Page 1
Enterprise PoE IP Phone VIP-560PT / VIP-560PE User’s manual Version 1.1...
Page 2
Copyright (C) 2010 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted.
Page 3
Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.
Table of Contents Chapter 1 Introduction..................6 Overview ............................6 Package Content...........................7 Physical Details..........................7 Front View and Keypad function ...................7 Rear View..........................10 Phone Screen Features ......................10 Chapter 2 Preparations & Installation............12 Physical Installation........................12 Administration Interface......................14 Web configuration access.....................14 Chapter 3 Network Service Configurations..........15 Configuring and monitoring your IP Phone from web browser..........15 Manipulation of IP Phone via web browser.................15 Network configuration via web configuration interface............16...
Page 5
Codec Selection ........................32 Contact ..........................33 Appendix A Voice communications ..................35 Case : Voice communication via IP PBX (IPX-300) ............35 Appendix B Expansion Module-VIP-56EXT Installation............37 Appendix C Frequently Asked Questions List ................39 Appendix D Specifications ......................41...
4-line professional PoE IP Phone. To bring the most satisfaction to customers, the VIP-560PT / VIP-560PE is the ideal choice for a business to deploy by using IP PBX service. The standard features of the VIP-560PT / VIP-560PE include 4-line, dual 10/100 switched Ethernet ports and integrated IEEE power over Ethernet (802.3af) circuitry for offering a...
Product Features • IEEE 802.3af (Power over Ethernet) compliant • Full-Featured enterprise SIP Desktop Phone • Full duplex speakerphone (both Mic and Speaker) • Large 4-level gray scales LCD (240 x 160) with backlight • Efficient installation deployment of IP PBX solution •...
Page 8
Message LCD screen Mute Line Key Headset Status light Service Soft Key Programmable Directories Button MENU Navigation Volume Conference Back Transfer Microphone Redial Speaker Hold Number Keypad Keypad Description Toggles the headset on or off. Headset Red light means the feature is enabled. Toggles the Mute feature on or off.
Page 9
To Redial the last number. Redial Transfer Transfer redirects a connected. Hold Put a call on hold. Basic Call Handling: Press “#” sends out a call (default). Number Keypad Toggles the speakerphone on or off. Speaker 1) Flashing (Red): There is an incoming call. 2) Steady (Red): Pick up and enter normal call.
To connect the expansion module (VIP-56EXT) at IN port. Please don’t connect PoE injector and AC adapter to Note VIP-560PT/VIP-560PE at the same time, this may make the effect of current pulse and then cause device damage. Be Phone noted to power the SIP IP phone either from 802.3af PoE or...
Page 11
Screen Features This is what your main phone screen might look like with an active call. Graphic Icon Description Time and Data Display current time and data. Call activity Area Displays calls per line, including caller ID, for the highlighted line. Missed calls tips Show the number of missed calls.
Chapter 2 Preparations & Installation Physical Installation VIP-560PT/560PE: Enterprise PoE SIP IP Phone (2 x RJ-45, 1 x PoE for LAN interface) Step 1: Handset Connection Plug Handset Core with Handset and Handset Jack Step 2a: Connecting Power Adapter and Network The power adapter not bundles in standard pacage.
Page 13
Step 2b: Connecting Power via PoE interface and Network In the VIP-560PT/VIP-560PE can be powered without external power, if connecting to an IEEE802.3af PSE devices such as 802.3af POE injector/hub or 802.3af POE Switch. Please don’t connect PoE injector and AC adapter to...
Step 5: Login Prompt Use web browser (Internet Explorer 6.0 or above) to connect to 192.168.0.1 (type this address in the address bar of web browser). You’ll be prompted to input user name and password: admin / 123. Administration Interface The IP Phone provides GUI (Web based, Graphical User Interface) for machine management and administration.
Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone from web browser The IP Phone integrates a web-based graphical user interface that can cover most configurations and machine status monitoring. Via standard, web browser, you can configure and check machine status from anywhere around the world.
Network configuration via web configuration interface Execute your web browser, and insert the IP address (default: 192.168.0.1) of IP Phone in the address bar. After logging on machine with username/password (default: admin / 123), browse to “Network” configuration menu:...
Page 17
Network Parameter Description IP Phone IP address LAN IP address of Default: 192.168.0.1 IP Phone Subnet Mask LAN mask of Default: 255.255.255.0 IP Phone Default Gateway Gateway of Default: 192.168.0.254 After confirming the modification you’ve done, please click on the Submit button to apply settings and the machine will be reboot to make the settings effective.
Chapter 4 VoIP IP Phone Configurations General Settings You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the New Call signifies softkey.
Page 19
1) Flashing (Red): There is an incoming call. 2) Steady (Red): Pick up and enter normal call. If you want to... Then... 1)Hear the dial tone. Place a call using the Pick up the handset; 2)The first line light. handset 3)Enter number.
Placing a Call Here are some easy ways to place a call on IP Phone. If you want to... Then... 1)Hear the dial tone. Place a call using the Pick up the handset. 2)The first line light. handset 3)Enter number. 4)Press “#”...
If you want to... Then... 1) Your phone ring. Answer with a handset Pick up the handset 2) Line button of the Answer with the Press Speaker button or press the Line ringing line is Red and flashing, speakerphone button flashing Red or press Ans Light strip is Red (Non-headset mode)
another call on the other line Using Hold and Resume You can hold and resume calls. You can take a call in one line at anytime, and the other lines would be hold. As a result of that, you can switch different calling line on IP Phone. If you want to...
(Blind transfer) 4) Press “#”(default) or press Send, then transfer the call or wait five seconds(default)then transfer the call Blind transfer to the 1) Press TRANSFER button or press Transf held line 2) Press the Line button of held line Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you.
If you want to... Then... Invite the transfer recipient into a 1) When the transfer recipient answer the call, press conference in a transferring CONFERCENCE button or Confe on your phone. 2) Then the held one, transfer recipient and you will be into a conference.
-Asterisk BLF: In the Speed dial based on the increase in BLF (Busy line detection) function -Account: Speed Dial hot keys using the account -Name: Description of this hot-key, -Number: Need to speed dial numbers 4) Press Submit to save the changes Using the phone book You can store a large number of contacts in your phone's directory.
Page 26
Modify to set and modify. -Group name: name of the group -Description: description of the group 5) Press Submit soft key to complete Modify group 1) Press Contac soft key or press MENU button > “Phone book” or press Directories button > “Phone book”. 2) Press Modify soft key.
one contact, press Dial to enter the interface of “call options”, select the one you want to call and press Dial ) Modify the relative account 1) Open your web browser; enter the “web” interface. (For details, of a contact you can refer to 7.Web Settings.) 2) Open “Contact”...
for you IP phones. Use phone keypad to setting. Press MENU or OK button to the main menu, Use the navigation keys to select menu, press OK button to confirm menu selections, press C button or Del to delete input information.
(The default With the same account) -user pwd*: the user password matched with the SIP server. -Description: description of this account -SIP1*: the primary SIP server, By default all calls through the server -SIP2: the secondary SIP, When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600.
-DNS1: enter IP address of the primary DNS server -DNS2: enter IP address of the secondary DNS server -Web port: the default Web port is 80, if you change it (for example change it to 88), you must use IP and Web port to login the web page (for example http://192.168.0.200:88).
-Headset mic volume: Headset microphone input volume Web Settings We can configure the IP Phone handier through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser.
Authenticate Name It is authenticated ID for authentication. Password It is provided by administrator for registration. SIP Server Server for registration, provided by administrator. Register Expire Time IP phone automatically registered every time. Expansion Module Expansion module is extended Hotline function; you can believe it support more hotline by using Expansion module.
To enable/disable the codecs: Choose Audio-> Audio Codecs 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press >> << to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose.
Page 34
click Delete All Contact . 2) When you add a contact or edit an existed contact, you can set several parameter as follow: Phone book Serial number Serial number of a contact Description Description of a contact Name Name of a contact Phone n You can add 5 different phone number for every contact Group...
(192.168.0.50) Machine configuration on the VIP-560PT: STEP 1: Log in IPX-300 and create two testing accounts/password: 100 / 123 (for VIP-560PT-A), and 200 / 123 (for VIP-560PT-B) for the voice calls. STEP 2: Please log in VIP-560PT-A via web browser, browse to the”SIP Account -> Account 1”...
Page 36
To verify the VoIP communication, please pick up the telephone. Dial the destination number to make call between SIP clients. For example, VIP-560PT-A (with number 100) with keypad number 200 to VIP-560PT-B, or reversely makes calls from SIP client (VIP-560PT-B) to the...
Appendix B Expansion Module-VIP-56EXT Installation In this section, we’ll introduce how to install the Expansion Module- VIP-56EXT with VIP-560PE Step 1. Mounting Bracket Fasten 4 screws to daisy chained with VIP-560PE Step 2. Connecting RJ-45 cable Connecting IN port with VIP-560PE’s EXT port Step 3.
Page 38
Step 4. Foot-stand Adjust Pressing Foot-stand button to adjust the same angle with phone base Hold the two buttons before adjust the stand angle, bend Note the stand without holding the button will damage the stand.
2. Make sure that the DHCP server is on, and there are available IP addresses in the server. 3. Try to set your LAN port to static IP client mode. Q3: [VIP-560PT/VIP-560PE] During a call, I can not hear any voice? A3: 1.Make sure Your handset is tightly connected with the phone.
Page 40
2. Select the correct file you want to download to the IP Phone then click the “Upgrade” button. Q9: [VIP-560PT/VIP-560PE] How to adjust volume? A9: During a call, press VOL+▲/ VOL-▼ key to adjust the volume of earpiece or speaker.
Appendix D Specifications Product Enterprise PoE IP Phone Model VIP-560PT VIP-560PE Hardware 1 x 10/100 Base-TX RJ-45 port (802.3af support) 1 x 10/100 Base-TX RJ-45 port Display 240 x 160 pixels LCD with backlight Supports Expansion Module Up to 6 x VIP-56EXT ( 192...
Page 42
Placed Calls Date / Time Display Speed dial configuration (mapped to 8 speed dial key) Network Setting Time Zone Setting SIP port configurable RTP port configurable Call Forward: Busy Forward / No Answer Forward / Unconditional Forward Call Waiting Call Transfer Call Hold 3-Way Conference DND (Do Not Disturb)
Need help?
Do you have a question about the VIP-560PT and is the answer not in the manual?
Questions and answers