Miscellaneous; Troubleshooting - Doro 430 Manual

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Troubleshooting

Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is
resolved, the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the fault is
with the line. Please inform your local telephone company. Check that charge contacts
in handset and base unit are clean.
The phone rings, but no number is displayed
- This function requires a Caller ID subscription with the service provider.
- The call may be an international call (no data received), or from a private or
withheld number.
- It may not be possible to receive Caller ID if the phone is connected to a PBX system.
The telephone doesn't work
- Check that the adapter and the telephone cord are connected to the base unit and to
the mains.
- Check that you have selected Tone Dial.
- Check that the handset batteries are charged.
I can't send or receive SMS messages
- You have to subscribe to a service.
- Check that the correct phone number has been stored for the service in question.
Warning tone during call/Cannot connect
- Batteries may be low (charge handset).
- Handset may be close to range limit (move closer to base unit).
The telephone keeps ringing
- Some of the telephone's ringing signals do not follow the line signal, which means
that the signal may continue for up to 10 seconds after answering a call in a
different telephone.
If the telephone still does not work, contact the shop where it was purchased. Don't
forget the receipt or a copy of the invoice.
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Miscellaneous

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