Grandstream Networks GXV3140 User Manual
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Grandstream Networks GXV3140 User Manual

Grandstream Networks GXV3140 User Manual

Ip multimedia phone
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Download this manual See also: Configuration Manual, Setup Manual
Grandstream Networks, Inc.
GXV3140
IP Multimedia Phone
GXV3140 USER MANUAL

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Summary of Contents for Grandstream Networks GXV3140

  • Page 1 Grandstream Networks, Inc. GXV3140 IP Multimedia Phone GXV3140 USER MANUAL...

  • Page 2: Table Of Contents

    GXV3140 CONNECTORS ... 14 WALL MOUNT ... 14 PHONE STAND ... 15 CONNECTING THE GXV3140 IP MULTIMEDIA PHONE ... 16 MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE ... 16 USING THE GXV3140 IP MULTIMEDIA PHONE ... 18 LCD ... 18 MULTIPLE SIP ACCOUNTS AND LINES ...
  • Page 3 GXV3140 WEB CONFIGURATION INTERFACE ... 38 ACCESSING THE WEB CONFIGURATION PAGES ... 38 DEFINITIONS ... 39 STATUS PAGE DEFINTIONS ... 39 ADVANCED SETTINGS PAGE DEFINITIONS ... 40 MAINTENANCE PAGE DEFINITIONS ... 43 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS ... 50 APPLICATION SETTINGS PAGE DEFINITIONS ... 56 SAVING THE CONFIGURATION CHANGES ...
  • Page 4 LANGUAGE ... 140 MY PROFILE ... 140 TONES... 141 INFO ... 143 ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE ... 145 RETRIEVING MINIMIZED APPLICATIONS ... 145 SNAPSHOT/VIDEO RECORDING IN LOOPBACK MODE ... 145 INPUT USING SOFT KEYBOARD ... 146 CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE ...
  • Page 5 Table 4: GXV3140 CONNECTORS ... 14 Table 5: LCD ICONS ... 20 Table 6: GXV3140 KEYPAD ... 22 Table 7: CALL FEATURES ... 36 Table 8: GXV3140 AUDIO/VIDEO CODEC FEATURE CODE ... 37 FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 5 of 153...

  • Page 6: Gnu Gpl Information

    GNU GPL INFORMATION GXV3140 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 7: Change Log

    This section documents significant changes from previous versions of GXV3140 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FROM 1.0.7.50 USER MANUAL  For Phone Book, the number of contact groups is increased from 20 to 50 [PHONE BOOK] ...

  • Page 8: Welcome

    This user manual is designed to help you understand how to configure and manage the GXV3140 IP Multimedia Phone. Beside demonstrating how to install this unit with ease, this manual will explain how to fully utilize all the phone’s voice and video calling features like conference calling, direct IP calling as well...
  • Page 9  Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL...

  • Page 10: Product Overview

    IM chat, File Manager, Youtube, Facebook, Twitter, and etc. Advanced Functionality Support for multiple lines, conferencing, headset, Intercom, AES encryption. FIRMWARE VERSION 1.0.7.60 PRODUCT OVERVIEW Figure 1: GXV3140Front, Side and Back View Table 1 : KEY FEATURES port. PSTN line (RJ11) GXV3140 USER MANUAL Page 10 of 153...

  • Page 11: Table 2: Gxv3140 Hardware Specifications

    Table 2: GXV3140 HARDWARE SPECIFICATIONS Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports FXO PSTN Line Port 1 FXO 4.3” digital TFT color LCD Camera Tilt Capable 1.3M pixel CMOS camera with privacy shutter(VGA) Auxiliary Ports RCA Type Stereo & Media output port, 3.5mm stereo headset port, 1 USB...
  • Page 12 DNS SRV support, SIP server failure transfer, message waiting indicator and custom screensaver. Security MD5 and MD5-sess DIGEST encoding and authentication. Security protection: SIP over TLS and SRTP. Support for OpenVPN for increased security and control. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 12 of 153...

  • Page 13: Installation

    WARRANTY If the GXV3140 phone was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 14: Gxv3140 Connectors

    Network Ethernet Port Power Jack LINE Port (optional) WALL MOUNT The GXV3140 has two (2) slots on the back of the phone for wall mounting convenience. (See figure 3) FIRMWARE VERSION 1.0.7.60 Figure 2: GXV3140 Connector Diagram Table 4: GXV3140 CONNECTORS SD Card Slot USB devices may be connected via the USB port.

  • Page 15: Phone Stand

    PHONE STAND The GXV3140 can also be placed on the table surface or desk via the phone stand (See figure 4). There are two (2) positions for the stand on the back of the phone; each position supports a different angle.

  • Page 16: Connecting The Gxv3140 Ip Multimedia Phone

    NOTE: Step 4 is for GXV3140s equipped with a LINE port. MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE The GXV3140 offers users the ability to send and receive free lifetime video calling to other GXV3140’s on the IPVideoTalk network. Once the GXV3140 is connected, video calls are made using Grandstream’s configuration peer-to-peer SIP technology and IPVideoTalk service.
  • Page 17 To see a short video on all the functionalities of the GXV3140, press the “Demo” softkey on the phone on the desktop. This would open the media player and play the video. The Demo key will show when the phone finishes downloading the clip from the server.

  • Page 18: Using The Gxv3140 Ip Multimedia Phone

    Figure 7: GXV3140 LCD Idle Screen Users could press F1 (Menu) to access the full menu, press F2 (Switch Screen) to switch to another display screen (See Figure 8), press F3 (Skype) for Skype application and press F4 (Demo) for GXV3140 demo video.
  • Page 19 Figure 9: LCD IDLE screen displaying Stock and Weather Forecast Press F2 again to switch to screen that displays the feeds from Horoscope and Today application. Figure 10: LCD IDLE screen displaying feeds from Horoscope and Today application FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 19 of 153...

  • Page 20: Table 5: Lcd Icons

    If Line 3 is in a call If PSTN line is connected to the LINE port and detected If configured to forward calls: unconditional forward, forward when busy or forward on no answer GXV3140 USER MANUAL Page 20 of 153...
  • Page 21 The icon is displayed at the right hand-side of the status bar. The icon is displayed at the right hand-side of the status bar. The icon is displayed at the right hand-side of the status bar. GXV3140 USER MANUAL Page 21 of 153...

  • Page 22: Table 6: Gxv3140 Keypad

    Wireless signal strength. Range from 0-4. The signal strength is currently 3. Figure 11 shows the keypad layout for GXV3140. Definition 4 function/soft keys that correspond to the functions displayed on the LCD. Line/Account selection. Three independent SIP accounts may be configured, and the Line button can be used to choose the line/account to be used.
  • Page 23 Places the call on hold. Conference button - connects the caller/callee to the conference. Sends a new number or redials the last number dialed. Turns the Speaker ON or OFF. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 23 of 153...

  • Page 24: Multiple Sip Accounts And Lines

    HANDSET, SPEAKER AND HEADSET MODE The GXV3140 allows users to switch from the handset to speaker or headset by pressing the Hook Flash, the Headset FUNCTION button or the SPEAKER Button.
  • Page 25 FUNCTION button to “Dial” to the number or delete the record. (See figure 13) FIRMWARE VERSION 1.0.7.60 Figure 12: GXV3140 Call Screen GXV3140 USER MANUAL Page 25 of 153...
  • Page 26 F1 FUNCTION button for “Dial”. At the same time, users may browse through or delete the phone book records. (See figure 14) 5. By Messages FIRMWARE VERSION 1.0.7.60 Figure 13: Dialing by Call History Figure 14: Dialing by Phonebook GXV3140 USER MANUAL Page 26 of 153...
  • Page 27 To user other accounts to dial out, press the LINE key to select the account. Next, dial the number (See figure 16) Figure 16: Onhook Dialing FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 27 of 153...

  • Page 28: Answering Calls

    ) or the corresponding FUNCTION ) to see the status of each line and to switch between the lines. Figure 17: Incoming call screen ) to place the call on hold. The following will be displayed GXV3140 USER MANUAL Page 28 of 153...

  • Page 29: Call Transfer

    FIRMWARE VERSION 1.0.7.60 Figure 18: Line Selection Screen ) to place the other party on hold. The ) to select an idle line to use for attended GXV3140 USER MANUAL ) to select another Page 29 of 153...

  • Page 30: 3-Way Conference

    3-WAY CONFERENCE The GXV3140 supports 3-way video conferencing. 1. Initiate a Conference Call: Place the first call on hold by pressing the “LINE” button ( call the second party. Once the user has established the second call, press the “CONFERENCE”...

  • Page 31: Voicemail（Message Waiting Indication

    2. After the “Mute” button is pressed, the LCD screen will display “Unmute”. When this button is pressed, the mute feature is cancelled. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL ) to change the ) to retrieve the Page 31 of 153...

  • Page 32: Pstn Calls

    FXO LINE port. If a PSTN line is connected to the LINE port and properly detected by the phone, a small “FXO” icon will appear on the phone’s status panel. 1. To make an outgoing PSTN call from the GXV3140  Take the handset off hook or use the speaker/headset. A dial tone is given; adjust account by pressing the LINE button to select the FXO line.
  • Page 33 2. PSTN Incoming Calls For PSTN incoming calls, if anyone calls the PSTN line number connected to the GXV3140, the phone will ring and the PSTN Call ID will be displayed. User can pick up the call as with any other calls.
  • Page 34 3. FXO Port web UI FXO Port related settings are available in GXV3140 web UI configurations pages under Maintenance/FXO Port. For descriptions on these configuration items and how to configure them, please refer to Page 46 of this document. 4. FXO Port LCD Menu FXO port settings are also available via the phone’s LCD menu.
  • Page 35 Select “FXO Settings”, the LCD will display the following configuration items. Please refer to Page 46 of this document “Maintenance/FXO Port” for descriptions of these items. Figure: FXO Port LCD Configuration FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 35 of 153...

  • Page 36: Call Features

    Delayed Call Forward: Dial *92 + Phone/Ext. Number followed by the # key. Wait for a dial-tone and then hang up. Cancel Delayed Call Forward: Dial *93 and wait for a dial-tone before hanging up. FIRMWARE VERSION 1.0.7.60 CALL FEATURES Table 7: CALL FEATURES GXV3140 USER MANUAL Page 36 of 153...

  • Page 37: Table 8: Gxv3140 Audio/Video Codec Feature Code

    Table 8: GXV3140 AUDIO/VIDEO CODEC FEATURE CODE Codec PCMU PCMA G723 G726-32 G729 G722 L16-256 H.264 H.263 H.263+ FIRMWARE VERSION 1.0.7.60 Feature Code 7110 7111 72632 7200 7202 2631998 GXV3140 USER MANUAL Page 37 of 153...

  • Page 38: Gxv3140 Web Configuration Interface

    Microsoft’s IE or Mozilla Firefox (Java Script must be enabled) ACCESSING THE WEB CONFIGURATION PAGES The GXV3140 Web Configuration Interface URL is http://Phone-IP-Address, where the Phone-IP Address is the IP address displayed on the phone’s LCD screen. To access the phone’s Web Configuration Menu: ...

  • Page 39: Definitions

    Facebook, Browser settings, Internet Radio, Photo Album, Last FM, Youtube, World Photo, Weather, RSS News and Ringtone Manager. STATUS PAGE DEFINTIONS Status/Account Status Account Shows the status of the 3 accounts. Number Shows the extension number of the SIP account. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 39 of 153...

  • Page 40: Advanced Settings Page Definitions

    Address Type This field shows the type of address configured: DHCP, Static IP or PPPoE. IP Address This field shows the IP address of the GXV3140. Subnet Mask This field shows the subnet mask of the GXV3140. Gateway This field shows the Gateway of the GXV3140.
  • Page 41 GXV3140s are behind the same full cone NAT. The Default setting is YES. (This parameter must be set to NO before Direct IP Calling will work) This parameter specifies how often the GXV3140 sends a blank UDP Keep-alive Intervals (s) packet to the SIP server in order to keep the “ping hole”...
  • Page 42 Video Packet Loss Rate Refresh. Users can choose from: Less than 5%, Less than 10%, Less than 15%, Less than 20%, Less than 25%. The default setting is set to Less than 10%. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 42 of 153...

  • Page 43: Maintenance Page Definitions

    This field defines the layer 3 QoS parameter. It is the value used for IP Precedence, Diff-Serv or MPLS. The Default value is 0. Layer 2 QoS This field contains the value used for layer 2 VLAN tagging. The Default FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 43 of 153...
  • Page 44 Maintenance/Time Settings This parameter defines the URL or IP address of the NTP (Network Time NTP Server Protocol) server. The GXV3140 phone may obtain the date and time from the server. The default setting is ntp.ipvideotalk.com. DHCP Option 42 override...
  • Page 45 March to the 1st Sunday of November. Maintenance/Web & Telnet Access Disable Telnet The default value is No. If set to YES, the GXV3140 will not allow any telnet access to the phone. Access Method This defines the access method for web access: HTTP or secure HTTPS protocol.
  • Page 46 Automatic Upgrade Rule Defines the rules for automatic upgrade: Always Check, when F/W suffix/prefix changes, Skip the Firmware Check. Authenticate Conf File Authenticate configuration file before acceptance. The Default setting is FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 46 of 153...
  • Page 47 The default setting is NO. Maintenance/Language Language Selects the language setting for the phone. Maintenance/FXO Port AC Termination Model You can select the AC termination by Country or by Impedance. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 47 of 153...
  • Page 48 Default is Yes. This value should be used in case the PSTN provider uses line power Disconnect drop to indicate call completion to the end point. In this case the GXV3140 will search for a power drop for a preconfigured time frame to disconnect calls.
  • Page 49 Press “Upload” to upload the corresponding file to the phone. The OpenVPN Client key (*.key) required by the OpenVPN server for OpenVPN Client Key authentication purposes. Press “Upload” to upload the corresponding file FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 49 of 153...

  • Page 50: Sip Account Configuration Page Definitions

    Status-> Network Status, but it will still display the LAN IP on the LCD of the phone. SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS The GXV3140 has three lines that can be configured to accommodate independent SIP accounts. Every SIP account has an individual configuration page.
  • Page 51 NAT Traversal This setting decides whether the NAT traversal mechanism is activated. If it is set to “Yes” and STUN server is configured, the GXV3140 will route according the STUN server. In this mode, the STUN client embedded in the phone will communicate with the appointed STUN server to examine which type of Firewall/NAT setting is employed.
  • Page 52 --YES: Accepts all incoming video, this is the default setting; --NO: video is disabled; --Enable/Disable during dialing: Dialing time choice to enable/disable video. DTMF Assigns the mechanism to send DTMF. There are three supported modes: FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 52 of 153...
  • Page 53 2 and the codec is G729 or G711 or G726, the “ptime” value for SDP in the INVITE request will be 20 ms. FIRMWARE VERSION 1.0.7.60 products supports GXV3140 USER MANUAL different Vocoders: including G.722 Page 53 of 153...
  • Page 54 [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand GXV3140 USER MANUAL Page 54 of 153...
  • Page 55 Refer to Use Target header uses the transferred target’s contact header information. Contact The default setting is NO. If it is set to YES, the GXV3140 will play a “beep” Auto Answer sound and answer the phone automatically on the speaker.

  • Page 56: Application Settings Page Definitions

    If set to “Yes”, the phone will replace any duplicate items in the phone with Replace Duplicate Items the item in the new file. The default setting is set to “No”. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 56 of 153...
  • Page 57 Application Settings /Facebook Facebook Account This allows users to configure their account login for Facebook. Click on “ADD” and a pop up window for authentication purposes will FIRMWARE VERSION 1.0.7.60 http://twitter.com GXV3140 USER MANUAL Page 57 of 153...
  • Page 58 Replace Duplicate Items the item in the new file. The default setting is set to “No”. Download Mode Selects the file download mode for the download server. Users can choose FIRMWARE VERSION 1.0.7.60 file://html/index.html GXV3140 USER MANUAL Page 58 of 153...
  • Page 59 Press the “Download” button to trigger the file download. If the user has selected “Local File” for File Source, press “Browse” to bring Local File FIRMWARE VERSION 1.0.7.60 allows users configure GXV3140 USER MANUAL their account login Page 59 of 153...
  • Page 60 If set to “Yes”, the phone will replace any duplicate items in the phone with Replace Duplicate Items the item in the new file. The default setting is set to “No”. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 60 of 153...
  • Page 61 If set to “Yes”, the Skype application will be launched automatically when Start Skype When I Start the Phone the user boots up the phone. Skype Maximum Video Defines the maximum video bitrate for Skype. The default value is 256. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 61 of 153...

  • Page 62: Saving The Configuration Changes

    The Grandstream GXV3140 can be automatically configured from a central provisioning system. When the GXV3140 boots up, it will send TFTP or HTTP request to download the configuration file, “ 000b82xxxxxx.xml” and “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the GXV3140.
  • Page 63 NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The configuration tool is now free to end users. The tool and configuration templates are available for download from http://www.grandstream.com/support/tools FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 63 of 153...

  • Page 64: Lcd Menu And Features

    The GXV3140’s user-friendly LCD MENU provides easy access to a host of features and convenient tools to help simplify a user’s business and personal life. Essentially, the GXV3140 can act like a personal assistant in many ways. In this section, we’ll explore the LCD MENU and Features and explain how users can take full advantage of the GXV3140’s capabilities.
  • Page 65 (see Figure 23). Figure 23: Adding a new contact FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 65 of 153...
  • Page 66 In “Options”, select “Delete” to delete the contact, select “Delete All” to delete all of the contacts in the phone book. In addition to manually adding each phonebook entry, the GXV3140 enables users to share and maintain the phonebook (by means of a XML phonebook) through the web easily. The XML phonebook must be stored on a HTTP/TFTP server.
  • Page 67 The GXV3140 will start downloading the XML Phonebook and display the download status message on the phone’s LCD screen. If the download is successful, the message “Download successful!” will be displayed. This means that all of the phonebook entries in the XML file are now stored in the GXV3140 phonebook.  Example Phonebook File <?xml...

  • Page 68: Call History

    Users may access the phone’s call records through the Call History. Call History allows users to view and manage all calls (Outgoing, Incoming, and Missed). GXV3140 can support up to 20 entries for each Call History type. Call History menu is accessible by selecting “MENU”-> “Call History”. Press F1 to Select Call History.

  • Page 69: Messages

    Figure 26: Call History Screen MESSAGES GXV3140 supports text message feature (currently only English is supported). If two GXV3140s are registered on the same SIP server, text messages can be sent/received between two parties. Similarly, if other IP products support this feature, the text message feature can also be used to send/receive messages between the device and the GXV3140.
  • Page 70 When the user receives a message, the following notification will show up on the LCD screen: Figure 28: New message alert Press F3 to Select OK. This will open the message for the user to view. Figure 29: Composing a message FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 70 of 153...

  • Page 71: Social Networks

    Currently, the maximum content length of the message is 128 characters. SOCIAL NETWORKS The GXV3140 IP Multimedia Phone supports popular online social networking including Skype, Instant Messaging services (Google Talk, MSN, QQ and Yahoo), Twitter, Facebook and Google Voice. SKYPE...
  • Page 72 A Skype account is required in order to use Skype for free voice and video calling. If the user does not have a pre-existing Skype account, a new account can be created using the Skype application login page on the GXV3140. Select the “Don’t have Skype Name?” button to be navigated through the registration process (see figure 32).
  • Page 73 After all the requested items are completed, the “Sign In” button will be activated. Press the “Sign In” softkey to complete the account registration process. (See figure 34). Figure 34: Creating a new Skype account FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 73 of 153...
  • Page 74 Note: Alternatively, users can also log into the web GUI on the GXV3140. Select “Application settings”-> “Skype”. Click on the “Add” button and fill in the account username/password to add the Skype account to the GXV3140.
  • Page 75 Select “View all groups” to review and see all group information within all groups. Settings Users can select “Options”->”Settings” to access four (4) personal setting tabs (General, Call Features, Ringtones, and Privacy). (See figure 37). Figure 37: Skype Settings FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 75 of 153...
  • Page 76 “Keep history for:” menu. To clear call history, users simply need to select the button titled “Clear History”. For automatic user login after powering on the GXV3140, the “Start Skype when I start the phone” checkbox should be selected. To properly save all these settings successfully, users must press the “Save”...
  • Page 77 Next, the “Browse…” button will then be activated. Press “Browse…” and “Open” to access the ringtone file from the File Manager. Press “Save” to successfully set the desired ringtone. (See figure 41.) FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 77 of 153...
  • Page 78 “Allow my status to be shown on the web”. To properly save all these settings successfully, users must press the “Save” soft key button. Figure 42: Skype Privacy Setting FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 78 of 153...
  • Page 79 Figure 44 depicts the screen when a call is being dialed out. To cancel the call before the connection is established; simply press the “Cancel” soft key button. Figure 44: Placing a call with Skype FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 79 of 153...
  • Page 80 When the user receives an incoming call, the window depicted below (see figure 45) will be displayed. The users must select “Accept” or “Accept Audio" or “Reject” before the conversation is established. The GXV3140 supports call hold/resume when using Skype. While on an initial call another call request comes in, press the line button ( conversation should be established (see figure 46).
  • Page 81 NOTE: The GXV3140 does not support Skype conference calls at this time. To place a call to a party outside or not on the user’s current contact list, simply enter the phone number or Skype username by navigating the “Call” tab (see figure 47). For SkypeOut call or calls to an external landline or number, users need to check their credit balance in the account before attempting a call.
  • Page 82 To chat, enter the message in the window and press “Send”. The message, name and timestamp will be displayed in the window. To exit the chat, press “Cancel” (see figure 50) FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 82 of 153...
  • Page 83 To add members to a chat, select “Options”-> “Add members” and add a buddy from the contact list (see figure 52). Select the contact and press “Add”-> “OK”. Once the contact joins, everyone in this group chat room is able to chat with each other. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 83 of 153...
  • Page 84 To view the history of all call events, users can scroll to the “History” tab. By pressing the “Options” soft key, users can delete selected items or clear all history. The ability to remove or block contacts is also FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 84 of 153...
  • Page 85 “Call” or “Chat” after selecting the item. Profile To set user personal information, select the “Profile” tab (see figure 55). Press F1 to change the status from “Online”, “Away”, “Do not Disturb”, “Invisible” or “Offline”. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 85 of 153...
  • Page 86 Figure 56: Skype Options( Edit Skype Profile Information) Figure 57: Edit Skype Profile Information Screen To change the display avatar picture, users can select photos from an existing file or from a snapshot FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 86 of 153...
  • Page 87 The “Change” soft key button will be activated once the correct information is filled in. Press “Cancel” to leave the window without changing the password. Figure 59: Change password for Skype FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 87 of 153...
  • Page 88 (if configured) next time the user starts Skype. Figure 60: Quit Skype To disable the automatic signing in when exiting Skype, press “Options”->“Sign out” to close Skype completely (see figure 61). FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 88 of 153...

  • Page 89: Instant Messenger (Im)

    Options->Accounts->Manage Accounts (Shown in figure 62). Prompts will then appear for login information for the Instant Messaging service of choice (See figure 63). FIRMWARE VERSION 1.0.7.60 Figure 61: Sign out from Skype Figure 62: Manage IM Accounts GXV3140 USER MANUAL Page 89 of 153...

  • Page 90: Twitter

    Twitter. (See figure 65). For greater ease, it is advised to use the web configuration interface to configure user account login. The GXV3140 will remember login information for the accounts so users will only need to setup login credentials once.
  • Page 91 Twitter application. In the Twitter settings page, users can add/delete/edit account information, configure the service URL and list, specify the retweet format, display limit and refresh interval for Twitter. (See figure 67). FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 91 of 153...

  • Page 92: Facebook

    “Login” softkey to configure the login information for Facebook. (See figure 69). For greater ease, it is advised to use the web configuration interface to configure user account login. The GXV3140 will remember login information for the accounts so users only need to setup the login credentials once.

  • Page 93: Google Voice

    Facebook with this application. Figure 70: Facebook Authentication Screen GOOGLE VOICE Google Voice application enables the users to make calls, send messages, manage contacts and FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 93 of 153...
  • Page 94 As can be seen in Figure 71 and Figure 72, press Login then enter the Email and Password. Click Ok to login Google Voice Account. Figure 71: Google Voice Application Screen Figure 72: Google Voice Authentication Screen FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 94 of 153...
  • Page 95 Figure 74: Google Voice Send Messages Scroll down to option “Call”. On the screen, there will be a list of call history shown as Figure 75 below. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 95 of 153...

  • Page 96: Web Browser

    Voice contact list and users could also select the contact to send message or dial out there. In “Account”, users could set up callback number. (See Figure 76) WEB BROWSER The GXV3140 has a full HTML Web Browser for Internet browsing. The web browser is accessible by FIRMWARE VERSION 1.0.7.60 Figure 75: Google Voice Call History...
  • Page 97 “MENU”-> “Web Browser”. After selecting OK, it may take several seconds to load the web browser. When the web browser has finished loading, a default page displaying “Hello, Welcome to GXV3140” shows up on the screen. (See figure 77).

  • Page 98: Multimedia

    79). MULTIMEDIA The GXV3140 provides access to a host of multimedia applications such as Internet Radio, Media Player, Photo Viewer, Photo Album, Gstris, Online Music, Online Video, World Photos and Slide Show. These applications, which provide user entertainment and interactivity, help to position the GXV3140 as the industry’s leading IP multimedia phone.
  • Page 99 User can also configure “My Favorites” by pressing F2 button for “Control”. This will display a toolbar where users can add/delete/modify the favorites list and navigate through the “My Favorites” playlist. (See figure 81). Figure 81: Add Radio Stations to My Favorites FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 99 of 153...

  • Page 100: Media Player

    Figure 82: Select station for Alarm Clock/Slideshow use MEDIA PLAYER The GXV3140’s Media Player allows users to play music files. File formats supported are: MP3, ogg, wav, wma, avi, flv (h263/h264/vp6), mp4 and 3gp. To access the Media Player, select MENU->Multimedia-> Media Player. Press the OK button or F1 to select the Media Player.

  • Page 101: Photo Viewer

    Configurations such as Loop Play, Full Screen, Mute and Minimize can also be found here. Press F4 to exit. PHOTO VIEWER The GXV3140 features a Photo Viewer which allows users to conveniently view their photos. The file formats supported are: png, jpeg, and gif. The application is accessible through Menu->Multimedia->Photo Viewer.

  • Page 102: Photo Album

    “MENU”->”Multimedia”->”Photo Album”. After the Photo Album is loaded, a screen similar to figure 80 will appear. Users can then choose which online photo album to use and press the OK button to begin activation. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 102 of 153...
  • Page 103 Additionally, they are able to configure the phone to use the pictures from the online photo album as screensaver/photo slideshow by selecting it as the “Screen FIRMWARE VERSION 1.0.7.60 Figure 86: Select Online Photo Album Figure 87: Flickr Settings GXV3140 USER MANUAL Page 103 of 153...

  • Page 104: Gstris

    GSTRIS To access games for user entertainment, select “Menu”->”Multimedia”-> “Gstris”. Once the application is opened, users can press F1 and F2 to start/stop or pause the game (See figure 90). FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 104 of 153...

  • Page 105: Online Music

    Figure 90: Gstris ONLINE MUSIC To utilize the GXV3140’s Online Music streaming application, users must have a pre-existing account with Last.fm before listening to online music. Users can select preferred music genre and listen to it To access the Online Music, select “MENU”->”Multimedia”-> “Online Music”.

  • Page 106: Online Video

    Stereo), Mute and Minimize. ONLINE VIDEO Online video streaming is available on the GXV3140 via integration with YouTube. The Online Video application is accessible through “MENU”-> “Multimedia” -> “Online Video”. All YouTube videos are viewable. There are some default video feeds for users to browse through and select the video of interest.

  • Page 107: World Photos

    The World Photos application gives users the ability to view thousands of beautiful photos from countries all over the world. To access this application, select “MENU”-> “Multimedia”-> “World Photos”. Photos are divided into categories by geographical locations, making it easy for users to FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 107 of 153...
  • Page 108 F3 for “Options”. Next, select either “Use as slide show” or “Use as Screen Saver” depending on preference. Users can then select “Add to Favorites” to add the photo album to favorites for easy access and future reference. (See figure 97). FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 108 of 153...

  • Page 109: Slide Show

    Access this application by selecting “MENU”-> “Multimedia”-> “Slide Show”. The source folder for the photos includes: Local folder, an URL, World Photos, Online Photo Album. (See figure 98). Figure 98: Slide Show Settings FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 109 of 153...

  • Page 110: News Videos

    In Figure 99, press Up/Down arrow to the news/videos then select it for the complete content. Figure 99: News Videos In Figure 100, by pressing “Option” softkey, users could configure the settings. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 110 of 153...
  • Page 111 “Items per screen”. For “News type”, users could select the preferred news types by checking/unchecking the box. Press OK to save the settings. Figure 101: News Videos Settings FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 111 of 153...

  • Page 112: Applications

    APPLICATIONS The GXV3140 provides a collection of useful applications that are accessible via MENU including Calendar, Alarm Clock, Calculator, Direct IP Call, File manager, Stock, Currencies, IP2Locations, Weather and Today. CALENDAR The Calendar application is accessed by selecting “MENU”-> “Applications”-> “Calendar”. Users can view the calendar and add events to the calendar.
  • Page 113 To move from year/month/date on the calendar, press F2 for “Tab” so that the date can be adjusted accordingly. Press F3 for “Options”, to view/delete events, synchronize the calendar with Google Calendar or configure additional settings. Press F4 to exit the calendar. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 113 of 153...
  • Page 114 Figure 105: Configure the Holiday Calendar according to country preferences The GXV3140 gives users the ability to display holidays for up to three different countries. The country selected on the top, however, has higher priority than the ones below. If two countries have a holiday on the same day, only the holiday from the top country will be displayed on the desktop phone.

  • Page 115: Alarm Clock

    ALARM CLOCK The GXV3140 provides a flexible alarm clock application that lets users configure a custom alarm tone and alarm time in detail to suit their needs (See figure 107). CALCULATOR The GXV3140 also includes a Calculator application. The calculator application is accessible by FIRMWARE VERSION 1.0.7.60...

  • Page 116: Direct Ip Call

    Figure 108: Calculator Application DIRECT IP CALL Another key feature supported on the GXV3140 is Direct IP Calling. The Direct IP Call application is accessible by selecting MENU->Applications-> Direct IP Call. In the IP address field, enter the IP address of the other party and press the F3 key which corresponds to the “SEND”...

  • Page 117: File Manager

    File manager is a tool that helps to manage files such as music, pictures and documents (see figure 110). Users can manage these documents efficiently through the File Manager by selecting “MENU”-> “Applications”->”File Manager”. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 117 of 153...
  • Page 118 Figure 111: Folders and Files in File Manager Application Users can copy files by pressing ”Options”-> “Copy”. After copying, users can paste the files to the desired directory by selecting “Options”-> “Paste”. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 118 of 153...

  • Page 119: Stock

    STOCK The GXV3140 includes a Stock Market monitoring application that conveniently retrieves current information regarding the stock market. This application is accessible through MENU-> Applications-> Stock. Figure 112: Stock Application As shown in figure 112, the users can use the “Add Stock” option by pressing F1. This adds a new stock to the list after you enter the stock symbol.

  • Page 120: Currencies

    For example: The IP address 67.110.250.152 is mapped to Yorba Linda in California, USA. The time zone is UTC-07:00 and the weather code is USA1267. (See figure 115). FIRMWARE VERSION 1.0.7.60 Figure 114: Currency Convertor GXV3140 USER MANUAL Page 120 of 153...

  • Page 121: Today

    Figure 115: IP2Location Application TODAY The GXV3140 has a convenient “Today” application that gives interesting facts, offers information on what has happened in history today and displays a daily quote. To access the application, select “MENU”-> “Applications”-> “Today”. Next, select any of the subjects listed to view topics including Spotlight, Word, Question, Food, Wine, Birthdays, History and Quote.

  • Page 122: Weather

    (sorted by their geographical location) is provided. Users can also configure the phone to display these updates on the desktop by toggling to the city and select “Options”->”Add to desktop”. Figure 118: Weather Application FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 122 of 153...
  • Page 123 NOTE: Users are able to locate the corresponding international city code on Yahoo Weather (http://weather.yahoo.com/). Search for the city where you are located, and use the 8 digit city code FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 123 of 153...

  • Page 124: Settings

    121: The GXV3140 supports switching of account order. Under Accounts-> Account 1, press the up/down arrow until the right arrow on the page is selected, and press the OK button. At this point, the original account 1 will be switched to account 2.

  • Page 125: Network Settings

    In the “Other” page, users may choose to set the Preferred DNS server, Layer 3 QoS, Layer 2 QoS 802.1Q/VLAN tag and Layer 2 QoS 802.1 priority value. (See figure 124) FIRMWARE VERSION 1.0.7.60 Figure 122: Toggle Account Order Figure 123: Network Settings GXV3140 USER MANUAL Page 125 of 153...
  • Page 126 Figure 124: Network Settings (Other) The GXV3140 supports three wireless modes: 802.11b/g/n and it requires an external Grandstream USB Wireless Adapter. By default, the Wifi function on the phone is disabled. Users can configure the wireless settings on the phone through the phone keypad or through the web configuration interface.
  • Page 127 The Wifi network strength icon ( displayed on the LCD. The users can access the network settings on the phone to view the current IP address and various other network settings. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 127 of 153...
  • Page 128 Network, the phone will use the wired network as it is have a higher priority. The GXV3140 also supports HTTP/HTTPS/FTP proxy for the applications. Users can specify the proxy server for the phone will send the packets to and proxy server will act as an intermediary to route the packets to the destination.

  • Page 129: Time Settings

    TIME SETTINGS The GXV3140 allows the time to be updated automatically through an NTP Server. Users must define the Time Zone or use a Self-defined Time Zone. The display format for the time and date can also be specified by accessing the application and selecting “MENU”->”Settings”->”Time”.

  • Page 130: Maintenance

    Similarly, a factory reset can be performed on the Factory Functions tab. A more detailed step-by-step guide will be given in the “Restore to Factory Default Settings” section that follows. FIRMWARE VERSION 1.0.7.60 Figure 130: Display Settings GXV3140 USER MANUAL Page 130 of 153...
  • Page 131 The Factory Functions page provides some testing diagnostics for the LCD, camera and audio on the GXV3140. (See figure 132) The Debug page (as shown in the figure 133) contains the built-in debug tools for the GXV3140. The debug tools make it more convenient to obtain corresponding information and traces when the system encounters problems.

  • Page 132: Camera

    Users can choose to upload the data to a default server or a user-defined TFTP/HTTP upload server. The file uploaded will be a file associated with the MAC address of the phone. Figure 134: Backup Phone Settings CAMERA FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 132 of 153...

  • Page 133: Call Features

    This camera setting under MENU->Settings->Camera allows the user to modify the camera settings for the GXV3140. Settings such as Color Mode, White Balance, Flicker Control and Lens Correction can be configured. (See figure 135) CALL FEATURES The Call Features menu allows the user to configure Call Forwarding methods (Forward unconditionally, Forward when busy, Forward on no answer) and other features such as Auto-Answer, Call Waiting and DND.
  • Page 134 It also flashes during the boot up process. Figure 137: Other Call Features After the settings are configured, select “Save” to save and activate the settings. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 134 of 153...

  • Page 135: Video Settings

    SCREEN LAYOUT Users can choose between Small Layout, Big Layout, or Custom Layout (by uploading an XML file) by toggling between the Left and Right buttons. FIRMWARE VERSION 1.0.7.60 Figure 138: Video Settings GXV3140 USER MANUAL Page 135 of 153...
  • Page 136 Figure 139: Screen Layout Settings By default, the GXV3140 uses the Big Layout. The Big Layout consists of 4 desktops: Desktop 1/2/3/4 and each desktop is divided into two windows- left and right. Users can configure 11 types of different displays for each window: Skype, RSS news, Weather, Calendar, Analog Clock, Digital Clock, Information, Stock, Horoscope, Today and Demo.

  • Page 137: Softkey

    Users can define the soft/function key functions of the Main Screen and Call Screen; this is accessible by selecting MENU-> Personalize-> Softkey. (See figure 142) FIRMWARE VERSION 1.0.7.60 Figure 140: Desktop for Small Layout Figure 141: Download Custom Layout GXV3140 USER MANUAL Page 137 of 153...

  • Page 138: Screensaver

    Users can personalize the phone by selecting the phone screensaver and the desktop background; this is accessible by selecting MENU-> Personalize-> Screen Saver. The interval and the timeout period can also be specified here. (See figure 143) FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 138 of 153...
  • Page 139 For the background, users can select from 3 different patterns or select a customized background from a file folder. Users can configure the image position to: stretch, whole tile or scale tile. (See figure 144). Figure 144: Background Image Settings FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 139 of 153...

  • Page 140: Language

    File from the TFTP/HTTP server can also be downloaded to expand to the language selection menu. MY PROFILE This screen allows users to configure the login username and password for the phone. (see figure 146) FIRMWARE VERSION 1.0.7.60 Figure 145: Language Settigns Figure 146: Profile Settings GXV3140 USER MANUAL Page 140 of 153...

  • Page 141: Tones

    The Tones Manager configures the alarm tone, event alert tone, new message tone and different ringtones for the 3 SIP accounts. The Tones menu is accessible by selecting “MENU”-> “Personalize”-> “Tones”. (See Figure 148) FIRMWARE VERSION 1.0.7.60 Figure 147: Configure Password for Profile GXV3140 USER MANUAL Page 141 of 153...
  • Page 142 Account Tone configuration is also available via LCD menu. (See figure above) For the incoming ringtone configuration, users can configure up to three distinctive ringtones for the matching incoming caller ID. FIRMWARE VERSION 1.0.7.60 Figure 148: Event Tone Settings GXV3140 USER MANUAL Page 142 of 153...

  • Page 143: Info

    -> “Info”. (See figure 150). The number and the status of the three SIP accounts can be viewed in the Account tab. Figure 150 System information such as Product Model, Hardware Version, Part Number, System Up Time FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 143 of 153...
  • Page 144 Users can view the Network Information (MAC address, Address Type, IP address, Subnet Mask, Gateway, DNS Server and NAT Type) in the Network tab.(See figure 152) Figure 152: Network Info FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 144 of 153...

  • Page 145: Additional Tips For The Gxv3140 Ip Multimedia Phone

    ADDITIONAL TIPS FOR THE GXV3140 IP MULTIMEDIA PHONE RETRIEVING MINIMIZED APPLICATIONS To retrieve the minimized application with ease, return to the desktop and press the OK button for 3 seconds. A shortcut will appear displaying the minimized applications, use the left/right navigation keys and the OK button to toggle, select and maximize to the application.

  • Page 146: Input Using Soft Keyboard

    Figure 154: GXV3140 Snapshot INPUT USING SOFT KEYBOARD With the USB mouse connected to the phone, users can make use of the soft keyboard. Press F2 to toggle between the input method until it displays SKB. (See figure 155). Figure 155: Input using soft keyboard FIRMWARE VERSION 1.0.7.60...

  • Page 147: Customizing The Gxv3140 Ip Multimedia Phone

    CUSTOMIZING THE GXV3140 IP MULTIMEDIA PHONE GXV3140 IP Multimedia Phone allows users to customize the GUI desktop layout as well as GUI configurations on the phone, offering users with flexibility and control. This includes display/hide certain applications, configure parameters on the phone with specific configuration files, control the display appearance and enable/disable some applications and much more.

  • Page 148: Software Upgrade

    F3 softkey to save the new settings. UPGRADE VIA WEB BROWSER CONFIGURATION PAGE Open a web browser and enter the IP address for the GXV3140. Next, log in with the administrator username and password. Under Maintenance, select “Upgrade and provisioning”, enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP or HTTP/HTTPS.

  • Page 149: Configuration File Download

    Microsoft IIS web server. Note: When the GXV3140 boots up, it will send a TFTP or HTTP request to download the configuration file cfgxxxxxxxxxxxx”( “xxxxxxxxxxxx” is the MAC address of the phone). If it is a normal TFTP or HTTP upgrade, the following messages “TFTP Error from [IP ADRESS] requesting cfg000b82023dd4 : File does...

  • Page 150: Restore Factory Default Settings

    Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. There are two methods to restore the GXV3140 to the factory default settings. RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU The steps to restore the phone to factory default settings through the LCD menu are as follows: Step 1: Select “MENU”...

  • Page 151: Restore To Factory Default Settings Via The Web Interface

    Step 1: Login to the system configuration page through a web browser and select “Maintenance”. From the menu on the left, select “Upgrade and Provisioning”. This will bring up the upgrade and provisioning page. (See figure 158) FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 151 of 153...
  • Page 152 (Full Reset/User Data Reset/VoIP Data Reset). A dialog box will pop up (as shown in figure 159) Figure 159: Warning message for factory reset the phone Click OK to restore the phone to factory settings. FIRMWARE VERSION 1.0.7.60 GXV3140 USER MANUAL Page 152 of 153...

  • Page 153: Experiencing The Gxv3140 Multimedia Phone

    EXPERIENCING THE GXV3140 MULTIMEDIA PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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