Foscam FI8918 User Manual page 37

WWW.FOSCAM.COM FI8918/FI8918W User Manual
If it still show this error after obtain IP from DHCP server. Please check local area connection of
your computer, change subnet, gateway of the camera. Keep them in the same subnet of your
computer. (Figure 2.5)
4.1.3 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn't installed
correctly you will see no video image. There are two ways to resolve this problem:
1) Install "IP Camera Tool", ActiveX controller is installed simultaneity （recommendable） . (Figure
2.10~Figure 2.12)
2) Download ActiveX controller and set the safety property of IE in the PC when you view it first
time: IE browser Tool Internet Proper Security Custom Level ActiveX control and
Plug-ins. Three options of front should be set to be "Enable", The ActiveX programs read by the
computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plu-ins
Figure 4.1
If you allow the activeX running, but still could not see living video, only a red cross in the center
of the video. There is a yellow light in the device status.
Not green. Please change another port number to try. Don't use port 80, use port 85, 8005.etc.
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Tel: 86 755 2674 5668 Fax: 86 755 2674 5168