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General information
Cleaning
Simply clean your product with a damp (not wet) cloth, or an
antistatic wipe. Never use household polish as this may damage the
product. Never use a dry cloth as this may cause static shock.
Service
Within the 1 year guarantee period
If you experience a problem with your Airway product you should
contact the Airway Helpline on 0845 602 1790. Calls are charged at
local rates.
An extended Helpline scheme is available which extends the
Helpline service beyond the initial 12-month period. Please contact
the Airway Helpline on 0845 602 1790 for details.
Outside the 1 year guarantee period
If your Airway product needs repair after the warranty period has
ended, the repair must meet the approval requirements for connection
to the telephone network. We recommend that you call the Airway
Helpline on 0845 602 1790 and ask for details of our recommended
repair agents.
If you have to return your Airway product
Contact the Airway Helpline on 0845 602 1790. They will arrange
for collection of your product and the delivery of any replacement
items whilst within the guarantee period or extended Helpline
scheme.
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