Second Attendant; Groups; Call Groups (Cg) - Siemens HiPath 1100 User Manual

Functions used for receiving calls
Step by step
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If your HiPath 1100 is configured for "Seizure of a
specific line" (consult the system's support tech-
nician), press the Flash key before selecting your
mailbox.
In DEC telephones, use "Suffix dialing" (MF)
page 36.

Second attendant

When a second attendant is configured, it receives calls
forwarded by the first attendant (an extension or group)
to the second attendant (an extension or group). This
occurs when the first attendant is not available or does
not answer the call within a specified period of time.
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Groups

A group consists of extensions joined by type or prox-
imity. Its goal is to prevent calls from going unanswered
when an extension is busy or absent.

Call groups (CG)

Up to 10 Call groups (CG) may be configured and called
by entering a specified number.
When a call to the group is received, it rings at all the
extensions for that group. The first user (telephone) to
answer the call initiates conversation with the caller.
Once the call is answered the other telephones stop
ringing.
n
Lift the handset.
Enter the Call group number.
w
Wait for the call to be answered.
s
Start conversation.
[1] A second attendant may also consist of a Fax/DID
Refer to the programming manual: Programming an extension -
second attendant for MSN, and Programming an external line -
Timeout for a second attendant to answer a call on an analog trunk.
[2] See Programming an extension - groups, in the Programming man-
ual.
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