Important Information; Solving Problems - Uniden D1788 User Manual

IMPORTANT INFORMATION

Solving Problems

If you have any trouble with your phone, check this section first. If you
need help, call our Customer Care Line listed on the front cover.
Audio issues
Callers sound
weak or soft.
There is noise/
static on the
cordless handset.
Caller ID problems
Caller ID information does
not display.
Caller ID displays briefly
and then clears.
Multistation problems
I can't transfer calls.
Two handsets can't talk to a caller.
A handset says Unavailable.
I can't register a new handset
(handset says "Not registered.")
Answering system problems Possible solutions
The answering system does not
work.
The system won't record
messages.
A handset can't access the
answering system.
English - 22
Possible solutions
x Move the handset closer to the base or Range Extender.
x Keep the handset's battery fully charged.
x Increase the earpiece volume.
x Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
equipment, etc.). Move the handset or base away from the
interference source.
x If you use a telecoil hearing aid, turn on T-coil mode in the
Handset Setup menu. T-coil mode shortens talk time, so
keep your battery fully charged.
x If you have any service that uses the phone line, add a DSL
or telephone line filter (see page 23).
Possible solutions
x Let calls ring twice before answering.
x Make sure your Caller ID service is active.
x You may have to change the line mode. Contact
Customer Service for instructions.
x Make sure the answering system is on.
x Make sure the base is plugged in.
x See if
x Delete messages (memory may be full).
x See if another handset is using the system.
x Make sure the phone is in standby.
Possible solutions
x Reset all the stations (seepage 23).
x See if any station is in Privacy Mode.
x Move the handset closer to the base.
x See if any station is in Privacy Mode.
x Reset the handset (see page 24).
x Reset the handset (see page 24).
x See if you have 12 registered handsets.
Record Time is set to Announce Only.