Acomdata EXTERNAL E5 HARD DRIVE USB 2.0 User Manual page 76

Obtaining Service
If you experience a problem with your Acomdata product
which cannot be resolved by Tech Support, your Tech Support
Specialist will assist you in arranging for service.
What you need to obtain warranty service:
1) A copy of the bill of sale for your AcomData product;
) A Returned Merchandise Authorization (RMA) number that is
assigned to your product by your TSS. An RMA can only be gen-
erated if the product has been registered online at www.acom-
data.com. If your AcomData product is not registered at the time
you need service, you must register the product online or your
TSS can register it for you. Your TSS will then walk you through
the process to ensure you receive prompt service.
DO nOT SEnD A PRODUCT In FOR SERVICE WITHOUT FIRST
COnTACTIng ACOMDATA TECHnICAL SUPPORT. ACOMDATA
CAnnOT ACCEPT RETURnED PRODUCTS THAT HAVE nOT
BEEn ASSIgnED An RMA nUMBER.