Xerox Color C75 Press User Manual page 156

Problem solving
Output is not straight but slanted at an angle.
Cause: Original document issues or paper tray problems.
Remedy:
Ensure that the paper loaded is within machine specifications. Go to the Specifications
chapter for information on paper specifications and storage.
Load a new ream of paper into the selected paper tray.
Open the front door and check that there are no obstacles in the paper path.
Go to the Jam Clearance topic for information on clearing the paper paths.
Ensure that your original is loaded face down and to the rear left of the document
glass.
Align your document with the edges of the glass.
Check that your originals are flat and in good condition.
Uneven Density, Light or Dark Areas
Cause: Color settings may need adjusting
Remedy: Access the Color Effects screen by selecting the Image Quality tab. Check
that the Shadow Suppression option is selected.
Output has inconsistent shading, one side of the document is faded the other side not.
Cause: Check Document Feeder
Remedy: Open, then fully close the Document Feeder.
Unfused Toner Rubs Off
Cause: Paper being used may not be within machine specifications.
Remedy: Ensure that the paper loaded is within machine specifications. Go to the
Specifications chapter for information on paper specifications and storage.
Ink on the output is not permanent and smears, smudges and rubs off.
Cause: Paper in tray may need to be replaced.
Remedy: Load a new ream of paper into the selected paper tray.
Misregistration or Image Shift
Cause: Paper guides on tray may not be adjusted correctly.
Remedy: Ensure that the paper tray guides are against the edges of the loaded paper.
The output image is not in the correct position and some of the image may be cut off.
Cause: The original documents may not be loaded correctly.
Remedy: Perform the following:
If you are copying your original from the Document Feeder, ensure that your original
is loaded face up and the document handler guides are against the edges of the
loaded originals.
If you are copying your original from the Document Glass, ensure that your original
is loaded face down and to the rear left of the document glass.
10-36 Xerox Color C75 Press
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User Guide