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IMportant InForMatIon
Solving Problems
If you have any trouble with your phone, check this section first. If you
need help, visit the customer support page of our website listed on the front
cover.
General Problems
Blank or faint screen
Caller ID will not work
properly
Phone will not ring
No Dial Tone
LCD too dim
LCD does not light up
There is a background
noise for a few seconds
after the call has been
answered.
Possible Solutions
• Check the line cord. Connect Telephone
Cord.
• Call your telephone company to verify
that your Caller ID services are active.
• You may have too many communication
devices hooked to a single line. A
communication device can be a phone,
modem, or facsimile (FAX) machine.
• Contact your telephone company for
help in calculating the limit for your
residence or business line.
• Verify that the Telephone Cord is
plugged in correctly.
• Verify that the LINE connection is
correct and tightly secured.
• Check if the LCD contrast is properly set.
• Replace the batteries (if using).
• This could happen during a power
failure. Unplug the AC adaptor from
the rear DC jack and use only the
recommended batteries.
• Use either the provided AC adaptor or
the recommended batteries to power
the phone. DO NOT use both together.
Unplug out the AC adaptor from the
base if you are using the batteries.
13
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