Bayer HealthCare Contour next EZ User Manual page 23

If you do not resolve the problem, contact
Bayer Diabetes Care Helpline at 1-800-268-7200.
What What It
You See Means
Test strip
or control
solution is past
the expiry date
or is past the
discard date.
Test strip is
deteriorated
due to heat or
exposure to
Control
moisture.
test result
is out of
Control
range
solution is
(too high
not at room
or
temperature
too low).
or may not be
mixed well.
Incorrect
control
solution was
used.
Meter could be
damaged.
®
40
What You Should Do
Check all expiry dates and
discard dates. Do not use
expired testing materials.
Run another control test with
a new test strip and control
solution.
Gently rock the control bottle
to ensure the control solution
is mixed well.
Make sure you are using
®
Bayer's C N
ONTOUR EXT
control solution.
If result is still out of range,
contact Bayer Diabetes Care
Helpline at 1-800-268-7200.
If you do not resolve the problem, contact
Bayer Diabetes Care Helpline at 1-800-268-7200.
What What It
You See Means
Some
display
segments
do not Possible meter
appear electronics
when the failure.
meter
initially
turns on.
Results
are not
displayed This will affect
in the way you
expected see your
units of results.
measure
(mmol/L).
Need Help? 1-800-268-7200
www.bayerdiabetes.ca
What You Should Do
Compare meter display with
the illustration on page 2.
If the display is not correct,
contact Bayer Diabetes Care
Helpline at 1-800-268-7200.
Contact Bayer Diabetes Care
Helpline at 1-800-268-7200.
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