General Information; Guarantee - BT Studio User Manual

General information

Your BT Studio is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below the guarantee will provide
for the repair of, or at BT's or its agent's discretion, the
option to replace the BT Studio, or any component thereof,
(other than the batteries), which is identified as faulty
or below standard, or as a result of inferior workmanship
or materials. Products over 28 days old from the date
of purchase may be replaced with a refurbished product.
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover the batteries and any
faults or defects caused by accidents, misuse, fair wear
and tear, neglect, storm damage, tampering with the
equipment, or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory rights.
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 28, or contact the BT Studio Helpline
for assistance:
Helpline
In the unlikely event of a defect occurring, please follow
the Helpline's instructions for replacement or repair.
30
, 9am to 5.30pm Monday to Friday.