should light up bright on this stage. Click to continue. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 19 Smart Wizard, or your computer has a static IP address assigned which is different from the ENHWI-3GN3 IP address range. It can also be a problem from the computer, Ethernet cable being used or your default web browser. Try to restart your computer and try running the Smart Wizard again.
  • Page 20 Logging into the ENHWI-3GN3 router’s User Interface for the first time: The next few steps are still part of the Smart Wizard installation steps, you are now redirected to the router’s Setup Wizard. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 21 Enter the factory default username admin and password is also admin. Click continue. Click to go to the next step, the mode selection screen. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 22: Ap Router Mode

    Select the mode your ENHWI-3GN3 is going to use. The Setup Wizard will skip the WAN configuration if the AP Repeater Mode is selected. AP Router Mode – Select this mode if your intention is to use this router as an Access Point or wired and wireless route or if this is the only router you are using.
  • Page 23 If that is the case, you may connect the Ethernet cable again from the DSL/Cable Modem or 3G USB Modem then click the “Rescan” button. If still having problem, call your Internet Service Provider to check your subscription. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 24 Here, you can configure the host name and MAC address of the ENHWI-3GN3. The “Clone MAC Address” button clones the MAC address of your PC and use it as the MAC address of your ENHWI-3GN3 router instead of the real MAC address of the router.
  • Page 25 Fifth Green – WPA2 PSK. This is the highest level of wireless security. Enter the name for your wireless network SSID (the default is ENCORE5FA74C), you may change it to your desired name with no spaces or leave it as is. Then enter the security key your ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 26 NOTE: After the Wireless settings are saved and the ENHWI-3GN3 is rebooted, you need to reconnect your wireless client computer using the new security settings and ID’s you just change or assigned. You will need to reenter the new wireless security key to be able to connect back to the ENHWI-3GN3 wireless connections.

  • Page 27: How To Login To The Web User Interface

    4.0 - How to login to the Web Based User Interface The ENHWI-3GN3 uses a web based user interface for setting up your router’s configuration, it can be access through your web browser such as Internet Explorer or Mozilla Firefox on your computer.

  • Page 28: Ap Router Mode

    5.0 AP Router Mode 5.1 - SYSTEM Shows the Uptime, Hardware information, Serial number as well as the Firmware version information and other vital information • Status Tab This page allows you to monitor the status of your router. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 29 Scroll down to see more of the status information. This section displays whether the WAN port is connected to a 3G / Cable / DSL modem. It also displays the WAN IP address, Subnet Mask, ISP Gateway, MAC address and the Primary DNS. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 30 LAN Settings: Scroll down to see this section, displays the ENHWI-3GN3 Router’s LAN ports current information. It also shows whether the DHCP Server is enabled or disabled. WLAN Settings: Scroll down to see this section. This section displays the current WLAN configuration settings.
  • Page 31 DHCP Server DHCP Server: This can be enabled or disabled, “Enabled” by default. Lease time: Time leased to all IP address by the DHCP server. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 32 You can click to put a check mark on “Enable Static DHCP IP“. It is possible to add more static DHCP IP addresses. They are listed in the table “Current Static DHCP Table“. IP address can be deleted if wanted to. Click the <Apply> button to save the changes made to the configuration. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 33 • Schedule Tab This page allows users to set up a scheduled function for the Firewall and Power Saving features of the ENHWI-3GN3 router. Edit the scheduled function to allow configuration for firewall or power savings services. Fill in the schedule and select type of service you desired. Click <Apply> to save the settings.
  • Page 34 <Clear> button. Use the <Refresh> button to reset the Event Log and to get the most updated information. When the router is powered OFF, the Event Log will be wiped out and will come up empty. The saved logs can be uploaded and viewed again. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 35 • Monitor Tab This screen shows the histogram of the network connection on WAN, LAN & WLAN. Auto refresh keeps information updated frequently. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 36 • Language Tab This is where you select preferred language. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 37: Wizard

    5.2 – WIZARD Click Wizard to configure the basic functionalities of the ENHWI-3GN3 Router. A popup Setup Wizard Window will be displayed. If the popup window for Setup Wizard failed to appear check your Popup Settings and make sure popup is allowed at least temporarily for this purpose.

  • Page 38: Internet

    The 3G USB Modem adapter may take more than 20 seconds to initiate and ties up to ENHWI-3GN3. Wait and check the 3G LED in the front panel. Once the LED stays at green light, the 3G is ready.
  • Page 39 <Clone MAC Address> button. This will replace the current MAC address with the already registered Ethernet card MAC address. Host Name: This is optional. MAC address: The default value is set to the WAN’s physical address or MAC of the broadband router. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 40 If your ISP Provider has assigned a fixed public IP address for you to use, enter the assigned IP address, Subnet Mask, Default Gateway IP address, Primary and Secondary DNS (if available) of your ISP provider. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 41 Idle Timeout (available only under Automatic Connection): This is a maximum period of time for which the Internet connection is maintained during inactivity. If the application is inactive for certain time designated here the internet connection will be automatically dropped. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 42 ISP provider. The image screen allows client PCs to establish a normal PPTP session and provides hassle-free configuration of the PPTP client on each client PC. Click <Apply> to save configuration and connect to ISP provider. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 43 Keep Connection: Keep connection with or without the presence of traffic. ⋅ Automatic Connection: Connect when traffic is detected. ⋅ Manual Connection: Connect only on user’s demand (see status) Idle Timeout: Disconnect from 3G network if there’s no traffic in the specified timeout period. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 44 MAC address to overwrite WAN port default MAC address. DNS : Optional. If your ISP doesn’t provide you with a DNS server address automatically through DHCP, enter a DNS server IP address here, if “Service IP/Name” field is domain name in “L2TP ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 45 “Type”. This is a maximum period of time for which the Internet connection is maintained during inactivity. If the application is inactive for certain time designated here the internet connection will be automatically dropped. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 46: Wireless Settings

    2.4 GHz(B+G+N): If your clients are mixed using 802.11b, 802.11g, or 802.11n Enable SSID: ENHWI-3GN3 supports up to 4 SSID’s. Use the down arrow to select the number of SSID you wanted to have in your wireless LAN. Once established you can set the security policy settings for each.
  • Page 47 Check Channel Time: This menu is visible only when the Auto Channel is enabled. Selections are from One Hour to One Week. This is the duration of when will the ENHWI-3GN3 check for and use the clearest channel in the area automatically.
  • Page 48 MAC address 1~4: Enter the MAC address of the neighboring APs that participates in the WDS. A maximum of 4 devices are allowed. Set Security: WDS Security depends on your AP security settings. Note: It does not support mixed mode such as WPA-PSK/WPA2-PSK Mixed mode. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 49: Advanced Tab

    Default value is 1. Enter a value between 1 and 255 for the Delivery Traffic Indication Message (DTIM). A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 50 802.11b and 802.11g wireless stations. When the protection mode is enabled, the throughput of the AP will be a lower due to an increase of data frame transmission. TX Power: 10% to 100%. Default value is 100%. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 51: Security Tab

    Make sure all other wireless stations use the same security type, and were setup with the same security key. ESSID Selection: The ENHWI-3GN3 router supports multiple ESSID, you can enter your desired wireless ESSID here. Broadcast ESSID: If you enabled “Broadcast ESSID”, every wireless station located within the coverage of this Router can see this ESSID.
  • Page 52 Enabled, every LAN user must use an account to login to this Access Point before accessing the wireless LAN. The authentication is processed by a RADIUS server. This mode only authenticates users by IEEE 802.1x, but it does not encrypt the data during communication. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 53 Key Type: You may select ASCII Characters (alphanumeric format) or Hexadecimal Digits (in the "A-F", "a-f" and "0-9" range) to be the WEP Key. Default Key: It’s the key used to encrypt data. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 54 It uses TKIP or CCMP (AES) to change the encryption key frequently. The encryption key is not easy to be cracked by hackers. This is the best security available. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 55 RADIUS server to authenticate wireless stations and provide the session key to encrypt data during communication. It uses TKIP or CCMP (AES) to change the encryption key frequently. Press <Apply> button when you are done. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 56: Mac Address Filtering Table

    "Delete Selected". If you want to remove all the MAC addresses from the list, just click the <Delete All> button. Click <Reset> will clear your current selections. Click <Apply> at the bottom of the screen to save the above configurations. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 57 Click the “Release Configuration” can clear the security settings of the 1 SSID. Self Pin Code: This is the Push Button Wireless Connection PIN code of the wireless router. You may need this information when connecting to other WPS-enabled wireless devices. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 58 You can fill-in the PIN code of the wireless device and press the button to start the WPS process. The router will wait for the WPS request from the wireless device within 2 minutes. • Client List Tab WLAN Client Table shows the Wireless clients associated to this Wireless Router. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 59 • Policy Tab The Broadband router can allow you to set up the Wireless Access Policy up to 4 SSID’s. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 60 Internet, you can configure a specific client/server as a Demilitarized Zone (DMZ). • Enable Tab Enables or Disables the Firewall • Advanced Tab You can allow the VPN packets to pass through this Broadband router. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 61 PC from the list on the right that will receive all the packets originally from the WAN port/Public IP address. Click <Apply> at the bottom of the screen to save the above configurations. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 62 (e.g. Internet websites, email, FTP etc.), and then this is the place to set that configuration. MAC Filter allows users to define the traffic type permitted in your LAN. You can control which PC client can have access to these services. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 63 PCs from the table, just click the <Delete All> button. If you want to clear the selection and re-select again, just click <Reset>. Click <Apply> at the bottom of the screen to save the above configurations. • IP Filter Tab ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 64 • URL Filter Tab You can block access to some Web sites from particular PCs by entering a full URL address or just keywords of the Web site. Enable URL Blocking: Enable or disable URL Blocking ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 65 NAT provides Firewall protection from hacker attacks and has the flexibility to allow you to map Private IP Addresses to Public IP Addresses for key services such as Websites and FTP. Select Disable to disable the NAT function. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 66 "Add". Then this Port Mapping setting will be added into the "Current Port Mapping Table" below. If you find any typo before adding it and want to retype again, just click <Reset> and the fields will be cleared. Remove Port Mapping ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 67 “both” setting. Public Port enters the service (service/Internet application) port number from the Internet that will be re-directed to the above Private IP address host in your LAN Network. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 68 • Port Triggering Tab (Special Applications) Some applications require multiple connections, such as Internet games, video Conferencing, Internet telephony and others. In this section you can configure the router to support multiple connections for these types of applications. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 69 Port Table", select the Port Triggering settings you want to remove in the table and then click <Delete Selected>. If you want remove all Port Triggering settings from the table, just click the <Delete All> button. Click <Reset> will clear your current selections. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 70 • Application Layer Gateway (ALG) Tab You can select applications that need ALG support. The router will let the selected application to correctly pass through the NAT gateway. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 71 “Others”. Priority Queue You can enter packets of specific protocols in High or Low Queue. The packets in High Queue will be a high priority and will be processed first. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 72 High/Low Priority Queue: Sets protocols and port number to High/Low QoS priotiy Queue. Bandwidth Allocation: This is where to set the bandwidth allocation of specific port or port range, bound for specific IP address and set for upload or download speed in bit per second. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 73 Policy: Specify the policy of QoS, Min option will reserve the selected data rate in QoS queue. Max option will limit the selected data rate in QoS queue. Rate: The data rate of QoS queue. Disabled: This turn off QoS Service. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 74: Routing Tab

    Subnet Mask: Specify the Subnet Mask of static routing rule. Default Gateway: Specify the default gateway of static routing rule. Hops: Specify the Max Hops number of static routing rule. Interface: Specify the Interface of static routing rule. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 75 If the Host Address is left 0.0.0.0 this means anyone can access the router’s web-based configuration from a remote location, provided they know the password. Port: The port number of the remote management web interface. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 76: Firewall Settings

    Daylight Savings Time period and put a checkmark on the Enable box to enable your daylight savings time configuration. Click <Apply> at the bottom of the screen to save the above configurations. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 77 Daylight Savings Time period and check/tick the enable box to enable your daylight saving configuration. Click <Apply> at the bottom of the screen to save the above configurations. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 78 Password: The password you set for the DDNS service account above. Click <Apply> at the bottom of the screen to save the above configurations. • Power Tab Saving power in WLAN mode can be enabled / disabled in this page. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 79 You can also use the Browse button to find the firmware file in your PC. Once you’ve selected the new version of firmware file, click <Apply> at the bottom of the screen to start the upgrade process ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 80 "Restore to Factory Defaults" tool to force the Broadband router to perform a power reset and restore the original factory settings. • Reset You can reset the broadband router when system stops responding correctly or stop functions. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 81: Repeater Mode

    ENHWI-3GN3 are within the same wireless range, therefore you don’t need a wireless repeater. Due to the ENHWI-3GN3 is now a repeater and not an Access Point anymore, its DHCP server will no longer functional. That means your computer will have no IP address to lease to, therefore your computer is IP Address free.

  • Page 82: System

    LAN Settings: This page displays the Broadband router LAN port’s current LAN information. WLAN Settings: You may need to scroll the screen down to see the WLAN settings. Displays the wireless configuration details such as SSID, status (Connected / Disconnected), Security and Channel are shown. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 83 IP Subnet Mask: Specify a Subnet Mask IP address for your LAN segment. 802.1d Spanning Tree: This is disabled by default. If 802.1d Spanning Tree function is enabled, this router will use the spanning tree protocol to prevent network loops. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 84 View operations log of the ENHWI-3GN3. This page shows the current system log of the ENHWI-3GN3 router. It displays any event occurred after system start up. Use the scroll bar to go down to the bottom of the page, the system log can be saved <Save>...

  • Page 85: Wireless

    This Wireless Router supports multiple languages for user interface. Select your preferred language. 6.2 - Wireless • Basic Tab You can set the parameters used by the wireless stations to connect to this router. The parameter includes Mode, ESSID, Channel Number and Associated Client. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 86 ESSID1~3: Allow you to specify up to 3 ESSID’s of WLAN. Site Survey: Click this button to scan the available wireless routers that can be set as this router’s parent router. By doing so this ENHWI-3GN3 router will become a wireless extender / repeater of the selected parent router. Select one router from the list for that router to become this router’s parent router.
  • Page 87 Communication between Wireless clients and wired clients: This function allows the Wireless Client to communicate with other Wireless Client in the LAN on specific SSID as well as the Wired Client connected to the switch portion of this router. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 88: Tools

    The Time Zone allows your router to use external source to time synchronizations. This affects other functions such as Event Log entries and Schedule settings that use time to do its tasks. How to Set up Time: Synchronize with the NTP server ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 89 Enable box then enter the dates the DST would starts and ends. Click <Apply> at the bottom of the screen to save the above configurations Synchronize and use your computer’s clock The ENHWI-3GN3 can be synchronized the time to your computer’s time. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 90 Click <Apply> at the bottom of the screen to save the above configurations. • Diagnosis This page lets you diagnose the connection problem and the network status by executing the Ping function. The result tells you whether the connection is broken or successful. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 91 Default will reset all configurations and settings to its original factory default settings (e.g. when you first purchased the router). Backup Settings: Use this function to save the router’s current settings and configuration to a file named "config.bin" to your computer. ENHWI-3GN3 User’s Manual www.encore-usa.com...
  • Page 92 • Reset You can software reset the broadband router when system stops responding or stop working. This is different from the hardware reset that can reset the settings by physically pressing the button. ENHWI-3GN3 User’s Manual www.encore-usa.com...

  • Page 93: Technical Support

    7.0 – Technical Support For more product and product information, updates and software driver visit our website at www.encore-usa.com. International Support Hotlines Country Telephone Number Email address Argentina (Buenos Aires) 11-6632-2120 soporte.argentina@encore-usa.com (Córdoba) 35-1568-1873 soporte.chile@encore-usa.com Chile 2-581-4903 soporte.colombia@encore-usa.com Colombia 2-891-2696 soporte.mexico@encore-usa.com...

  • Page 94: Appendix A - Fcc Interference Statement

    This device has been designed to operate with an antenna having a maximum gain of 2 dBi. Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms. ENHWI-3GN3 User’s Manual www.encore-usa.com...

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