Foscam FI8910W User Manual
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Foscam FI8910W User Manual

Indoor pan/tilt wireless ip camera
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V50.04
User
Manual
User
Manual
Model: FI8910W
Indoor Pan/Tilt Wireless IP Camera
Color: Black
Color: White

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  • Page 1 V50.04 User Manual User Manual Model: FI8910W Indoor Pan/Tilt Wireless IP Camera Color: Black Color: White...

  • Page 2: Table Of Contents

    3.4 User Settings..................................22 3.5 Multi-Device Settings...............................22 3.6 Basic Network Settings..............................29 3.7 Wireless Settings................................32 3.8 ADSL....................................36 3.9 UPnP Settings.................................. 36 3.10 DDNS Service Settings..............................37 3.11 Mail Service Settings..............................41 3.12 MSN Setting..................................42 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 3 3.18 Restore Factory Settings.............................. 55 3.19 Reboot Device................................56 3.20 Log....................................56 3.21 Back....................................57 4 Appendix..............................57 4.1 Frequently Asked Questions............................57 4.2 Default Parameters................................62 4.3 Specifications..................................62 5 Phone Apps............................64 6 Obtaining Technical Support......................64 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 4: Security Warning

    Security Warning Safeguarding Your Privacy Foscam cameras require good security practices to safeguard your privacy. You can help protect your camera by changing the default username and/or password. Input a username and/or password that is at least 8 – 10 characters or longer.

  • Page 5: Key Features

    Controlling the IPCAM and managing images is simplified by using the provided web interface across the network utilising either wired or wireless connectivity. FOSCAM provides Phone APPs for Android and iPhone users, please search “Foscam viewer” and install it through APP Store, then you can view your camera directly as a computer.

  • Page 6: Read Before Use

    ● Wi-Fi Antenna×1 (only available for wireless model) ● Quick Installation Guide×1 ● DC Power Supply×1 ● Security Warning Card × 1 ● Mounting bracket×1(option) ● Network Cable×1 1.4 Physical Description Front Panel Figure 1.1 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 7: Back View

    There are some labels located of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 8: Hardware Installation

    Step2: Adjust the bracket to make the camera facing to the monitoring area. Step3: Manually tighten the screws to lock the camera and the bracket. 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 9: Login Window

    Figure 2.1 Section1 Select Language FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on. You can select the language you need via pull down the dropdown toolbar and click on the language to switch. Section2...
  • Page 10 .foscam. Figure 2.2 Section 1 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section 2 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode.

  • Page 11: Surveillance Window

    Select the ActiveX mode and you will enter the surveillance window. Figure 2.3 Section1 Device Name Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.1 and read how to set it) Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 12 The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5). Figure 2.4 Section3 Image Parameters Settings Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 13 Default parameter is 6, you can adjust the brightness of the image by clicking plus or minus button. Contrast Default parameter is 4, you can adjust the contrast of the image by clicking plus or minus button. Preset/Go Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 14 You can flip the image by enabling Flip button, or mirror the image by enabling Mirror button. Section4 Pan/Tilt Control 1----Up control button 2----Down control button, 3----Left control button 4----Right control button, 5----Up-Left control button 6----Up-Right control button Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 15 People will hear your talking through the camera’s built-in speaker. Click the icon again and stop talking. 4------Audio Button Click the audio icon , and it changes to , then you will hear sound Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 16 For example, double click right mouse, then left click on the up corner of the screen, you can see the arrow, press the left mouse, and the camera’s lens will moving towards the up direction. Double click right mouse again, cancel onscreen mouse control. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 17 Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 18 For the first time using audio, you need to download and install VLC plugin, Click Audio, and you can see the download website. Figure 2.7 During the installation, you must select Mozilla plugin as in Figure 2.8. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 19: Advanced Camera Settings

    .foscam. .foscam. Figure 2.8 3 Advanced Camera Settings Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 20: Device Status

    Double click the the icon “IP Camera.exe” , select the camera IP, right click and select the Basic Properties, you can also see the Firmware Version and MAC Address, such as the following screen: Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 21: Alias Settings

    Figure 3.2 Figure 3.3 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 22: Date & Time Settings

    Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time. If your country implements the Daylight Saving Time, that option can also be selected. Go to Data &Time Settings. Select the time zone belong to your region. Figure 3.5 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 23: User Settings

    If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 24 1 Click it, alias, host and HTTP Port will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Figure 3.7a Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 25 .foscam. .foscam. Click Submit after add all cameras. Figure 3.7b Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 26 DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 3.10) Login to the first camera using a DDNS domain name and port. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 27 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.11) NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 28 2---- Fill in the 2nd camera’s DDNS host not LAN IP 3---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 29 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 3.13 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 30: Basic Network Settings

    It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows: Control PanelNetwork ConnectionsLocal Area Connections Choose SupportDetails. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 31 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Network lamp: There is a network lamp on the back of the camera, select it and when the Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 32 Gateway: Make sure it is in the same subnet with PC’s IP address. The gateway is your router’s LAN IP. DNS Server: IP address of your ISP network provider. You can find the DNS server in your Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 33: Wireless Settings

    Settings , click “Wireless LAN Settings”. Then enable “Using Wireless LAN”. Click the Scan button and the camera will detect all WIFI devices around the area. It should also display your router in the list. (Figure 3.19) Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 34 After the camera has completed the reboot process, wait 10 seconds and disconnect the network cable. The LAN IP address will disappear on the window of IP Camera Tool when the camera gets Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 35 10 seconds. 2 The security mode of router cannot be WEP, or else the WPS settings may be failed. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 36 Step 03) Disabled the wired connection of the PC. Select the SSID you filled at Figure3.21 for your camera and enter the same key with your camera. Make sure PC and Camera share the Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 37: Adsl

    If you are connecting the camera directly to a ADSL modem, you can do ADSL settings with your ADSL account &password provided by the ISP, then make the camera connected to the network. Enter the ADSL user and password. Figure 3.24 3.9 UPnP Settings Figure 3.25 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 38: Ddns Service Settings

    (Figure 3.30). 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 39 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 40 Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Service Settings on the administrator panel. Secondly, disable the Manufacturer’s domain name and select No-Ip as a server in the Third...
  • Page 41 NOTE： The Third Party DDNS and the Manufacturer’s Domain Name cannot work at the same time. If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the Third Party DDNS will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.1.35:88 ,...

  • Page 42: Mail Service Settings

    SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 4---- SMTP user ID account of the sender email address7 5----Submit Click Submit to take effect 6----Test Click Test to see if SMTP has been successfully configured. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 43: Msn Setting

    If you want the camera send its current internet IP address to you or your friends, please set MSN settings. Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.33. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 44 When the MSN ID in the Friends list login the MAN, he can chat with camera. For example: Foscam13(this account contained in the Friends list) log in MSN, and double click the camera’s account (foscam31), then enter “url?”, the camera will send it’s current IP address to you. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 45: Ftp Service Settings

    When the camera login uses the MSN account, this account cannot be used for anything else when the camera works. 3.13 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings. Figure 3.36 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 46 Hence there will only be one image, the last uploaded. Filename: See the above option. Note: You cannot change the name of the alarm image. Upload Interval refers to the time between the current image and the next image being uploaded. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 47: Alarm Service Settings

    Check if your FTP server supports this file name format. 3.14 Alarm Service Settings IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the motion or sound has been detected, it will send email alerts or upload images or record. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 48 5---- The larger the number, the higher the sound sensitivity will be If motion/sound is detected after you enable Motion Detection Armed/Sound Detection Alarmed, the Alarm Status will turn to Motion/Sound Detect Alarm. Here you can see the alarm status. Figure 3.40 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 49 To upload images to an FTP server when motion/sound is detected, you must set FTP Service Settings(Figure 3.36/3.37) first and then set motion/sound alarm as pictured below Select this option. Set an interval for images to upload. Figure 3.42 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 50 When you enable motion alarm, the camera will record automatically and store the recording file to the folder you configured. This icon is used to control whether the folder opens or not. Figure 3.44 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 51 Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.46 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 52 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 53: Pt Settings

    You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device. Figure 3.49 Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 54: Upgrade Device Firmware

    Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again. Upgrade Firmware by IP Camera Tool Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 55 2) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 56: Backup & Restore Settings

    The bin file can be reloaded to restore the parameters that were set. Click Submit to store parameters. Load the parameters bin file. Figure 3.53 3.18 Restore Factory Settings All parameters will return to factory settings if selected. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 57: Reboot Device

    3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.20 Log The log record shows who accessed the camera and when. (Figure 3.55). Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 58: Back

    This will take you back to the surveillance window. 4 Appendix 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 59 There are two ways to resolve this problem: 1) Reinstall “IP Camera Tool” and ActiveX controller（recommended）. 2) Download ActiveX controller and set the security setting of IE: IE browser  Tool  Internet Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 60 If you allow the ActiveX to run, but still can not see living video and a red cross in the center of the video. Please select another port number. Don’t use port 80, use port 85, 8005.etc. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 61 Make sure that the firewall or anti-virus software does not block the camera. You can add the camera as a trusted site on your firewall or anti-virus software. 4.1.6 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be fail to do port Foscam Digital Technologies LLC Telephone: 1-800-930-0949...
  • Page 62 Usually, camera can’t connect wireless mainly because of incorrect settings. Verify that the SSID is correct; use the same encryption for router and camera. Share key should not contain special characters, only word and number will be better. Disable MAC address filtering. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 63: Default Parameters

    Wi-Fi. 4.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Embedded FOSCAM domain name Username and password Default administrator username: admin Default administrator password: No password 4.3 Specifications ITEMS FI8910W...
  • Page 64 64bit/Windows8- 32bit/Windows8-64 bit / mac Browser 6.0, IE7.0, IE8.0,IE9.0, Firefox2.0,Firefox3.0, Google Chrome, Safari or other standard browsers Certification CE,FCC,CSA,ROHS Warranty Limited 2-years warranty Attention: Power adapter should be used between 0℃-40℃, and 5%-90% relative humidity. Foscam Digital Technologies LLC Telephone: 1-800-930-0949...

  • Page 65: Phone Apps

    .foscam. .foscam. 5 Phone Apps FOSCAM provides iOS APP for iOS users, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on App Store or Google Play for Android or iOS devices. 6 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered.

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