Installing Hp Insight Remote Support Software; Related Information; Typographic Conventions - HP BladeSystem c7000 Maintenance And Service Manual

Installing HP Insight Remote Support Software

HP strongly recommends that you install HP Insight Remote Support software to complete the
installation or upgrade of your product and to enable improved delivery of your HP Warranty, HP
Care Pack Service or HP contractual support agreement. HP Insight Remote Support supplements
your monitoring, 24x7 to ensure maximum system availability by providing intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to HP, which will
initiate a fast and accurate resolution, based on your product's service level. Notifications may be
sent to your authorized HP Channel Partner for on-site service, if configured and available in your
country. The software is available in two variants:
HP Insight Remote Support Standard: This software supports server and storage devices and
is optimized for environments with 1-50 servers. Ideal for customers who can benefit from
proactive notification, but do not need proactive service delivery and integration with a
management platform.
HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring
and proactive service support for nearly all HP servers, storage, network, and SAN
environments, plus selected non HP servers that have a support obligation with HP. It is
integrated with HP Systems Insight Manager. A dedicated server is recommended to host both
HP Systems Insight Manager and HP Insight Remote Support Advanced.
Details for both versions are available at:
http://www.hp.com/go/insightremotesupport

Related information

The following documents provide related information:
HP BladeSystem c7000 Enclosure Setup and Installation Guide
HP BladeSystem c7000 Enclosure Maintenance and Service Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals

Typographic conventions

This document uses the following typographical conventions:
Command
Computer output
Ctrl-X
Key
User input
Variable
WARNING!
will result in personal injury or nonrecoverable system issues.
CAUTION:
will result in data loss, data corruption, or damage to hardware or software.
IMPORTANT:
28 Support and other resources
A command name or qualified command phrase.
Text displayed by the computer.
A key sequence. A sequence such as Ctrl-X indicates that you must hold down the key labeled
Ctrl while you press another key or mouse button.
The name of a keyboard key. Return and Enter both refer to the same key.
Commands and other text that you type.
The name of a placeholder in a command, function, or other syntax display that you replace
with an actual value.
A warning calls attention to important information that if not understood or followed
A caution calls attention to important information that if not understood or followed
This alert provides essential information to explain a concept or to complete a task