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3
Troubleshooting
Some problems can be resolved quickly by power cycling the printer: Turn off your printer,
wait five seconds, then turn on the printer.
Quick links for troubleshooting
Go to...
www.kodak.com/go/aiosupport
www.kodak.com/go/aiotroubleshooting
www.kodak.com/go/aiodownloads
www.kodak.com/go/inkjetnetworking
www.kodak.com/go/aiomanuals
www.kodak.com/go/contact
For...
– answers and resources, use Search or
select a support category.
– error codes/messages, use the error code
or message in the Search field.
help with hardware issues.
the latest software and firmware.
answers about wireless networking.
instructions and recommended system
requirements; see the Extended User Guide
for your printer.
issues that you cannot resolve, provide the
following:
– printer model (located on the front of the
printer)
– Kodak Service Number (located inside
printer when you open the access door)
– Computer model, operating system, and
version of Home Center Software
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