Option Problems - IBM 6223 User Manual

Symptom
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
Wrong characters appear on the
screen.

Option problems

Symptom
An IBM option that was just
installed does not work.
An IBM option that used to work
does not work now.
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IntelliStation Z Pro Type 6223: User's Guide
Suggested action
If the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, complete the
following steps:
1. Turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
2. Move the device and the monitor at least 300 mm (12 in.) apart, and turn on
the monitor.
Notes:
1. If you have attached a diskette drive to the computer, make sure that the
distance between the monitor and diskette drive is at least 75 mm (3 in.) to
prevent diskette drive read/write errors.
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM marketing representative or authorized reseller.
If the problem remains, call for service.
If the wrong language is displayed, update the BIOS code with the correct
language.
If the problem remains, call for service.
Suggested action
1. Make sure that:
v The option is designed for the computer (see the ServerProven
http://www.ibm.com/pc/compat/).
v You followed the installation instructions that come with the option.
v The option is installed correctly.
v You have not loosened any other installed options or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
2. Replace the option that you just installed.
If the problem remains, call for service.
v Make sure that all of the option hardware and cable connections are secure.
v If the option comes with test instructions, use those instructions to test the
option.
v If the failing option is a SCSI device, make sure that:
– The cables for all external SCSI devices are connected correctly.
– The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
– Any external SCSI devices are turned on. You must turn on external SCSI
devices before turning on the computer.
v Replace the failing option.
If the problem remains, call for service.
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