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Grandstream Networks GXV3140 User Manual

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Download this manual See also: Configuration Manual, User Manual
Grandstream Networks, Inc.
GXV3140
IP Multimedia Phone
Grandstream Networks, Inc.
GXV3140 USER MANUAL
FIRMWARE VERSION 1.0.7.3
Updated : 11/2010

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Summary of Contents for Grandstream Networks GXV3140

  • Page 1 Grandstream Networks, Inc. GXV3140 IP Multimedia Phone Grandstream Networks, Inc. GXV3140 USER MANUAL FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 2: Table Of Contents

    INSTALLATION ..................11 EQUIPMENT PACKAGING ......................... 11 SAFETY COMPLIANCES......................11 WARRANTY ..........................11 CONNECTING THE GXV3140 IP MULTIMEDIA PHONE ..............11 WALL MOUNT ..........................12 PHONE STAND ..........................13 CONNECTING THE GXV3140 IP MULTIMEDIA PHONE ............13 MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE ............. 14 USING THE GXV3140 IP MULTIMEDIA PHONE ........
  • Page 3 CALENDAR ........................106 ALARM CLOCK ......................... 109 CALCULATOR ........................110 DIRECT IP CALL ........................111 FILE MANAGER .........................111 STOCK ..........................113 CURRENCIES........................114 IP2LOCATION ........................114 Grandstream Networks, Inc. GXV3140 USER MANUAL Page 3 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 4 LANGUAGE ........................134 MY PROFILE ........................134 TONES ..........................135 INFO ..............................136 ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE ..........138 RETRIEVING MINIMIZED APPLICATIONS ..............138 SNAPSHOT/VIDEO RECORDING IN LOOPBACK MODE ..........139 INPUT USING SOFT KEYBOARD ................... 139 CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE ......
  • Page 5 Table 4: GXV3140 Connectors ........................12 Table 5: LCD Icon Definition........................18 Table 6: GXV3140 Keypad Definition ......................20 Table 7: Call Features ..........................31 Table 8: GXV3140 Audio/Video Codec Feature Code ................31 Grandstream Networks, Inc. GXV3140 USER MANUAL Page 5 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 6: Welcome

    This user manual is designed to help you understand how to configure and manage the GXV3140 IP Multimedia Phone. Beside demonstrating how to install this unit with ease, this manual will explain how to fully utilize all the phone’s voice and video calling features like conference calling, direct IP calling as well...
  • Page 7 CAUTION: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. This document is subject to change without notice. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support/gxv_series_phone/gxv3140/documents/gxv3140_usermanual_englis...

  • Page 8: Product Overview

    PRODUCT OVERVIEW Figure 1: GXV3140 Front, Side and Back View Table 1: Key Features Open Compatible Standards SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, PPPoE, TFTP, NTP. Interfaces Two (2) 10/100Mbps Ethernet Ports One (1) USB 2.0 port One (1) SD Card slot, 3.5mm stereo headset port, RCA Type Stereo and Media output...

  • Page 9: Table 2: Gxv3140 Hardware Specification

    Table 2: GXV3140 Hardware Specification Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports. 4.3” digital TFT color LCD. Camera Tilt Capable 1.3M pixel CMOS camera with privacy shutter(VGA). Auxiliary Ports RCA Type Stereo and Media output port, 3.5mm stereo headset port, One (1) USB port, One (1) SD card slot.
  • Page 10 - MD5 and MD5-sess DIGEST encoding and authentication; - Security protection: SIP over TLS and SRTP; - Support for OpenVPN for increased security and control. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 10 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 11: Installation

    WARRANTY If the GXV3140 phone was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 12: Wall Mount

    10/100Mbps RJ-45 port connecting to Ethernet. Power Jack 12V DC Power connector port. WALL MOUNT The GXV3140 has two (2) slots on the back of the phone for wall mounting convenience. (See Figure 3) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 12 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 13: Phone Stand

    PHONE STAND The GXV3140 can also be placed on the table surface or desk via the phone stand. (See Figure 4) There are two (2) positions for the stand on the back of the phone; each position supports a different angle.

  • Page 14: Making The First Call With Ipvideotalk Service

    If the user has purchased two or more GXV3140 IP Multimedia phones, these phones are able to establish video calls between each other and the user will immediately experience the plug and play nature of the GXV3140. If a user has only one GXV3140, the user can choose to Grandstream Networks, Inc.
  • Page 15 To see a short video on all the functionalities of the GXV3140, press the “Demo” softkey on the phone on the desktop. This would open the media player and play the video. The Demo key will show when the phone finishes downloading the clip from the server.

  • Page 16: Using The Gxv3140 Ip Multimedia Phone

    Figure 7: GXV3140 LCD Idle Screen Users could press F1 (Menu) to access the full menu, press F2 (Switch Screen) to switch to another display screen (See Figure 8), press F3 (Skype) for Skype application and press F4 (Demo) for GXV3140 demo video.
  • Page 17 Figure 9: LCD IDLE screen displaying Stock and Weather Forecast Press F2 again to switch to screen that displays the feeds from Horoscope and Today application. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 17 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 18: Table 5: Lcd Icon Definition

    Account 2 Auto Answer. Account 3 Auto Answer. Account 1 Call Forward. If configured to forward calls: unconditional forward, forward Account 2 Call Forward. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 18 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 19 There is a new message on IM. The icon will flicker between blue and yellow. Applications Text message. The icon will flicker if there is a new unread text message. Alarm clock. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 19 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 20: Table 6: Gxv3140 Keypad Definition

    USB keyboard. USB mouse. USB wireless adapter detected. Wireless signal strength. Range from 0-4. The current signal strength is 3. Figure 11 shows the keypad layout for GXV3140. Figure 11: GXV3140 Keypad Table 6: GXV3140 Keypad Definition Definition Grandstream Networks, Inc.
  • Page 21 For example, if the user wishes to enter B, press 2 three times; if the user wishes to enter Y, press 9 four times. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 21 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 22: Multiple Sip Accounts And Lines

    MULTIPLE SIP ACCOUNTS AND LINES The GXV3140 supports up to 3 independent SIP accounts. Each account may have separate SIP servers, usernames and NAT configurations. Press the LINE button to view the status of the 3 lines and press the corresponding FUNCTION button to select the account to use for dialing out.

  • Page 23: Handset, Speaker And Headset Mode

    HANDSET, SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash, the Headset FUNCTION button or the SPEAKER Button.
  • Page 24 F1 FUNCTION button for “Dial”. At the same time, users may browse through or delete the phone book records. (See Figure 14) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 24 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 25 Figure 15: Message Screen 6. On-hook Dialing Without lifting the handset off the hook, simply dial the number and press F3 to SEND. This phone Grandstream Networks, Inc. GXV3140 USER MANUAL Page 25 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 26: During Calls

    3. Auto-Answer/Paging/Intercom: After the phone makes a “beep” sound, the call is automatically established through the speaker. (The phone should be configured to enable “Auto Answer” or “Paging/Intercom”. Support from PBX / IP-PBX is also required) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 26 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 27: Call Hold/Waiting

    Users can also select the line placed on hold to resume the call. 3. Multiple Calls: To place the current call on hold, press the LINE button ( ) to select Grandstream Networks, Inc. GXV3140 USER MANUAL Page 27 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 28: Call Transfer

    If users enter a wrong number and wish to cancel the transfer, just press the “CALL TRANSFER” button again or the “Cancel” softkey to cancel the transfer or press the “HOLD” key to hold the line and retry again Grandstream Networks, Inc. GXV3140 USER MANUAL Page 28 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 29: 3-Way Conference

    Line should be selected prior to pressing the MSG button. The Interactive Voice Response (IVR) prompts the user through the message retrieval process. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 29 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 30: Mute

    2. After the “Mute” button is pressed, the LCD screen will display “Unmute”. When this button is pressed, the mute feature is cancelled. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 30 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 31: Call Features

    Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up. Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up. Table 8: GXV3140 Audio/Video Codec Feature Code Codec Feature Code...
  • Page 32 G723 G726-32 72632 G729 G722 7200 L16-256 7202 H.264 H.263 H.263+ 2631998 Grandstream Networks, Inc. GXV3140 USER MANUAL Page 32 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 33: Gxv3140 Web Configuration Interface

    Figure 20: Web Browser Interface for GXV3140 ACCESSING THE WEB CONFIGURATION PAGES The GXV3140 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phone’s LCD screen. To access the phone’s Web Configuration Menu: Connect the computer to the same network as the phone.

  • Page 34: Definitions

    Shows the status of the 3 accounts. Number Shows the extension number of the SIP account. SIP Server Shows the URL/IP address and port of the SIP server. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 34 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 35: Advanced Settings Page Definitions

    This field shows the DNS Server of the GXV-3140. NAT Type This field shows the type of NAT configured. Status/System Info Product Model Defines the product model: GXV3140. Hardware Revision Hardware version number: Main Board, Interface Board. PN Code (Part Number) This field contains the product part number.
  • Page 36 Increasing the frame rate will increase the amount of transferred data significantly therefore consuming more bandwidth. Lack of bandwidth will impair the video due to packet loss. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 36 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 37 By default, they are set to the North American standard. Frequencies should configured with known values avoid uncomfortable high pitch sounds. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 37 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 38: Maintenance Page Definitions

    This parameter enables/disables the Wifi function. The default setting is set to “No”. Wireless Mode This parameter defines the wireless mode used. The GXV3140 supports 802.11b/g/n. Network Type This parameter defines the network type of the wireless network: Ad-hoc or Grandstream Networks, Inc.
  • Page 39 Maintenance/Time Settings This parameter defines the URL or IP address of the NTP (Network Time NTP Server Protocol) server. The GXV3140 phone may obtain the date and time from the server. The default setting is ntp.ipvideotalk.com. DHCP Option 42 override...
  • Page 40 Maintenance/Web & Telnet Access Disable Telnet The default value is No. If set to YES, the GXV3140 will not allow any telnet access to the phone. Access Method This defines the access method for web access: HTTP or secure HTTPS protocol.
  • Page 41 There are 4 levels: INFO, DEBUG, ERROR and WARNING. Syslog messages are sent based on the following events: Product model/version on boot up (INFO level) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 41 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 42 0dB. Headset RX Gain (dB) Receive gain. It’s a headset setting to control the voice intensity. The default setting is 0dB. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 42 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 43 The OpenVPN Client key (*.key) required by the OpenVPN server for OpenVPN Client Key authentication purposes. Press “Upload” to upload the corresponding file Grandstream Networks, Inc. GXV3140 USER MANUAL Page 43 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 44: Sip Account Configuration Page Definitions

    Status-> Network Status, but it will still display the LAN IP on the LCD of the phone. SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page.
  • Page 45 NAT Traversal This setting decides whether the NAT traversal mechanism is activated. If it is set to “Yes” and STUN server is configured, the GXV3140 will route according the STUN server. In this mode, the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall/NAT setting is employed.
  • Page 46 (with DTMF as audio signals), through RTP and through SIP INFO. DTMF Payload Type Sends DTMF using RFC2833. The default is 101. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 46 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 47 SDP in the INVITE request will be 20 ms. If the voice frames per TX configuration exceeds the maximum value allowed, the phone will choose the preferred codec and use the maximum Grandstream Networks, Inc. GXV3140 USER MANUAL Page 47 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 48 2 and 9, followed by any 7 digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when Grandstream Networks, Inc. GXV3140 USER MANUAL Page 48 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 49 Contact header uses the transferred target’s contact header information. Auto Answer The default setting is NO. If it is set to YES, the GXV3140 will play a “beep” sound and answer the phone automatically on the speaker. Send Anonymous If set to YES, the “From” header in the outgoing SIP messages will be set to anonymous to block the caller ID from displaying.

  • Page 50: Application Settings Page Definitions

    Selects the file download mode for the download server. Users can choose Download Mode from TFTP/HTTP/Off. Phonebook The URL/IP address of the phonebook download server. Download Server Grandstream Networks, Inc. GXV3140 USER MANUAL Page 50 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 51 After the user has logged in successfully, their Facebook account will be added. The user can choose to delete the account later if he/she desires. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 51 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 52 This allows the user to download the data file from the download server to the phone. Press the “Download” button to trigger the file download. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 52 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 53 Application Settings /World Photo Save Favorites to PC Allows the user to save the “Favorites’ list to the PC. Users can click on the Grandstream Networks, Inc. GXV3140 USER MANUAL Page 53 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 54 The URL/IP address of the file download server. Download Now This allows the user to download the data file from the download server to Grandstream Networks, Inc. GXV3140 USER MANUAL Page 54 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 55 Defines the maximum video bitrate for Skype. The default value is 256. Video Bitrate Application Settings /Ringtone Manager Ringtone File Manager The manager allows users to centrally manage their ringtone files. It shows Grandstream Networks, Inc. GXV3140 USER MANUAL Page 55 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 56: Saving The Configuration Changes

    The Grandstream GXV3140 can be automatically configured from a central provisioning system. When the GXV3140 boots up, it will send TFTP or HTTP request to download the configuration file, “000b82xxxxxx.xml” and “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXV3140.
  • Page 57 NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLITE configuration tool is now free to end users. The tool and configuration templates are available for download from http://www.grandstream.com/configurationtool.html. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 57 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 58: Lcd Menu And Features

    The GXV3140’s user-friendly LCD MENU provides easy access to a host of features and convenient tools to help simplify a user’s business and personal life. Essentially, the GXV3140 can act like a personal assistant in many ways. In this section, we’ll explore the LCD MENU and Features and explain how users can take full advantage of the GXV3140’s capabilities.
  • Page 59 (See Figure 23) Figure 23: Adding a new contact Grandstream Networks, Inc. GXV3140 USER MANUAL Page 59 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 60 In “Options”, select “Delete” to delete contact, select “Delete All” to delete all the contacts in phone book. In addition to manually adding each phonebook entry, the GXV3140 enables users to share and maintain the phonebook (by means of a XML phonebook) through the web easily. The XML phonebook must be stored on a HTTP/TFTP server.
  • Page 61 The GXV3140 will start downloading the XML Phonebook and display the download status message on the phone’s LCD screen. If the download is successful, the message “Download successful!” will be displayed. This means that all of the phonebook entries in the XML file are now stored in the GXV3140 phonebook.

  • Page 62: Call History

    (Dialed, Received, and Missed) and is accessible by selecting “MENU”-> “Call History”. Press F1 to Select Call History (See Figure 26) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 62 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 63: Messages

    SIP server, text messages can be sent/received between two parties. Similarly, if other IP products support this feature, the text message feature can also be used to send/receive messages between the device and the GXV3140. This application is accessible by selecting “MENU”-> “Messages”. Figure 27: Message Inbox Grandstream Networks, Inc.
  • Page 64 Press F3 to Select OK. This will open the message for the user to view. Figure 29: Composing a message Figure 29 shows how users can choose to “Reply”, “Forward” or “Delete” the message. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 64 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 65: Social Networks

    Skype users on computers, mobile devices and other GXV3140 phones. To access Skype on the GXV3140, users could press F3 button underneath “Skype” in IDLE screen or select “MENU”-> “Social Networks”->”Skype”. (See Figure 31) Grandstream Networks, Inc.
  • Page 66 A Skype account is required in order to use Skype for free voice and video calling. If the user does not have a pre-existing Skype account, a new account can be created using the Skype application login page on the GXV3140. Select the “Don’t have Skype Name?” button to be navigated through the registration process. (See Figure 32) Figure 32: Skype Login Screen Next, check “Accept”...
  • Page 67 “Sign In” button will be activated. Press the “Sign In” softkey to complete the account registration process. (See Figure 34) Figure 34: Creating a new Skype account Pre-existing Account Sign-In Grandstream Networks, Inc. GXV3140 USER MANUAL Page 67 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 68 NOTE: Alternatively, users can also log into the web GUI on the GXV3140. Select “Application settings”-> “Skype”. Click on the “Add” button and fill in the account username/password to add the Skype account to the GXV3140.
  • Page 69 Users can select “Options”->”Settings” to access four (4) personal setting tabs (General, Call Features, Ringtones, and Privacy). (See Figure 37) Figure 37: Skype Settings Grandstream Networks, Inc. GXV3140 USER MANUAL Page 69 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 70 “Keep history for:” menu. To clear call history, users simply need to select the button titled “Clear History”. For automatic user login after powering on the GXV3140, the “Start Skype when I start the phone” checkbox should be selected. To properly save all these settings successfully, users must press the “Save”...
  • Page 71 Then the “Browse…” button will be activated. Press “Browse…” and “Open” to access the ringtone file from the File Manager. Press “Save” to successfully set the desired ringtone. (See Figure 41) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 71 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 72 “Allow my status to be shown on the web”. To properly save all these settings successfully, users must press the “Save” soft key button. Figure 42: Skype Privacy Setting Calls Grandstream Networks, Inc. GXV3140 USER MANUAL Page 72 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 73 “Cancel” soft key button. Figure 44: Placing a call with Skype When the user receives an incoming call, the window depicted below (See Figure 45) will be Grandstream Networks, Inc. GXV3140 USER MANUAL Page 73 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 74 Figure 45: Incoming Skype Call Screen The GXV3140 supports call hold/resume when using Skype. While on an initial call another call request comes in, press the line button ( ) on the GXV3140 and select the line where the corresponding conversation should be established (See Figure 46).
  • Page 75 NOTE: The GXV3140 does not support Skype conference calls at this time. To place a call to a party outside or not on the user’s current contact list, simply enter the phone number or Skype username by navigating the “Call” tab (See Figure 47). For Skype Out call or calls to an external landline or number, users need to check their credit balance in the account before attempting a call.
  • Page 76 To chat, enter the message in the window and press “Send”. The message, name and timestamp will be displayed in the window. To exit the chat, press “Cancel”. (See Figure 50) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 76 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 77 (See Figure 52) Select the contact and press “Add”-> “OK”. Once the contact joins, everyone in this group chat room is able to chat with each other. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 77 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 78 The ability to remove or block contacts is also available by choosing “Contacts” on one of the selected items in the history list. To view history Grandstream Networks, Inc. GXV3140 USER MANUAL Page 78 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 79 To set user personal information, select the “Profile” tab. (See Figure 55) Press F1 to change the status from “Online”, “Away”, “Do not Disturb”, “Invisible” or “Offline”. Figure 55: Set User Status Grandstream Networks, Inc. GXV3140 USER MANUAL Page 79 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 80 Figure 57: Edit Skype Profile Information Screen To change the display avatar picture, users can select photos from an existing file or from a snapshot. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 80 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 81 Press “Cancel” to leave the window without changing the password. Figure 59: Change password for Skype Exit Skype Grandstream Networks, Inc. GXV3140 USER MANUAL Page 81 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 82 To disable the automatic signing in when exiting Skype, press “Options”->“Sign out” to close Skype completely. (See Figure 61) Figure 61: Sign out from Skype Grandstream Networks, Inc. GXV3140 USER MANUAL Page 82 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 83: Instant Messenger (Im)

    Figure 63: Select IM application After log in, users can begin to use the IM chat with their contacts online. (See Figure 64) For fast and Grandstream Networks, Inc. GXV3140 USER MANUAL Page 83 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 84: Twitter

    Twitter. (See Figure 65) For greater ease, it is advised to use the web configuration interface to configure user account login. The GXV3140 will remember login information for the accounts so users will only need to setup login credentials once.
  • Page 85 Twitter application. In the Twitter settings page, users can add/delete/edit account information, specify the retweet format, display limit and refresh interval for Twitter. (See Figure 67) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 85 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 86: Facebook

    “Login” softkey to configure the login information for Facebook. (See Figure 69) For greater ease, it is advised to use the web configuration interface to configure user account login. The GXV3140 will remember login information for the accounts so users only need to setup the login credentials once.

  • Page 87: Google Voice

    Figure 70: Facebook Authentication Screen GOOGLE VOICE Google Voice application enables the users to make calls, send messages, manage contacts and account after logging in Google Voice account. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 87 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 88 Figure 72: Google Voice Authentication Screen After logging in, select option “keypad”. Dial the number and press “*” for SMS and “#” for Dial. (See Figure 73) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 88 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 89 Figure 74: Google Voice Send Messages Scroll down to option “Call”. On the screen, there will be a list of call history shown as Figure 75 below. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 89 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 90: Web Browser

    Figure 76: Google Voice Account Settings WEB BROWSER The GXV3140 has a full HTML Web Browser for Internet browsing. The web browser is accessible by selecting “MENU”-> “Web Browser”. After selecting OK, it may take several seconds to load the web browser.
  • Page 91 When the web browser has finished loading, a default page displaying “Hello, Welcome to GXV3140” shows up on the screen. (See Figure 77) Figure 77: GXV3140 Web Browser Users can then press F4, corresponding to the “Options”, to move “Forward” and “Backward” on web pages.

  • Page 92: Multimedia

    Figure 79: Web Browser Bookmarks MULTIMEDIA The GXV3140 provides access to a host of multimedia applications such as Internet Radio, Media Player, Photo Viewer, Photo Album, Gstris, Online Music, Online Video, World Photos and Slide Show. These applications, which provide user entertainment and interactivity, help to position the GXV3140 as the industry’s leading IP multimedia phone.
  • Page 93 “My Favorites” playlist. (See Figure 81) Figure 81: Add Radio Stations to My Favorites Grandstream Networks, Inc. GXV3140 USER MANUAL Page 93 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 94: Media Player

    Figure 82: Select station for Alarm Clock/Slideshow use MEDIA PLAYER The GXV3140’s Media Player allows users to play music files. File formats supported are: MP3, ogg, wav, wma, avi, flv (h263/h264/vp6), mp4 and 3gp. To access the Media Player, select MENU->Multimedia-> Media Player. Press the OK button or F1 to select the Media Player.

  • Page 95: Photo Viewer

    Mute and Minimize can also be found here. Press F4 to exit. PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos. Supported file formats are: png, jpeg, and gif. The application is accessible through Menu->Multimedia->Photo Viewer. After the application loads, the user may select to view pictures from different folders, including the files from external USB flash drive.
  • Page 96 If a picture slideshow is selected, the photos will be shown in a picture slideshow with the time frame (10/15/20 seconds) configured. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 96 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 97: Photo Album

    For example, when Flickr is selected, users need to “Add” an Account before they can upload local photos, view online photos and search for photos on Flickr. (See Figure 87) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 97 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 98 “Screen Saver Account” or “Slide Show Account”. (See Figure 88) Figure 88: Use photos from Flickr for Slideshow Users can also search for photos on Flickr. (See Figure 89) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 98 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 99: Gstris

    To access games for entertainment, select “Menu”->”Multimedia”->“Gstris”. Once the application is opened, users can press F1 and F2 to start/stop or pause the game. (See Figure 90) Figure 90: Gstris ONLINE MUSIC Grandstream Networks, Inc. GXV3140 USER MANUAL Page 99 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 100: Online Video

    To utilize the GXV3140’s Online Music streaming application, users must have a pre-existing account with Last.fm before listening to online music. Users can select preferred music genre and listen to it online. To access the Online Music, select “MENU”->”Multimedia”-> “Online Music”.
  • Page 101 This is done by toggling to the “Search” option at the bottom of the YouTube menu and entering the search keyword for the video. (See Figure 94) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 101 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 102: World Photos

    Figure 95: World Photos Once a country of interest is selected, press F2 for “Tab” to toggle to the picture thumbnail. If the OK Grandstream Networks, Inc. GXV3140 USER MANUAL Page 102 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 103 “Use as Screen Saver” depending on preference. Users can then select “Add to Favorites” to add the photo album to favorites for easy access and future reference. (See Figure 97) Figure 97: Use World Photos as slideshow Grandstream Networks, Inc. GXV3140 USER MANUAL Page 103 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 104: Slide Show

    In Figure 99, press Up/Down arrow to the news/videos then select it for the complete content. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 104 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 105 “Items per screen”. For “News type”, users could select the preferred news types by checking/unchecking the box. Press OK to save the settings. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 105 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 106: Applications

    Figure 101: News Videos Settings APPLICATIONS The GXV3140 provides a collection of useful applications that are accessible via MENU including Calendar, Alarm Clock, Calculator, Direct IP Call, File Manager, Stock, Currencies, IP2Locations, Weather and Today. CALENDAR The Calendar application is accessed by selecting “MENU”-> “Applications”-> “Calendar”. Users can view the calendar and add events to the calendar.
  • Page 107 After an event is added, the date will be displayed in red to show that there is an event for that date, and display the event details on the right window. Users can also define alarm alert for these events for reminder purposes. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 107 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 108 Figure 105: Configure the Holiday Calendar according to country preferences The GXV3140 gives users the ability to display holidays for up to three different countries. The country selected on the top, however, has higher priority than the ones below. If two countries have a Grandstream Networks, Inc.

  • Page 109: Alarm Clock

    “Options” for the GXV3140 Calendar application to be synchronized with the Google Calendar events. Figure 106: Synchronize with Google Calendar ALARM CLOCK The GXV3140 provides a flexible alarm clock application that lets users configure a custom alarm tone and alarm time in detail to suit their needs. (See Figure 107) Grandstream Networks, Inc.

  • Page 110: Calculator

    Figure 107: Alarm Clock Application CALCULATOR The GXV3140 also includes a Calculator application. The calculator application is accessible by selecting MENU->Applications-> Calculator. To operate the calculator, press the corresponding number on the keypad. The arithmetic operations (e.g. add, subtract, multiply, divide) are defined by the corresponding arrow buttons.

  • Page 111: Direct Ip Call

    DIRECT IP CALL Another key feature supported on the GXV3140 is Direct IP Calling. The Direct IP Call application is accessible by selecting MENU->Applications-> Direct IP Call. In the IP address field, enter the IP address of the other party and press the F3 key which corresponds to the “SEND” option on the LCD as shown in Figure 109.
  • Page 112 Figure 111: Folders and Files in File Manager Application Users can copy files by pressing ”Options”-> “Copy”. After copying, users can paste the files to the desired directory by selecting “Options”-> “Paste”. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 112 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 113: Stock

    STOCK The GXV3140 includes a Stock Market monitoring application that conveniently retrieves current information regarding the stock market. This application is accessible through MENU-> Applications-> Stock. Figure 112: Stock Application As shown in Figure 112, the users can use the “Add Stock” option by pressing F1. This adds a new stock to the list after you enter the stock symbol.

  • Page 114: Currencies

    For example: The IP address 67.110.250.152 is mapped to Yorba Linda in California, USA. The time zone is UTC-07:00 and the weather code is USA1267. (See Figure 115) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 114 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 115: Today

    Figure 115: IP2Location Application TODAY The GXV3140 has a convenient “Today” application that gives interesting facts, offers information on what has happened in history today and displays a daily quote. To access the application, select “MENU”-> “Applications”-> “Today”. Next, select any of the subjects listed to view topics including Spotlight, Word, Question, Food, Wine, Birthdays, History and Quote.

  • Page 116: Weather

    “Options”->”Add to desktop”. Figure 71: Weather Application Grandstream Networks, Inc. GXV3140 USER MANUAL Page 116 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 117 However, if the user wishes to display the weather update from this city on the desktop, it must be added to the “Desktop Cities” list. Figure 120: Add City to Desktop for Weather Application Grandstream Networks, Inc. GXV3140 USER MANUAL Page 117 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 118: Settings

    Figure 121: Figure 121: Account Settings The GXV3140 supports switching of account order. Under Accounts-> Account 1, press the up/down arrow until the right arrow on the page is selected, and press the OK button. At this point, the original account 1 will be switched to account 2.

  • Page 119: Network Settings

    In the “Other” page, users may choose to set the Preferred DNS server, Layer 3 QoS, Layer 2 QoS 802.1Q/VLAN tag and Layer 2 QoS 802.1 priority value. (See Figure 124) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 119 of 147 FIRMWARE VERSION 1.0.7.3...
  • Page 120 Figure 124: Network Settings (Other) The GXV3140 supports three wireless modes: 802.11b/g/n and it requires an external Grandstream USB Wireless Adapter. By default, the Wifi function on the phone is disabled. Users can configure the wireless settings on the phone through the phone keypad or through the web configuration interface.
  • Page 121 LCD. The users can access the network settings on the phone to view the current IP address and various other network settings. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 121 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 122 Network, the phone will use the wired network as it is have a higher priority. The GXV3140 also supports HTTP/HTTPS/FTP proxy for the applications. Users can specify the proxy server for the phone will send the packets to and proxy server will act as an intermediary to route the packets to the destination.

  • Page 123: Time Settings

    TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server. Users must define the Time Zone or use a Self-defined Time Zone. The display format for the time and date can also be specified by accessing the application and selecting “MENU”->”Settings”->”Time”.

  • Page 124: Maintenance

    Similarly, a factory reset can be performed on the Factory Functions tab. A more detailed step-by-step guide will be given in the “Restore to Factory Default Settings” section that follows. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 124 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 125 GXV3140. (See Figure 132) Figure 77: Factory Functions The Debug page (as shown in the Figure 133) contains the built-in debug tools for the GXV3140. The debug tools make it more convenient to obtain corresponding information and traces when the system encounters problems.
  • Page 126 Users can choose to upload the data to a default server or a user-defined TFTP/HTTP upload server. The file uploaded will be a file associated with the MAC address of the phone. Figure 134: Backup Phone Settings Grandstream Networks, Inc. GXV3140 USER MANUAL Page 126 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 127: Camera

    CAMERA This camera setting under MENU->Settings->Camera allows the user to modify the camera settings for the GXV3140. Settings such as Color Mode, White Balance, Flicker Control and Lens Correction can be configured. (See Figure 135) Figure 135: Camera Settings CALL FEATURES...

  • Page 128: Video Settings

    Video Settings allows users to configure parameter settings related to the video during call, these includes Frame Rate, Bit Rate, Packet Size, Rate Control, I-Frame reference Only, Redundant Grandstream Networks, Inc. GXV3140 USER MANUAL Page 128 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 129: Personalize

    SCREEN LAYOUT Users can choose between Big Layout and Custom Layout (by uploading an XML file) by toggling between the Left and Right buttons. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 129 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 130 Figure 139: Screen Layout Settings By default, the GXV3140 uses the Big Layout. The Big Layout consists of 4 desktops: Desktop 1/2/3/4 and each desktop is divided into two windows- left and right. Users can configure 11 types of different displays for each window: Skype, RSS news, Weather, Calendar, Analog Clock, Digital Clock, Information, Stock, Horoscope, Today and Demo.

  • Page 131: Softkey

    15 options: Mute, Camera Off, Hold, End, Transfer, Conference, Enable DND, Reject, Volume Up, Volume Down, Start Video, Headset and Snapshot. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 131 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 132: Screensaver

    Users can personalize the phone by selecting the phone screensaver and the desktop background; this is accessible by selecting MENU-> Personalize-> Screen Saver. The interval and the timeout period can also be specified here. (See Figure 143) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 132 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 133 Users can configure the image position to: stretch, whole tile or scale tile. (See Figure 144) Figure 82: Background Image Settings Grandstream Networks, Inc. GXV3140 USER MANUAL Page 133 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 134: Language

    Figure 83: Language Settigns MY PROFILE This screen allows users to configure the login username and password for the phone. Figure 84: Profile Settings Grandstream Networks, Inc. GXV3140 USER MANUAL Page 134 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 135: Tones

    The Tones Manager configures the alarm tone, event alert tone, new message tone and different ringtones for the 3 SIP accounts. The Tones menu is accessible by selecting “MENU”-> “Personalize”-> “Tones”. (See Figure 148) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 135 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 136: Info

    For the incoming ringtone configuration, users can configure up to three distinctive ringtones for the matching incoming caller ID. INFO The Info screen displays Account, System, and Network information. It is accessible by selecting “MENU” -> Grandstream Networks, Inc. GXV3140 USER MANUAL Page 136 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 137 Users can view the Network Information (MAC address, Address Type, IP address, Subnet Mask, Gateway, DNS Server and NAT Type) in the Network tab. (See Figure 152) Grandstream Networks, Inc. GXV3140 USER MANUAL Page 137 of 147 FIRMWARE VERSION 1.0.7.3...

  • Page 138: Additional Tips For The Gxv3140 Ip Multimedia Phone

    Figure 152: Network Info ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE RETRIEVING MINIMIZED APPLICATIONS To retrieve the minimized application with ease, return to the desktop and press the OK button for 3 seconds. A shortcut will appear displaying the minimized applications, use the left/right navigation keys and the OK button to toggle, select and maximize to the application.

  • Page 139: Snapshot/Video Recording In Loopback Mode

    File Manager. Users can use these photos and videos for various purposes and can copy them out with an external USB drive. Figure 154: GXV3140 Snapshot INPUT USING SOFT KEYBOARD With the USB mouse connected to the phone, users can make use of the soft keyboard.
  • Page 140 Figure 155: Input using soft keyboard Grandstream Networks, Inc. GXV3140 USER MANUAL Page 140 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 141: Customizing The Gxv3140 Ip Multimedia Phone

    CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE The GXV3140 IP Multimedia Phone allows users to customize the GUI desktop layout as well as GUI configurations on the phone, offering users with flexibility and control. This includes display/hide certain applications, configure parameters on the phone with specific configuration files, control the display appearance and enable/disable some applications and much more.

  • Page 142: Software Upgrade

    F3 softkey to save the new settings. UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140. Next, log in with the administrator username and password. Under Maintenance, select “Upgrade and provisioning”, enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP or HTTP/HTTPS.

  • Page 143: Configuration File Download

    Microsoft IIS web server. NOTE: When the GXV3140 boots up, it will send a TFTP or HTTP request to download the configuration file cfgxxxxxxxxxxxx” (“xxxxxxxxxxxx” is the MAC address of the phone). If it is a normal TFTP or HTTP upgrade, the following messages “TFTP Error from [IP ADRESS] requesting cfg000b82023dd4: File does...

  • Page 144: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 145: Restore To Factory Default Settings Via The Web Interface

    “Upgrade and Provisioning”. This will bring up the upgrade and provisioning page. (See Figure 158) Figure 158: Factory reset the phone using web UI Grandstream Networks, Inc. GXV3140 USER MANUAL Page 145 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...
  • Page 146 (Full Reset/User Data Reset/VoIP Data Reset). A dialog box will pop up (as shown in Figure 159) Figure 159: Warning message for factory reset the phone Click on OK to restore the phone to factory settings. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 146 of 147 FIRMWARE VERSION 1.0.7.3 Updated : 11/2010...

  • Page 147: Experiencing The Gxv3140 Multimedia Phone

    Thank you again for purchasing Grandstream IP Multimedia phone, it is sure to bring convenience and color to both your business and personal life. Grandstream Networks, Inc. GXV3140 USER MANUAL Page 147 of 147 FIRMWARE VERSION 1.0.7.3...

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