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HP Spectre Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description ............................1 2 External component identification ........................ 3 Display ..............................3 Button, speakers, and other components ..................... 4 Keys ..............................6 Lights ..............................7 TouchPad ............................. 8 Left side ..............................9 Right side ............................10 Rear ..............................
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Solid-state drive ......................... 35 WLAN module ........................36 Fan ............................. 37 RJ-45 module cover ......................37 System board ........................39 Heat sink ..........................43 Speakers ..........................44 USB/Audio board ....................... 46 TouchPad module ......................48 TouchPad LED board ......................49 Power connector cable ......................
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Using Windows 8 operating system media (purchased separately) ........73 Using Windows Refresh for quick and easy recovery ............74 Remove everything and reinstall Windows ................ 74 Using HP Software Setup ....................75 8 Power cord set requirements ........................76 Requirements for all countries ......................76 Requirements for specific countries and regions ................
Dual array digital microphones Two integrated stereo speakers Separate discrete amplifiers for headphone and speakers Beats signature audio profile HP TrueVision high-definition webcam (fixed, no tilt, 1280×720 by 30 frames per second) Ethernet Integrated 10/100/1000 GB network interface card (NIC) Wireless...
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Category Description HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ● Ports 3-pin AC power (non-smart pin) ●...
Record sound. Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, type c, and then select CyberLink YouCam.
Button, speakers, and other components Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation.
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For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in HP Support Assistant. Button, speakers, and other components...
Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the or the key. Windows button Returns you to the Start screen from an open app or the Desktop.
Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.
Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● TouchPad light (select models only) On: The TouchPad is off ● Off: The TouchPad is on. TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off.
Left side Component Description ● RJ-45 (network) lights (2) Green: The network is connected. ● Amber: Activity is occurring on the network. RJ-45 (network) jack Connects a network cable. HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.
Right side Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off.
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Component Description ● AC adapter/battery light White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Power connector Connects an AC adapter. Right side...
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom Component Description Speakers (4)
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item Description Function Product name This is the product name affixed to the front of the computer.
Computer major components Chapter 3 Illustrated parts catalog...
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Item Component Spare part number Display panel 692891-001 Top cover 689961-001 689962-001 Antenna 692885-001 Speaker kit (rear) 689952-001 Backlit keyboard (with backlight) (includes keyboard cable): Backlit keyboard in black finish: For use in the United States 700381-001 For use in the United Kingdom and Singapore 700381-031 For use in Germany 700381-041...
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Item Component Spare part number (10) Power connector cable 689944-001 (11) Speakers (front) 689951-001 (12) USB/Audio board (includes media card reader) 689947-001 (13) RJ-45 cover 689948-001 (14) System board System board for use only with computer models equipped with UMA Intel Core i5–3317U 689957-001 processor.
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Item Component Spare part number System board for use only with computer models equipped with Intel Core i7–3517U 702767–501 processor for Windows 8 Standard in the People's Republic of China and Russia System board for use only with computer models equipped with Intel Core i7–3667U 702768–001 processor in the People's Republic of China and Russia System board for use only with computer models equipped with Intel Core i7–3667U...
Mass storage device Item Component Spare part number Hard drive (mSATA solid-state drive) 128-GB solid-state (SSD) drive 689953-001 256-GB solid-state (SSD) drive 689955-001 Screws (not illustrated) Miscellaneous parts Component Spare part number AC adapter (non-smart): 65-W AC adapter (non-smart) for use in all countries and regions 693715-001 Power cord (3-pin, black, 1.83-m): For use in North America...
Component Spare part number For use in the People's Republic of China 490371-AA1 For use in Taiwan 490371-AB1 For use in South Korea 490371-AD1 For use in Israel 490371–BB1 For use in India 490371–D61 Screw Kit 689949-001 Sequential part number listing Spare part Description number...
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Spare part Description number 689944–001 Power button board (includes cable) 689945–001 TouchPad LED board with cable 689946–001 TouchPad (includes cable) 689947-001 USB/Audio board with cable 689948-001 RJ-45 cover 689949-001 Screw Kit 689951-001 Speaker (front) 689952-001 Speaker (Rear) 689953-001 128–GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) 689955-001 256–GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) 689957-001...
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Spare part Description number 700381–131 Backlit keyboard in black finish for use in Portugal (includes keyboard cable) 700381–141 Backlit keyboard in black finish for use in Turkey (includes keyboard cable) 700381–151 Backlit keyboard in black finish for use in Greece (includes keyboard cable) 700381–161 Backlit keyboard in black finish for use in Latin America (includes keyboard cable) 700381–171...
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Spare part Description number 702767–501 System board for use with computer models equipped with Intel Core i7–3517U processor for Windows 8 Standard in the People's Republic of China and Russia 702768–001 System board for use with computer models equipped with Intel Core i7–3667U processor in the People's Republic of China and Russia 702768–501 System board for use with computer models equipped with Intel Core i7–3667U processor for...
Removal and replacement procedures CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty. Preliminary replacement requirements...
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer. Item Component Description Product name This is the product name affixed to the front of the computer.
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Separate the bottom enclosure from the unit at the rear edge and remove the bottom enclosure. NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP Tool Shroud separator. This tool is available on the HP website.
Battery Description Spare part number 4-cell, 45WHr 3.05AH Li-ion battery 685989-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the battery from the computer (2). Reverse this procedure to install the battery. Chapter 4 Removal and replacement procedures...
RTC battery Description Spare part number RTC battery 686922-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Reverse this procedure to install the RTC battery on computer models. When installing the RTC battery, make sure the “+” sign faces up. Chapter 4 Removal and replacement procedures...
Solid-state drive Description Spare part number 128-GB mSATA solid-state drive (SSD) 689953-001 256-GB mSATA solid-state drive (SSD) 689955-001 Before removing the SSD, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
WLAN module Description Spare part number Intel Centrino® Advanced-N 6235 + Bluetooth combo w/* 2 Antennas (802.11 a/g/n) 670292-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Description Spare part number 692890-001 Before removing the fan: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
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Before removing the RJ-45 module cover: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with UMA Intel Core i5–3317U processor 689957-001 For use only with computer models equipped with UMA Intel Core i7–3517U processor 689958-001 For use only with computer models equipped with UMA Intel Core i7–3667U processor 689959-001...
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Description Spare part number For use only with computer models equipped with Intel Core i7–3537U processor for Windows 8 714758–601 Professional For use only with computer models equipped with Intel Core i7–3337U processor 714759–001 For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8 714759–501 Standard For use only with computer models equipped with Intel Core i7–3337U processor for Windows 8...
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Remove the system board: Remove the following cables: ● USB/Audio board cable (1) ● Power button board cable (2) ● Display panel cable (3) ● Backlit keyboard cable (4) ● Backlit keyboard light cable (5) ● TouchPad LED cable (6) ●...
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Remove the system board (2). Reverse this procedure to install the system board. Chapter 4 Removal and replacement procedures...
Heat sink Description Spare part number Heat sink 689938-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Remove the heat sink (2). Reverse this procedure to install the heat sink.. CAUTION: These screws must be installed in the sequence that is marked on the heat sink so that the correct pressure is applied to the processor and other components. Speakers Description Spare part number...
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Remove the Phillips PM screws securing each half of the front speaker (2). Remove the speaker cables (3) that are routed on each side of the front area. Remove the speakers (4). Reverse this procedure to install the front speakers. Before removing the rear speaker, follow these steps;...
Remove the 2 Phillips PM 4.0 millimeter screws (2), and then remove the rear speakers (3). USB/Audio board Description Spare part number USB/Audio board (includes digital media card reader) 689947-001 Before removing the USB/Audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the USB/Audio board (6). Reverse this procedure to install the USB/Audio board. Component replacement procedures...
TouchPad module Description Spare part number TouchPad button board (includes cable) 689946-001 TouchPad button board (includes cable) 712663–001 Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Remove the TouchPad button board and cable (2). Reverse this procedure to install the TouchPad button board and cable. TouchPad LED board Description Spare part number TouchPad LED board 689945-001 Remove the TouchPad LED board: Disconnect the TouchPad LED board cable (1). Component replacement procedures...
Unclip the TouchPad LED board (2), and then remove it (3). Power connector cable Description Spare part number Power connector cable (includes bracket) 689937-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
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Remove the 2 screws that secure the right hinge (1), and then rotate the hinge to the open position (2). Disconnect the power connector cable (1), and then remove the power connector and cable (2). Reverse this procedure to install the power connector and cable. Component replacement procedures...
Power button board Description Spare part number Power button board 689944-001 Before removing the Power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the Power button board (3). NOTE: The Power button board's cable is soldered on. Component replacement procedures...
Display panel Description Spare part number 13.3-in, LED, BrightView SVA display panel 692891-001 Before removing the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
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Remove the top cover from the display assembly. Loosen the bottom edge of the plastic bezel cover (1) from all four sides of the display panel. Loosen the left and right side edges of the plastic bezel cover (2), and then loosen the top edge of the plastic bezel cover (3).
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Slide the hinge covers outwards (1), and then release the secondary hinge covers (2). NOTE: Remove any tabs or tape adhering to the display panel. Remove the 6 Phillips PM screws (1) from the hinge brackets, and then remove the hinge brackets (2).
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Rotate the hinges to the open position (1), and then remove the 2 Phillips PM screws (2). Remove the display panel (3). Remove the adhesive tape from the display panel cable connector (1). Disconnect the display panel cable connector (1) from the display panel (2). Remove the panel cable from the clips on the left edge (1), and then loosen the cable from the adhesive tape (2).
Disconnect the cable from the webcam (3). Reverse this procedure to install the display panel. Webcam assembly Description Spare part numbers Webcam assembly 689965-001 Before removing the webcam assembly: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
▲ Lift the webcam from the display panel (1), and then remove the webcam assembly (2). Backlit keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in country or region: Spare part number: For use in country or region: Spare part number: Backlit keyboard in black finish: For use in the United States...
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Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the keyboard bracket (1). Make sure the keyboard cables are disengaged from the bracket as you remove the keyboard bracket (2). Make sure to push the keyboard cables through the bracket. Remove the 3 black Phillips PM 2x2 screws (1), and then remove the 3 Phillips PM 1.6 screws (2).
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the display panel (see Display panel on page 54). Remove the base enclosure (see Base enclosure on page 29).
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Before removing the top cover from the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ●...
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer.
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.
Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current...
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Metric U.S. Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight Character display 80 × 25 Total power consumption 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) Chapter 6 Specifications...
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
Using the Windows recovery tools To recover information you previously backed up: ▲ Access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Using f11 recovery tools...
During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup, and select Apps.
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
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Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 9 Recycling...
Index computer reset 74 AC adapter 11 computer specifications 69 hard drive AC adapter, spare part numbers connector, power 11 precautions 25 connectors, service product description 1 action keys considerations 24 removal 35 identifying 6 spare part numbers 19, 35 adapter hard drive light 10 Digital Media Slot, identifying 10...
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mute 7 product description service considerations power 7, 10 audio 1 cables 24 TouchPad 8 chipset 1 connectors 24 webcam 3 display panel 1 plastic parts 24 wireless 7 Ethernet 1 service tag 13, 29 external media cards 1 serviceability, product graphics 1 description 2 mass storage device...
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webcam, identifying 3 Windows Refresh 74 reinstall 74 remove everything and reinstall option 74 reset 74 Windows 8 operating system DVD 73 Windows applications key, identifying 6 windows button, identifying 6 wireless light 7 wireless, product description 1 WLAN module removal 36 spare part numbers 20, 36 workstation guidelines 27...
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