Safety Instructions; Maintenance & Troubleshooting; Safe-T-Beam - Genie H User Manual

To reduce the risk of severe injury or death:
22 1. READ AND FOLLOW ALL INSTRUCTIONS.
2. Never let children operate or play with the door controls. Keep the remote control away from children.
3. Always keep the moving door in sight and away from people and objects until the door is completely
closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5. Test operator monthly. The door MUST reverse on contact with a 1
laid flat) at the center of the doorway on the floor. After adjusting either the force or the limit of travel,
retest the door Opener. Failure to adjust the Opener properly may cause severe injury or death.
6. When possible, use the emergency release only when the door is closed. Use caution when using this
release with the door open. Weak or broken springs are capable of increasing the rate of door closure
and increasing the risk of severe injury or death.
7. KEEP DOORS PROPERLY BALANCED. See Owner's Manual. An improperly balanced door increases
the risk of severe injury or death. Have a qualified service person make repairs to cables, spring
assemblies, and other hardware.
SAVE THESE INSTRUCTIONS.
8.
10
MAINTENANCE
ROUTINE MONTHLY MAINTENANCE
1. Door springs and hardware.
• Do not operate garage door automatically or
manually if springs are broken.
– CONTACT A PROFESSIONAL FOR SERVICE.
2. Door balance.
• Close the door.
• Pull emergency release knob down to release
door from carriage assembly.
• Raise door manually approximately 3 feet.
– Door should stay in that position or close
very slowly.
– If door moves quickly, HAVE DOOR SERVICED
BY A PROFESSIONAL.
• Close the door.
• Pull emergency release knob toward power
head to place release lever in engaged position.
– Operate door using remote.
– Door will re-attach itself to carriage assembly.
3. Contact reverse.
• Place a 2" x 4" board laid flat on floor.
– In center of garage door opening.
• Close door by using wall button or
remote control.
– Door fails to reverse on contact with board see
Section 7 "CONTACT REVERSE
– Operator still fails CONTACT A
SERVICE PROFESSIONAL.
IMPORTANT SAFETY INSTRUCTIONS
"
.
:
WARNING
1

4. Safe-T-Beam

• Use Self-Diagnostic STB system Troubleshooting
information to maintain safe operation (Below).
TROUBLESHOOTING GUIDE
Use This Guide To Correct Problems With Door Operator.
If These Solutions Do Not Work,
Call Customer Service at 1.800.35.GENIE
STB SYSTEM TROUBLESHOOTING
SOURCE
RED LED GREEN LED
ON
OFF
OFF
2 BLINKS, PAUSE
(REPEAT)
2 BLINKS, PAUSE
(REPEAT)
3 BLINKS, PAUSE
(REPEAT)
4 BLINKS, PAUSE
(REPEAT)
NOTE: IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU:
• DISCONNECT THE STB SYSTEM FROM THE OPERATOR
• HOLD WALL CONTROL BUTTON DOWN UNTIL DOOR IS CLOSED
(REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)
For Answers: CALL CUSTOMER SERVICE
/ " high object (or a 2" x 4" board
2
System.
®
SELF-DIAGNOSTIC
SENSOR INDICATED
CONDITION
NORMAL OPERATION
ON
1. POWER HEAD NOT
OFF
POWERED
2. WIRING FROM
POWER HEAD BAD
1. WIRING TO 1. CHECK WIRING
ON
SOURCE MISSING
OR BAD
2. REMOVE POWER
2. POWER HAS BEEN
INTERRUPTED
1. BEAM NOT ALIGNED 1. CHECK ALIGNMENT
ON
2. BEAM OBSTRUCTED 2. CHECK FOR
3. SENSOR DEFECTIVE 3. CALL CUST. SERV.
1. WIRE TO SENSOR 1. CHECK WIRING
OFF
MISSING OR BAD
2. CALL CUST. SERV.
2. SENSOR DEFECTIVE
1. SENSOR RECEIVING 1. ATTEMPT TO
ON
INTERFERENCE
2. CALL CUST. SERV.
1. SOURCE NOT 1. CALL CUST. SERV.
ON
SENDING PULSES
2. CALL CUST. SERV.
2. SOURCE DEFECTIVE
at 1.800.35.GENIE
REQUIRED
ACTION
NONE REQUIRED
1. CHECK BREAKERS,
FUSES, PLUGS
2. CHECK WIRING FOR
OBVIOUS SHORTS
AND REAPPLY
OBSTRUCTION
DETERMINE SOURCE
OF INTERFERENCE