SMC Networks Barricade SMC7401BRA User Manual page 4

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IMITED ARRANTY
SMC's Limited Warranty Statement
Limited Warranty Statement: SMC Networks Europe ("SMC") warrants its
products to be free from defects in workmanship and materials, under
normal use and service, for the applicable warranty term. All SMC products
carry a standard 2 year limited warranty from the date of purchase from SMC
or its Authorised Reseller. SMC may, at its own discretion, repair or replace
any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavour
to repair or replace any product returned under warranty within 30 days of
receipt of the product. As new technologies emerge, older technologies
become obsolete and SMC will, at its discretion, replace an older product in
its product line with one that incorporates these newer technologies
The standard limited warranty can be upgraded to a 5 year Limited
Lifetime * warranty by registering new products within 30 days of
purchase from SMC or its Authorised Reseller. Registration can be
accomplished via the enclosed product registration card or online via the
SMC web site. Failure to register will not affect the standard limited
warranty. The Limited Lifetime warranty covers a product during the Life
of that Product, which is defined as a period of 5 years from the date of
purchase of the product from SMC or its authorised reseller.
All products that are replaced become the property of SMC. Replacement
products may be either new or reconditioned. Any replaced or repaired
product carries, either a 30-day limited warranty or the remainder of the
initial warranty, whichever is longer. SMC is not responsible for any
custom software or firmware, configuration information, or memory data
of Customer contained in, stored on, or integrated with any products
returned to SMC pursuant to any warranty. Products returned to SMC
should have any customer-installed accessory or add-on components, such
as expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are returned
with the product.
Customers must contact SMC for a Return Material Authorisation number
prior to returning any product to SMC. Proof of purchase may be
required. Any product returned to SMC without a valid Return Material
Authorisation (RMA) number clearly marked on the outside of the
package will be returned to customer at customer's expense. Customers
are responsible for all shipping charges from their facility to SMC. SMC is
responsible for return shipping charges from SMC to customer.
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