Xerox Color C75 Press User Manual page 154

Problem solving
Paper is delivered by the machine, but no image is present.
Cause: Original may not be loaded correctly.
Remedy: If you are copying your original from the Document Glass, ensure that your
original is loaded face down and to the rear left of the document glass.
White Lines, Streaks, Spots, Bands or Deletions
Cause: Media being used may not be within machine specifications.
Remedy: Ensure that the paper loaded is within machine specifications. Go to the
Specifications chapter for information.
Output contains white stripes either dotted or continuous, has scratches or areas of
white where the original was a dark image.
Cause: Paper may be damaged.
Remedy: Load a new ream of paper into the selected paper tray.
Partially Blank or Half Image
Cause: Originals may not be loaded correctly.
Remedy: Perform the following:
If you are copying your original from the Document Feeder, ensure that your original
is loaded face up and the document handler guides are against the edges of the
loaded originals.
If you are copying your original from the Document Glass, ensure that your original
is loaded face down and to the rear left of the document glass.
Output has a black border at the edge, only some of the image is visible.
Cause: Current copy selections may not be correspond with original size or type.
Remedy: Perform the following:
Remedy: Ensure that the paper size and type is correctly set for the selected paper
tray.
If you are copying your original from the Document Glass, select the paper size
required to make the copy. DO NOT use the Auto Paper option.
Blurred or Distorted Image
Cause: The Document Feeder may need cleaning.
Remedy: Using a lint-free cloth, lightly dampened with Xerox Anti-Static or General
Cleaning Fluid or another suitable non-abrasive glass cleaner, clean the:
Document Glass and
Document Feeder white underside.
Output is unclear and out of focus. Some areas have been stretched or shrunk.
Cause: Originals may not be loaded correctly.
Remedy: Perform the following:
Remedy: Open, then fully close the Document Feeder.
If you are copying a bound original from the Document Glass, press down on the
original. Be careful not to damage the binding of your original.
10-34 Xerox Color C75 Press
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User Guide