Important Information; Solving Problems - Uniden XDECT SSE47 Series Owner's Manual

Solving Problems

If you have any trouble with your phone, check this section first. If you need help, visit
the customer support page of our website listed on the front cover.
General Problems
No handsets can make or receive
calls.
A handset can't make or receive
calls.
The corded handset can make
calls but the cordless handset(s)
cannot.
A handset can make calls, but it
won't ring.
A handset is not working.
The phone keeps ringing when I
answer on an extension.
Audio Issues
Callers sound weak or soft.
There's a lot of noise or static on
the line

IMPORTANT INFORMATION

Possible Solutions
• Check the telephone cord connection.
• Disconnect the base AC adaptor for a few
minutes; then reconnect it.
• Move the handset closer to the base.
• Check the power connection to the base.
If the base is unplugged or the power goes
out, only the corded handset can make and
receive calls.
• Make sure the ringer is turned on.
• Make sure DND Mode is turned off (see page
28).
• Charge the battery for 15-20 hours.
• Check the battery connection.
• You may have to change the line mode.
Contact Customer Service for instructions.
Possible Solutions
• Move the handset closer to the base.
• Keep the handset's battery fully charged.
• Increase the earpiece volume.
• Check for interference from appliances
(microwave ovens, TVs, etc.) or wireless
devices (baby monitors, WiFi equipment,
etc.). Move the handset or base away from
the interference source.
• Try to adjust the audio tone. During a call,
press TONE to cycle through the three audio
tone options: Low Tone, Natural Tone
(recommended for hearing aid users), or
High Tone. (The tone setting appears in the
display as you do this.)
• If you use a telecoil hearing aid, turn on
T-coil mode (see page 16).
• If you have any service that uses the phone
line, add a DSL or telephone line filter (see
page 39).
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